The UPS Store

Great neighborhood store. Always reliable, goes the extra mile even with complex situations. Would recommend

Prompt service. Kind staff. Great location too - just a few steps from St. Clair (E) subway station!

***DO NOT GO TO THIS UPS STORE! THE GOOD REVIEWS ARE FRAUDULENT AND WRITTEN BY FAMILY AND FRIENDS ***- The absolute worst UPS store you could go to. Avoid at ALL costs. Continuously loses packages and the new owners are rude and unapproachable. Would give 0 stars if I could.

I used to mail my UPS packages here without issue. I went in to mail a small parcel to the US and the guy wanted $92 for me. 1 1/2lbs small packet, not even 8x10 in size. Ebay quoted me $60 for overnight, and the guy refused to give me another option saying it doesn't show up in his system. Give me a break, reading the comments here I get the feeling only certain people, of the same background get the 'good treatement' while I get quoted $30 above what I checked and what was recommended for a heavier package on ebay. Good job, I won't set foot inside your store again and I went to the post office instead and mailed it 2 days delivery for $30.

EDIT: You do have more options then overnight and DHL, because I can see them online. What's more, is one rate I was quoted was quoted from ebay itself when I selected UPS as international option. Your associate refused to give me anything other then express quote. Yet, you have express saver, expidited as well as standard. I didn't ask him for any 'special' options. As for accuracy of the weight/size/date.my package was quoted 2lbs heaver when I looked it up myself and ebay has always been accurate. A heavier package would weight more, but mine was 2lbs less, so by your logic it should have been less then my quote. Funny, no issues with Canada post, I will use them from now on.

Again they surprised me by how professional and fast and nice they are.
Keep doing well

Everyone in this UPS are very helpfull and friendly. They provide their services in the best way.

New management is so polite and gave great service. Used to avoid this place due to the old staff. Now I feel better about coming back ️

Great store for UPS packages. They sell all the boxes and materials needed. Best part is they’re very helpful with packaging up your parcel.

I used to be scared of this store because of how rude the owners were. They made it clear you were unwanted. I'm thrilled that since July 2022 they are under amazing new management and run by a wonderful family team that is professional and polite!

The New management is wonderful and Helpful. They are really supportive and responsible. I Recommend it.

This a great store! I've been coming here since 2021. Mr Hmad is amazing went over and beyond when I arrived 30 minutes late to drop off a package on a weekend. Neat little neighbourhood store. They print.

Service Canada had sent an important mail to my previous business mail box rental address at this (Yonge/St. Clair) location. Contacted this location to ask if they received it. Spoke to the new owner Khash (Haghani Family), he was so easy to communicate and work with. Even though I am not a customer he held on to my mail for me to pick up. Very professional, clean & organized location.

I went there for returning a package and they were super nice! Helped me alot with complete patience. Great experience overall!

Under New ownership. Ahmed and Cash are superb. They understand real customer service and are very polite. Makes using this store a lot easier!

Store #41 has new owners, Ahmed & son Cash. Great customer service, very helpful and assist with ideas when what the customer wants is not possible to do.

I needed to send some important documents to Turkey. They guided me to choose the best option, and everything went so smoothly. This UPS store is owned by a friendly local family. They are super reliable and helpful.

Best service ever had, professional and patience with customer’s need. Nice and polite, strong recommended!

The new owner Ahmad Haghani and his son Cash have taken over the business from Harry Kim and Kathy Lee.
Ahmed and Cash have turned this store around. It’s more organized and most of all my package to the UK went smoothly and efficiently.
The new owners are so pleasant and helpful and my package to the UK arrived there without a hitch.
Thank you Ahmed and Cash for running a great business,

Rude and unprofessional customer service. I came in to ship and return a product. The front person (old man) was rude, unwilling to help, and was irate that I was even there. Best to avoid this branch if you can.

Dropped off my parcels at this location a few times. The staff I interacted with were always nice and friendly. One time my printer was broken at home, they helped me print out my label although it's the shipper's responsibility to prepare the shipping labels.

Did not like the service at all. Person sitting at the front desk is very mean and does not speak respectfully

Incredibly rude customer service. I cannot believe this man gets away with screaming at customers. Screaming. Save yourself some frustration and go to another UPS

Great location, really friendly and came through in a pinch for me by Printing a document the TPH failed to do, cheap too.

Employee answered his phone in the middle of helping me and then just left and sent his wife out who was also very rude and trying to rush me out of the door.

Helped me out with my issue when I accidentally dropped off a Canada Post package here, which was my mistake. They fixed it for me.