The UPS Store

These folks are amazing and very prompt. Been doing my print jobs here often and they are very helpful and professional. Highly recommend them.

The best UPS location, all the team are knowledgeable, helpful and I highly recommend. Thanks

Arshia and Nima are amazing at what they do. They learned from the best. The Owner Faezeh trained them well. I will forever be a loyal customer because of them. Best branch in the GTA

Fastest and most efficient UPS store in Toronto; the guys working there are always friendly. I've been dealing with them almost once a week and they already know what I want and start preparing the labels before I even come in. 5/5 service!

Good customer service, Nima helped me on my international shipment and gave me the best option to send. Highly recommended and will definitely go back. Very knowledgeable and efficient.

I reached at 6: 29 pm and wasn’t able to pick up my package since the “system is closed” so I asked if they would be open the next day (winter storm warning) and they said yes we will until 6: 30 pm so I showed up at 4: 45 pm and there is a sign that says “we closed at 4: 00 pm due to the winter storm”. Now I have to wait until after Christmas to pick up my package.employees are lazy they don’t want to work. They left early because they had the chance to. All of this on Christmas weekend how irresponsible is that. I hope none of my future packages get delivered to this location full of lazy people who don’t want work.

The owner helped me lift heavy items in personally, cool person, and all my experiences here over 3 years have been positive. P. S, hope your hand is okay

Friendly and polite staff.whenever I go there with a heavy box someone comes to open the door and offer help.

I recently visited this location to ship a package to USA, the staff were very friendly and knowledgeable, they took care of everything and made this transaction super easy. Thank you, will definitely recommend this location!

I have doing business with UPS Store 18 for the last 4 years. Amazing customer service and always willing to help. This is the only UPS store I trust and will do business with.

Professional team. Specially Faezeh is a great person with great attitude.she is a real human. Highly recommend this branch to my close friends.

Been going there for my school print out and i am so happy with their fast and efficient service. Very knowledgeable and friendly staff, highly recommend them.

Ive been going to this store for years! Very nice and helpful staff. Highly recommend their services if you are looking for a reliable UPS store.

I’ve been in this store many times, Arshia and the other lady are so nice and professional great customer service.

I came to drop off a return shipment and was woefully unprepared. Luckily the girls there swiftly threw me on track and even helped re-print my labels as they were too pixelated to scan. 10/10 experience, no wait at all and perfect friendly service

Very patient and highly informed professionals, would recommend this UPS location to anyone regardless of level of shipping experience. Friendly people to answer any questions you may have.

Very fast and prompt service. I printed out my business cards and flyers, They were very professional and turn over time was faster than i expected.extremely knowledgeable and efficient team. Thank you UPS Store 18.

The lady who is working on Mar 6 in the early morning shift was extremely rude and does not know how to respect customer.

Impatient! Rude!
Will not visit this location anymore.

Although I just live down the street from this UPS store on Wedgewood, I definitely would travel regardless here to do business no matter where I lived in Toronto. Staff are super friendly, helpful and masters of "multi-tasking" especially during the busiest times. They are knowledgeable and always provide the best suggestions/options at the lowest price to all customers. Just a few days ago, Faezeh went above and beyond to assist me with my packaging requirements to send my laptop in for repairs. Not only did she source the perfect box, she went further to help me wrap, pack and tape up the box! I can't thank her enough and during these difficult times, the staff at this UPS#18 store have continued to exceed customer expectations and do it with a smile (under their masks of course!). Thanks for always providing excellent service and just know that even the little things you do help brighten up your customers days!

Wonderful customer service, amazing friendly staff. One stop shop in one word to do all my business related needs. Faezeh and her team are always go above and beyond to meet your needs. Highly recommended location.

We recently visited this location and had to send some parcels over to the US. From the very beginning, the owner was super nice, very informative and took care of us very quickly.

I would highly recommend this store for all of your parcel and shipment needs!

I have been using this UPS location for the past three years now religiously! Faizah and the staff are all very friendly, and go out of their way to attend to the needs of the customers! Best UPS store in north york

I'm satisfied with the packaging and shipment I did there. For sure I'll do my future jobs there as well. Pretty professional and straight forward.

I had an amazing experience at this location with my parcel shipment service. Faezeh was super nice and very helpful. It was my first time and she spend the time to inform me of the details, and I could tell she really cares about her customers.

I highly recommend this store to anyone!

Such a neat and organized store. No matter which cashier was at the counter, every single visit I faced a caring and welcoming person that handled my order properly. Highly recommended.

Thank you for the excellence service! It’s my first time to do the drop-off service. Called store to inquiry about what to do. Staff in the store were very patient with me on the phone! Staff in the store are also very knowledgeable about all the services! Will definitely continue to visiting the store.

Great experience! The ladies have a professional attitude and their customer service is one the most amazing customer services i've ever seen. Highly recommended.

Sheyda and the team consistently offer friendly, professional, and helpful service each time I come here. A pleasure to do business with. Thank you!

I come all the way from Keswick to this location, I do not speak english very well but they are very helpful and patient with me all the time.thank you so much for everything you do.

If you ever want to see a long line up due to busy hours shrink down to "you're next in line", then come to this location. The people here gets the job done and does real fast.

Nothing but a feeling of satisfaction that I chose the right shipping team to get my orders to my customers in a timely and reliable way.

Amazing PLACE, SERVICE and the staff is AMAZING (you know who you are) THANK YOU FOR THE CARE AND MAKING ME FEEL AT HOME! Other

SUPER FAST AND EFFICIENT WITH GREAT CUSTOMER SERVICE. THESE GIRLS MADE MY TRANSACTION SO QUICK AND HASSEL FREE, I HAD A FEW AMAZON RETURNS AND THEY HELPED ME TO PACK AND RETURN THEM. WILL DEFINITELY GO BACK FOR OTHER SERVICES.

Was there yesterday and faezeh was so nice and quick had my package packed and bubble wrapped before I was done filling out the form I didn’t even have to ask for a fragile sticker because she new what to do I personally prefer this store in north york after visiting others in the area

Professional!
And nice can’t ask for more

Thank you for your great service

Faezeh and sheyda were the best in providing an excellent customer service expirience for me this location is the best! They catered to all my needs, they were very patient and always smiling and have a positive attitude, keep up the great work!

They were Open everyday During Covid Time. My number one option for Printing and Shipping. I ordered my Business Cards Recently I was so? Happy with the Quality and the Service Since it was so Quick.

I went to this location today to drop off a package, the lady working there was very rude, unhelpful and confrontational, first time sending a package out didnt not want to explain the procedure at all. Very rude.

Friendly staff and fast services, clean and organized! These people know their business and offering you great customer service.
Big thumbs up for Sheyda

Incredible customer service is an absolutely understatement.
The lovely ladies at this location took it above and beyond.
They took care of the packaging and shipping my wheels to Saskatchewan and made it a breeze.
Just see how diligently it was packaged, and the best rate amongst shipping companies. All they told me to do was to put my feet up and take a seat.

I want to THANK Faezeh and her Team, for the incredible customer service, timely work and beautiful end Printable Material. They surpassed my expectations in terms of timing, quality work and service. I would recommend to everyone including all my friends and family. Definitely coming back for more work