The Senator Hotel & Conference Centre

Very disappointed in my recent visit, come back to my room after work and all my belongings were gone, they packed my stuff and was down in the lobby, if they made a phone call there would of been no problem, they through out my personal soap I bring my toothbrush, q-tips ect. I still needed a place to stay that night and they still charged me, used to stay there quite often but lost a customer and for a dated place they should have more care about people and there belongings…

We checked out as fast as we checked in. Location made us feel unsafe. Elevators worked when they felt like it. In need of updating.

I stayed there one night, worst night ever. When we first walked in, everything seemed in order & clean. I walked into the washroom, opened the shower curtain and I see the biggest clump of black hair. Im a blonde by the way! And we had just walked in. It was late at night we just needed a place to stay, I didnt bother getting any other room if this room is that filthy i expect they're all like this. Black hair on the ground as well and counter. I go to lay down and then realize there is BLOOD on the bed im laying on almost vomited everywhere i was so exhausted and disgusted. Luckily i got 2 beds so i end up going into the other. The next morning i do a quick check to make sure we didn't forget anything & thats when i see all the trash underneath the beds from the previous people. I show the front desk clerk all the photos he tells me to email them. I email all the photos and explain my dissapointment considering being a hotel cleanliness is the most important aspect. They tell me they will compensate but dont tell me what, i obviously requested a refund. They havent emailed me back since. Customer service is awful, cleaning services awful, dont bother wasting your money or precious vacation time at this establishment.

We have been visiting from Australia and been on the road for over seven weeks. This was by far the best hotel we have stayed at. The room was amazing. Huge, clean and quiet being on the sixth floor. The roadworks made entry difficult but once in and registered all was good. They included a hot breakfast which is also a first.
The price was much lower than some lousy hotels we have been at.

The hotel was very old. Everything was very dirty, floors were extremely sticky. The toilet paper was so thin you could see through. The elevator smelled like a homeless person had slept in it overnight, same for the parking lot. The ladies at the breakfast were having a very loud work meeting while serving the food.
The ATM at the lobby had a $12,50 fee, which is ridiculously high. When we checked in the guy at the front desk was wearing a tracksuit, it had a very unprofessional vibe to it.
If you go here you should be prepared to get a smelly room and a very uncomfortable bed.

If you’re looking for a hotel in Timmins, don’t go here.

10/10 wouldn’t recommend.

The hotel is in a good location. The staff and management are good in my interactions. Online pictures don't really speak to the current condition of the hotel. It's outdated and run down. The management team maybe working on improving the hotel. Comment made by other reviewers on 1ply-toilet paper and run down rooms are true. Apart from the structure of the hotel; the Furniture, bedding, lights and tv are in current condition. The place was not horrible, but will I return for the same standard cost, I would pass.

The staffs were very kind and Friendly especially, Joanne and Nathalie they were amazing. Me and my friends planned to stay in the hotel for two days and because of our flight cancellation, we have to extend our stay for two more weeks.
During our entire stay, the staff Joanne and Nathalie have always made sure we are comfortable, they were so friendly and helpful.
I have stayed in various hotels across Canada and based on that, I would give 5 stars to these two people for their hospitality. Me and my friends has decided to stay in senator every time when we come to Timmins

We booked through Hotwire which classified this as a 3-star. Not.even.close. There were cigarette butts, garbage and food in the lobby and hallways. Room seemed clean but based on how filthy everything else was, it seemed questionable. The building itself is very run down. There is a significant homeless population loitering around the hotel and in the parking garage. The staff could well be nice but we weren't comfortable staying here. If you have other options, take them. No refund from Hotwire either so guess i'm done with them as well!

Unfortunately this hotel is not well maintained. Room was not clean. No room service or restaurant on Sundays. Entrance not welcoming outside. Underground parking is a bit scary. Staff were friendly although no offer of refund for dirty linen etc.

Overall, I had a pleasant stay. The room appeared to have been recently rennovated and everything was in good order. Front desk customer service was very good.

In-terms of parking, the garage did not look like it was in the best condition. The area had a lot of construction happening but it will hopefully be completed soon.

L'hôtel en temp que telle est correct mais il ne faut pas oublié de verrouiller les véhicules dans le parking sous terrain sa regorgent de crack head j'en et payer les frais!

We came to timmins for medical reasons when entering parking garage we noticed few homeless which is fine but we parked and saw a man scoping out cars for 15min and had something in his hand to open them I was with my son his pregnant gf and 4 yrs old son. We were nervous to get out I called front desk and she called police they were fast and arrest the man as the night progressed I am asmoker and avoided parking garage I was approached multiple times for money and witnessed another sketchy man get violent where another guest called police as a family I would not recommend this hotel we were told by police here are breaking nightly into cars I realize it's not hotel fault but there can be more effort made for the parking garage security aswell as locking the garage and having card access possiably the camera do not work in the gargae aswell then in the morning waking uo witnessed cips in front lobby woth more homelss people ts unfortunate this happens with the area hotel is located but this will discourage guest from not coming we will not be staying here ever again they need to protect guest better

The rooms themselves are very nice, but I stayed here for four nights and my vehicle was broken into on the first and last night, their security cameras don't work and the thieves know it, stay somewhere else in town until they sort this out or you might end up needing to replace a broken window.

Terrible customer service.

I reserved a king room and was given two queens without being told, I just had to discover it on my own. I was told there was nothing that could be done and no other room available which I find hard to believe on a Wednesday night.

