28 November 2023 8:59
Amazing customer service, incredible convenience!
Every staff I spoke with over the last year and a half, was thorough, helpful and patient.
Will definitely use again.
20 October 2023 4:42
I have rented two containers for the last year and couldn't have been happier. The team is excellent, professional and extremely helpful. Would recommend to anyone that has a storage need!
18 October 2023 9:20
Great working with the people in London. Gave a 4 out of 5 cause they don't ship out of province and we bought in Alberta - hopefully in the future they will expand. However, if you need storage this is a great organization to work with within Ontario. Thanks guys and gals!
18 September 2023 19:33
The whole experience was great. Friendly professional staff. Clean box. Highly recommend using the storage box
02 September 2023 3:20
This was my second time dealing with The Storage Box company and I have only good things to say! Everyone I speak with on the phone are professional, polite and happy to answer any questions! They are super accommodating and always helpful. I would just like to say thank you again for all your help!
24 August 2023 6:38
Awesome doing business with you. Moving is stressful and your service was one piece of the puzzle that was easy thanks.
23 July 2023 19:47
Very pleased with the last 5 years of storage facility. The staff are friendly and helpful.
22 April 2023 3:01
Storage Box is a great company. Renting a box was easy and hassle free. Staff answered all my questions, the driver delivered the box at the agreed time and placed it carefully in my driveway. Pick-up was simple, just a short phone call. Easy, Peasy!
Thank you Storage Box.
04 March 2023 1:05
Amazing people in the office, amazing drivers. Scheduling with them is a breeze. Had our belongings in the climate controlled warehouse for almost 1.5 years.
No damage, no dust, no bugs, no animals. Everything came out of the box the same way we put it in, glass and all.
Way more convenient than other storage options out there.
Amazing service, highly recommend!
11 January 2023 18:41
Great service, especially with delivery and pick up times. The driver was very helpful and polite.
09 January 2023 19:59
Great company to deal with. Used a sea can to store items during a garage renovation. Driver was very helpful and even leveled out the container for me (driveway is sloped). For a job like mine (storage only, no transport) you pay drop & pick up at the start and then get charged monthly for the rental.it was $1100 plus $5 per day rental. The other places I called quoted $2500-$3000. I highly recommend The Storage Box.
11 November 2022 6:14
Very punctual and handled everything very carefully.every services performed beyond my expectation.
Appreciated your services and hard works!
08 September 2022 19:56
I cannot rave about this company enough! The customer service is amazing. We had Chris for drop-off and pickup and he was the kindest guy! Will definitely be recommending and using this company again.
17 May 2022 15:36
This was the easiest move I have ever made! The Storage Box delivered my container and moved it when I requested. Even when I had a change of delivery address they accommodated me efficiently. A very smooth and affordable way to move. I would recommend this company for all your storage and moving needs.
24 January 2022 11:44
A GREAT way to move! The ease of mind and all the time to move that you need. The Storage Box is easy to work with and scheduling is a breeze.
In all it was a pleasant experience and I would definitely use again and recommend!
18 September 2021 18:36
Horrible experience. We had 2 bin rentals. The 1st bin was OK except they changed the pick up date on us and rushed us leaving us in a heck of a bind but we managed to get it filled in time. The 2nd bin was an old beat up bin compared to the 1st bin but what is really horrible is the smell in the bin. We let the bin sit in our driveway for 4 days with a fan blowing it out as per the manager at the storage box. After 4 days of trying to get the bin to smell better at our expense we could not get it to smell any less offensive. The manager offered to finally bring another bin but only at our expense of another 125 dollars and 4 days of rental on the stinky bin we could not use. So roll the dice and hope you get a newer bin and have no run in with the manager or you could go to another company which is what I strongly suggest to do.
16 August 2021 5:32
While preparing to sell our home we had a bin delivered and were able to fill it and had it moved to our new location. We then got a second bin for the items of my parents we were keeping at the new place. All of the staff were very helpful with ensuring that the bins would meet our needs. Using the bins allowed us to have the flexibility to load and unload as time permitted.
16 August 2021 1:30
Tension free, stress free service. Only positive thing in the moving. Will recommend to everyone for hassle free moving.
12 August 2021 22:16
From first phone call through the move to the new location; right up to watching it leave the driveway.perfection.
08 August 2021 3:07
Flawless experience. Great prices for what you get and the communication from the office and drivers is stellar. We always felt taken care of perfectly and promptly. Would use again in a heartbeat!
03 August 2021 2:17
Great service from start to finish. Everyone was very polite from the office/booking staff, to the driver that dropped the Storage Box off and picked the Storage Box up. Great system! No problem with our items being stored from October to May, all contents in great shape when we unpacked.
01 August 2021 21:42
I was completely satisfied with our experience. The Storage Box employees were very communicative and worked to make our drop off location exactly as I needed it to be. They were flexible in delivery times and delivered the container a couple of days earlier for us to meet our changing needs. The unit itself was beautiful. Clean and in perfect condition- I had no qualms about filling it with our household items for a few weeks. Latch mechanism was secure and fit our locks easily. I didn't want it to go! I would not hesitate to use this company again or to recommend them to any friends and family that needed this kind of storage solution. Thumbs-up, Storage Box. You did a great job!
