The UPS Store

WORST COMPANY EVER, just as scummy as DHL. Didn’t even warn the seller or me the buyer about how much duty and taxes would be. I had to pay 50$ for a less than 20$ item.

That’s not even the worst part, last time I got an item given to me through the states for free which I had to pay 40$ for duty, and the delivery driver was so rude when coming to my door and legit demanded my credit card info which is illegal btw, it’s suppose to be done online or through the phone.

They have been the worst shipping company I have ever used. They are irresponsible, unprofessional and unable to figure out the most basic information about a package location. I will certainly launch a formal complaint and will never use them again.

This UPS store, under the management of Evgenii Boukalov, has become an invaluable resource for all printed projects required by our Retired Women Teachers of Ontario/ Organization des enseignantnes retraitées de L'Ontario, St. Catharines Branch. This business has not only met but exceeded our expectations with a consistently reliable and speedy service combined with excellent professional quality results. Even with tight timelines, Evgenii is helpful, and demonstrates a calm demeanor and good humour. He readily shares his experienced, knowledgeable and skillful suggestions to benefit the finished products. To expedite the print process, the service can be accessed via the store email. RWTO/OERO's continued reliance on Evgenii's UPS business is based on these factors and on the outstanding degree of customer satisfaction that we have gratefully experienced. We highly recommend this service to others.
Endorsed by the Executive of the St. Catharines Branch.