Parking garage is terrible and you could not access the elevator but had to walk the stairs to get back to the lobby to then get to your room. Not very safe when they are warning you at the front desk about the bad neighborhood and crimes.
The room is dirty and smells and the toilet runs non stop.

The rating on hotwire does not reflect this actual hotels amenities and clearly they are offering rooms they cannot provide.

Will not be back and will not be recommending this place for sure! Stay away!

Hotel is ok.my vegicle was broken into and the front desk receptionist response was to call the Timmins Police. No concern that a criminal activity occurred on their property. I will not be returning to this location again.

Showed up at the hotel, had to park in a dark sketchy underground parking with random sketchy people hanging out. Signs saying about theft in your car. Doors are broken for the underground parking. Stained carpets and not very nice staff. Stay away!

Cancelled my stay because the hotel parking area was super sketchy and we were not comfortable staying there. I can't comment on the rooms because we didn't proceed and went to a different hotel. I called in advance to check to see how the parking was and was told it's fine but it's not.

Stay away! The parking garage was falling apart and was filthy. The front desk clerk had to come let us in because of the tight security. When checking in I asked if this was a safe area. I was then told to remove everything from the inside of my car and that cars have been broken into just for a water bottle. The room was clean but that was the only plus. The negative are as follows ceiling was chipping away, no cold water, toilet wouldn’t flush properly, and the elevators didn’t work, pool was not open, and desperately needed renovations twice over.

Amazing friendly staff. Only problem I had is the water sometimes not distributing at the right temperature.

Either way it’s a good hotel to stay if you’re in town for a extended period of time.

Good: The staff is very personable, polite, and helpful; if you need anything they're quick to jump in and assist. The rooms are spacious and clean.

Not so good: The parking garage is sketchy AF. There is no restaurant on site despite what the website says, and the wifi won't let you connect for more than few seconds before making you reconnect. Impossible to get any work done.

If 0 was an option that’s what is would be. Go to the Senator and get your vehicle broken into in there underground parking. Still charged full rate when you leave early because of said occurrence and safety. But remember, there were signs (there were not) that said they weren’t responsible! Senator, first Mining Show in 2 years, and this is what we get. Do better! Your business relys on it!

Check in was good. Beds were comfy that is all the good I can say about this place. There was long black hair in the tub and wraped up in the towel and face cloth. No cold water from bathroom sink. Big yellow discusting stains on the sheet under my pillow and on the comforter. I address these concerns while there and no one replies. I will never stay there again a t over $200 bucks a night you would expect a little more then what we got it. DISCUSTING

Been here a few times, older building but the rooms we have been in are well maintained and kept clean.

TV didn't work, leaky air con (which I found out when I walked on the carpet.) But bed was comfortable.

Huge room but a/c not really working well, and has seen better days (broken fan flaps etc). Breakfast included is served to you in a paper carton style plate. You get a choice of what is available: scrambled eggs, sausage, hash brown, apple or orange juice and a yogurt. Its plated up for you while you stand in line waiting even before you sit down. Why not real plates and cutlery? Why not allow guests to get own.even if its table by table? I realize its included but for a hotel of this stature it all seems very.cheap. And how about putting a locking door on the garage entrance? Its very sketchy when various local drug addicts are wandering in the underground garage. I guess the glory days of a posh hotel are gone, now. Sad to see such a landmark business so shabby.

Smooth check in, even though I came early. Decent sized room which was fairly clean. Upon check out I had asked the front test to call a cab, it arrived by the time I picked up my luggage and headed towards the lobby entrance.

I arrived at the airport and realized I had left my airpods in the room. Arsalan was quick to check and quick to pick up the phone each time I called. I was up on the fourth floor too. I most certainly did come back for the electronic and he was superb throughout. Overall great guest services!

My room was very tired. The ventilation hole in the bathroom (see attached pic) had about half an inch of accumulated dust and dirt (the last time I'd seen something that gross was at my brother-in-law's, but that's a different story). Impossible to take a bath (no plug). Rust here and there. The bed was good though, and I had no issue with the staff.

Good size room, clean, quiet and have fridge, microwave oven, coffee and free wifi.good services from all staff.

My fiancé stayed there for ONE NIGHT. He came back with bed bugs. Luckily I found only one on me and we put everything in the wash and disinfected everything. Be careful.

It's a nice place very comfortable beds. They have parking spaces 3 floors. Nice service. You won't be disappointed. Enjoy your stay. I sure did.

For what the hotel is, it's a very good hotel. It was a former Day's Inn. I stay here often and I never had issues.

They do have a two level parking garage, a swimming pool and a banquet area. Very well set up. Close to Wendy's and an upscale grocery store: Pick of the Crop.

Breakfast during weekdays is a mixture of continental and hot breakfast. It's pepared by caterers. Weekends and holidays, it's continental.

Do keep in mind, this is Downtown Timmins with typical downtown issues, but is relatively quiet.

Access to elevators is by card key.

Overall, the Senator Hotel staff do go out their way to make sure you are comfortable and you have a good experience. Expect ameneties such as a fridge and a microwave. They also have upper scale rooms too.

The first room hadn't been cleaned. Got upgraded but that room had no heat. Finally got a decent room and an offer of chocolate bar from the commissary for the inconvenience

A beautiful room at an exceptional price. Staff were professional, immaculately dressed, and we're a pleasure to deal with. Getting a room has never been so easy and hassle free.