23 October 2023 11:36
If zero was an option it would be negative. UPS has now broken two packages, and the third one they say was refused by the customer when it was delivered outside store hours.so no one was able to refuse it yet that's what they wrote. Instead of them rerouting to fix the problem they told me to call distribution centers and do it myself.instead of them, the employees, do their job to fix it. They them explained there was no information on the packaged in which there was address, and a arcade to scan for all the information. When I explained if there was no information for the package, how could they get it delivered to the person for them to refuse it. This means one of two things, it never left their distribution center, or the workers are extremely lazy and refuse to actually deliver any goods screwing small businesses out of shipping costs
02 November 2022 17:41
I have been using the UPS Store at Ceder Pointe for years now. Excellent service, knowledgeable staff, and accommodating.  Highly recommend.
02 July 2021 15:01
Always very friendly and helpful
If you need to ship something these people are glad to assist
14 April 2021 16:16
Absolutely, unequivocally the best UPS store. Lovely/Friendly owners who are always there for any questions you have. Great to talk to! 11/10 highly recommend.
18 February 2021 1:27
Very friendly staff and great service. I have all my important and large packages delivered to this location. I appreciate the owners tolerating the receipt of my very large packages. They’ve been great with this particular service. Would highly recommend.
11 February 2021 7:08
This UPS store a key is part of my team in helping me operate my Plumbing business. I get my invoices, business cards & envelopes done here. Sending and receiving mail and parcels is only part of the great service I always find here. Thanks guys! Keep up the awesome service!
28 January 2021 5:37
Exceptional service. Friendly helpful, respected safety protocols and a thoroughly enjoyable experience! Will use them again in a couple weeks!
05 November 2020 15:58
I primarily come here for returning packages. The staff are always incredibly friendly, and service is quick. I'll continue to use this UPS Store going forward.
31 August 2020 18:01
Steve @ me with some fax had to give my mans a 5 star I thought it was all own and ran by the same person but I was wrong
12 March 2020 15:33
First time having to ship something and glad I came here. Lorna was great and helped me prepare my precious cargo and ensure everything was in place to get it where it needed to go. Pricing was fair and left with piece of mind. Will definitely use in future whenever shipping is needed.
Excellent personal customer service!
01 April 2019 8:14
The manager/owner here was incredibly helpful when I needed to send out 200 packages to different addresses!
27 January 2019 16:03
Parcel delivery service used, December 2018. Manager is friendly, very helpful and the rates reasonable. Excellent UPS software ensures there is little or no misdirection of packages.
12 January 2019 4:26
Using this store for couple of years now. Never had any issues with them. Very friendly and helpful owners.
09 September 2018 2:34
Really great service - the owners have been helpful and informative every time I've gone in! A refreshing change, especially if you are trying to get stressful things delivered/printed!

Write a Review for The UPS Store



Overall Rating: