The Sundance Spa & Sauna Store St. Catharines

Great service. Great product. Had first minor issue after 6 years.
Service came next day. Quickly fixed the problem and explained it to myself.

4 year old tub leaks. Warranty not transferable as it came new with house, very very lightly used but always properly maintained. Hasn't ever been moved.

We have had nothing but great service since we bought our tub in 2021. We recently had an issue with a heat sensor, I cannot believe how responsive and communicative, and prompt they were. They and had us fixed up within the week. Only delayed slightly because of our schedule.

Cannot thank you enough, we drive past 100 stores to get our supplies from you because we enjoy dealing with good honest people who understand service. Eric and Esther

We purchased a hot tub and it was installed in December. My other half had hot tubs in the past but they have changed through the years, so Steve was able to help direct us to the right spa for our needs and wants. It came in pretty close to the timeframe estimated, which is amazing these days with all of the delays in products, and was installed within a week. The installers were very helpful and answered questions as well as offering suggestions while installing it. It came in a package that included stairs and a top bar, but we did not need the stairs or the bar as we choose to have another type of bar that we had to purchase online. There was no issue with his, they took them back and gave us a credit that we were able to use to purchase all of the chemicals and scents. We had one issue and after going in and figuring it out, they still insisted on sending someone out to take a peak. What great service! We love our spa and use it every night (even our elf on the shelf had to try it out). We would not hesitate to recommend Sundance Spas. Thank you for a great experience!

Everything from sales, service and maintenance has been exceptional with Sundance in St. Catharines! Always referring friends and family there since 2016.

At the end of October 2022 we purchased a hot tub on Bunting rd from Rob. We have never had one and therefore zero knowledge.
We had many questions and received overflowing information both in written form and verbal suggestions.

We got the Chelsea hot tub and what a fantastic choice it was. I have waited a few months to write this review to ensure everything was satisfactory

There was one issue with the tub when it was brought in. The knob controlling the waterfall was stuck and wouldn’t move. On contacting the maintenance number provided prompt attention was given and issue resolved.

If you are looking for a hot tub Sundance was a perfect local choice for us. And we would highly recommend it to anybody else as well.

Enjoy your bubbly!