30 July 2021 7:30
I live adjacent to this company or their warehouse and I would appreciate if the drivers would not race up and down the residential streets. If they drive like this, I can only wonder how the customers belongings are like in storage.
30 July 2021 3:58
Very convenient, just a phone call, they put box at my front door, move box to the new house, and pick back box. Have no touch with anyone, quick and safe
21 July 2021 0:52
The box was a great alternative to a uhaul or self storage. I used the Box to store all my furniture while redoing my floors. Sales staff was friendly and delivery drivers put the box where i asked. I would 100% recommend this if you were moving or just need to store some stuff temporarily.
15 July 2021 17:45
Best experience moving EVER. From booking, drop offs and pick ups and ease of using The Storage Box has made us lifetime customers. We highly suggest it to everyone. It made our move so easy and at our own pace. Everyone on their team was so great to work with!
03 July 2021 9:56
Had a unique move with a lot of moving parts. Their service was the best, truck arrived within windows originally agreed, they came early when I requested it even though I am far away and just before Christmas, no damage to anything inside the unit and all people I spoke with were friendly and professional. Definitely recommend for complicated or long distance moves
01 July 2021 21:55
Very friendly and easy to get a hold of. Boxes were delivered clean. They called the day before to confirm time and then called when on their way so you knew when you would get the box. Great experience for moving my in-laws townhouse with some storage time in between.
30 June 2021 12:51
Stellar customer service. From the people in the office to the drivers of the truck, they were top notch. This is, in my opinion, the only way to move. Stress free, load at your pace, unload at your pace.it is a no brainer. Pods were spotless and an amazing loading system, keeping the pod level so everything stays put. Overall this company was truly a pleasure to deal with.
11 July 2020 9:07
Can I give them more than 5 stars? Because they deserve more!
Every aspect of my experience with The Storage Box was wonderful! During my initial call to set up my rental and storage, the lady I spoke with was extremely helpful. She broke down all the charges, and when they would be charged, so I knew exactly what was happening when. When the box arrived at my house, it was extremely clean and smelled wonderful. I thought getting the box to my new place was going to be a problem because it’s in a new subdivision and they were in the middle of putting curbs and gutters in, so there was no way to get the truck close to deliver it. I was wrong - Norm (the driver) was a magician and somehow managed to get the box right onto my driveway where I needed it.
Like I said, every single part of my experience with these guys was fabulous. I have zero complaints and I will definitely recommend their services to anyone and everyone looking to rent a storage box.
21 October 2019 15:59
This made our move a lot easier. The box was clean, easy to use and was delivered on time. The driver was polite and was cautious. I highly recommend this company.
06 October 2019 19:44
Very convenient to use, easy to move at your own pace instead of the frenzy of other moving options, wish they offered larger boxes
02 October 2019 22:50
Love this service.from the moment we placed our order to the moment the bin left our drive way. Simple and affordable.
13 September 2019 14:47
We rented a storage box Sept. /2018 and had it picked up July/2019. The box arrived on time, clean and ready to use. We stored furniture and boxes throughout the winter while renovations were completed on our house.
Returning the box was just as easy as getting one. The driver was professional, courteous and helpful, as was the office staff I contacted. I would definitely recommend this company and I would use its services if I needed them in the future.

W. Taylor
03 September 2019 1:25
Great customer service. Reasonably priced, flexibility for length you need the container. Highly recommend and would use again.
28 August 2019 1:44
The service provided by Storage Box was TOP professional and courteous: customer service, delivery and invoicing ALL was a great experience. The container itself was in perfect condition.
I will recommend the Storage Box to everyone who would need to move or having storage facility.
Thanks to all the team:)
08 August 2019 23:07
I would recommend this company to anyone needing a moving container. They were all very courteous, and polite. They called to set up delivery and always gave a heads up call when the driver was on their way.
Pricing was very reasonable.
The way the truck picks up the bin was great, nothing shifted or moved inside the container.
All in all my family had a great experience!
17 July 2019 5:32
Very happy with our experience! Customer service was excellent and the truck drivers were kind and very experienced! We were concerned the box would not fit in our driveway so they went out of their way to come by our place and confirm it would fit. Excellent experience.
21 June 2019 16:30
Easy to set up and revise drop-off and pickup dates; consistent, courteous and knowledgeable customer care, office staff and drivers alike. A great way to move when your moving dates do not coincide. Would definitely use The Storage Box again, and will recommend.
19 May 2019 18:42
The Storage Box staff were very prompt and efficient. They met timelines for dropping off and picking up the bin. The bin was in excellent condition when it arrived and was placed in the exact spot I asked for. The price was very affordable and the contract was very accommodating and flexible. I wasn't locked in to specific days which really helped!
17 May 2019 22:38
Such a great experience using The Storage Box! Moving is always a little stressful and being able to have this box at our old place a few days early and at our new place a few days after moving in was so much help. Lots of communication between those in the office, the drivers, and myself made it all flow very smoothly. We were in a tight space for parking and the drivers managed to place the box in a way that didn't get in anyone else's way. The cost is also ideal:)
01 February 2019 0:31
Much cheaper than I expected. Great customer service. Nice clean boxes. Made my move so easy. I’ll never do it another way again!
14 December 2018 9:49
Awesome units.no worries about weather, critters etc. Units are well built.servìce is great, when they say 3: 30 there there then, not like other companies between noon and 5.great experience, will use again if needed

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