18 July 2023 13:38
The only people other than me who are allowed to touch my son (my son being my violin). They also offer fast, high quality rehairs, and will allow you to borrow a bow if you don't have your own. Their selection is incredible and the staff is knowledgeable, friendly, and willing to explain processes.
15 March 2023 14:14
Quality professional work. Friendliest staff who take time to ensure issue is resolved. Booked appointment recommended.
04 March 2023 18:19
I was so impressed by the staff and friendliness. Not knowing anything about string instruments, I brought in a violin, that needed a string and a tune up, for one of our kids. The service, helpfulness and friendliness were amazing. Thank you!
19 January 2023 15:53
Every single time I go to this place, I feel my violin is in good hands, they are doing a great job, highly recommended
09 August 2022 6:04
Took my mother’s childhood violin to The Sound Post so it could be restored. It was in bad condition. The gentleman I spoke with walked me through the restoration process and gave me an estimate. It took 3 months to complete the restoration and worth the wait. A young lady that works there agreed to play a beautiful piece and allow me to record her so I could send the video to my mother. So happy with the results and the care and love that was put into the restoration of this piece of my family’s history.
18 May 2022 11:58
Appointment only but they took us in right away. Friendly and knowledgeable. Look forward to getting a new bridge installed on my daughter's violin.
11 November 2021 11:08
Cute little store - very nice and helpful staff. Went in with a problem violin, worried I needed all the bow hair and strings replaced. They told me I just needed to clean it - and then proceeded to do so. Will go back.
08 November 2021 18:02
Wonderful service and outstanding assistance with the purchase of instruments. We have always had great experiences with David and all the staff.
26 September 2021 2:49
This is such a lovely little place. By appointment only during Covid times, so we got one on one help with our rental violin. The "rent to own" concept is really quite nice too.
30 August 2021 20:01
They were quite helpful and friendly. I am new to violin and went in to buy a bow and shoulder rest at this store on a recommendation. While I was in they looked over my instrument and made some adjustments for me as well as reduced the price of a higher quality bows as they were out of stock of their entry level models. It entire experience was very much appreciated and I will be returning there in the future.
21 May 2021 4:53
They were recommended to me by an NAC orchestra violist and I wasn't disappointed. Apparently, THE place in Ottawa for all your stringed instrument needs for beginners and pros alike. The staff is extremely knowledgeable and friendly. Strong COVID protocols. We had a lot of help with our violin rental for our 12 year old. They have a very affordable rent-to-own program for rentals. Recommend!
04 May 2021 5:51
I only have experience with their violin rental, hence four stars. Great service. Violin was properly fit to my 5 year old. It was a nice instrument in very good condition. They have all sizes from 1/16 and up, which is great as the 1/10 is the perfect size (and not necessarily as easy to find). Definitely recommend going there if you have a young child looking to try viola, violin, or cello.
29 August 2020 20:43
J'ai vraiment aimé mon expérience avec eux. La dame au comptoir a donné son avis non-biaisé. FORTEMENT RECOMMENDÉ.
08 March 2020 5:43
The staff are friendly and welcoming, knowledgeable in violin. Jason and luthier David assessed my violin and gave me the honest truth about it, how I could improve upon it in a sincere gesture of trying to help me be happy with my instrument.
11 November 2019 10:31
Staff is super friendly and also very knowledgeable. They will definitely help you pick out the best possible instrument/bow! They also carry a wide selection of strings, rosin and accessories!
27 September 2019 16:53
Place looks tiny and old brick house, but lots of choices for violins and cellos. Service is very impressive too. Highly recommended for rentals.
24 July 2019 6:53
Service bilingue, qualifié, personnalisé et courtois. Ils prennent le temps de répondre à vos questions. Possibilité de louer les instruments à un prix très raisonnable et ils offrent également une remise du montant de la location si vous décidez d'acheter un instrument par la suite. Endroit chaleureux, j'y suis tombée en amour avec un violoncelle!
15 April 2019 18:26
Great service! The right place if you want to solve problems related with you violin. Great prices and great products quality. I recommend it 100%.
07 October 2018 10:41
Great selection, no pressure sales, and expert assistance make choosing an instrument a great experience
08 July 2018 15:48
We took my father-in-law's old violin in to get a check-up and any repairs that might need done. While David was looking the violin over I could see the passion he has for these instruments. He was happy to share information about the violin and described in great detail on the repairs that were needed. We were given a quote to get the violin playable, and a quote to get the violin restored. We went with the restoration. I felt like David wanted to restore the old violin more than he wanted the pay-cheque at the end of it. We haven't even picked it up yet, I'll edit when we do. I know the violin's in good hands.

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