The Treadmill Factory

Josh at TF was very knowledgeable and very pilot and helpful
Thanks Josh. Deffenitely be back again

Bana provided Amazing customer service, very helpful and knowledgeable, I would recommend this store to everyone

Went in recently and was assisted by a very nice representative by the name of Daniel. He was extremely informative and willing to help with any inquiries that I had. Great shopping experience overall! Excellent customer service, thanks Daniel!

Friendly and knowledgeable staff. Daniel S. Helped me out and provided excellent service. Will come back

Daniel was very patient in showing me different benches and encouraged me to try them out to make sure that I get the right bench.

My husband and I are slowly converting our basement into a home gym and went to the Markham location to see what they had to offer. We were so impressed by the number of products in store and online, the amazing customer service and the smooth process of picking up our online order from their warehouse. We also had a chance to connect with Raffi who answered all our questions and was very professional and knowledgeable. All staff in store were very kind and helpful and we were really impressed by the positive work environment where everyone greeted us with a genuine smile. We will definitely be back and would highly recommend The Treadmill Factory to our friends and family. - Natalie Abkarian Cimini

We purchased a treadmill at the treadmill factory today. Bana was very helpful in providing the required information so we could make our decision fast.

They take way too long at the back. When you go to pick up your product. The guy in the office is not friendly at all, no hi no hello he just takes your receipt, that's it.

Just bought a sole treadmill at markham location. Bana is an exceptional sales woman with great knowledge of the products and empathy towards her customers. When you visit TF markham location, get help from Bana on your purchase. Great line of products at this location too

Excellent first time experience.
Daniel was very helpful with all my questions.
Everyone was welcoming and friendly. We will be returning in the future!

Aidan was very knowledgeable and did a great job showing us all of the treadmills and their various benefits. Prices were great too!

Both Kyle and Ajan were very helpful in answering all our questions, providing advice to what would work for our workouts and lifestyle. Appreciate their help.

We have very recently been considering purchasing a RECUMBENT BIKE. That’s what brought us into the Treadmill Factory in Markham. It was a real pleasure dealing with Ajan when we did drop-in. He was courteous, knowledgeable, attentive, generous with his time. Answered all our questions. Even pointed-out things we had not considered. We proceeded with the purchase of this big-ticket item mainly because of our interaction with Ajan! He’s conscientious and a straight shooter. Job very well done!

Couldn’t have asked for a better experience, Kyle Dow helped me find the right equipment for my fitness needs!

Josh was very helpful with my decision based on my needs. I wanted both a treadmill and elliptical machine and he was very informative.

Had a great shopping experience at the Treadmill Factory in Markham with Daniel yesterday. Found everything I was looking for and at good prices.

Thank you Kyle for the amazing customer service. Very informative and helpful with my purchase.

I would recommend anyone to shop here. The site was user friendly. Eileen from online services was absolutely amazing and all of the people at the pick up area were so polite and helpful.

I've been purchasing equipment with The Treadmill Factory for about a decade. I've dealt with numerous representatives and recently for 5 of my purchases Kyle Dow has been the man!

Kyle has been extremely helpful and a pleasure to deal with. He's well informed and provides sound advice. He has always made my experience worth my time and commute!

Thank you Kyle and The Treadmill Factory!