The Water Guys

Replaced private portion of lead water service pipe. Wil and Joe are experts on this type of job and it showed in the finished result. Appreciate the job they did, they were easy to work with!

Highly recommend The Water Guys! Very responsive and great service. Recently bought a home and needed a lead pipe changed. Will and his team came as soon as possible and did a great job!

Will and his team are an absolute delight to work with. Will has been open and most of all honest with his timeline, pricing, and communication. He was always accessible, and his customer service is phenomenal. If you are looking for drain/sewer pipe repair/cleaning services do yourself a favour and call Will!

Professional, quality water service replacement of an old galvanized steel line that was leaking outside the house. These guys know what they are doing.

Will and team were able to get my water up and running before Thanksgiving dinner!

Their technique saves a huge trench from being cut through your lawn, my line actually travels under my porch foundation and would have been difficult to replace otherwise.

Will was prompt and easy to work with to replace our lead service line. Will coordinated quickly with the city to replace the city side of their pipe and handled all aspects of the project end to end. Easy guys to work with, thanks again!

Will and his team were great. I bought a house in London and needed a lead water service line replaced. They were able to do everything without me having to come to town (I live in a different city).

They were super responsive and did most of our comms over text message, which I prefer.

Honestly, didn’t have to worry about anything. They said leave it with them. I did and it got done.

Great job, team.

Will and his team were very responsive, professional and completed the job in timely matter. The quote was reasonable and the work itself was far less invasive/disruptive than other options out there. I would 100% recommend them to anyone looking to replace a lead service line

Great experience with Will and his team! From getting a quote, to the quality of work and cleanup, everything was top-notch! I look forward to working with these guys again!

This is the 2nd time I have used these guys to renew my water service. The 1st property was to replace an old lead service and this time was to replace a water line and bury below the frost line to be able to enjoy our cottage in the winter. They came out to Grand Bend (from London) and provided a quote with an estimated date of completion. (3 weeks) Several locates had to be done and they arranged all of those with the utility companies for me. As soon as the locates were done (within 2 weeks), they booked me in for service within 4 days. They arrived on time and finished the job on time. My job required a new service at a cottage property which was built elevated on a sandy surface. They explained to me to possible issues that could arise from shooting the rocket into sand which help explain the increase cost of my service. They had to dig a large hole in the middle of my cottage along with in the middle of my sandy driveway.
The job went according to plan and they filled in the hole on the inside along with regrading the outside driveway. They explained to me that if for some reason when the sand settles and it creates a dip the driveway, they will show up with a trailer fill of sand fix any grading issues. I highly recommend Will and Joe, the London Water Guys!

My Street was being reconstructed and this was the perfect time to install a new water line. I was referred to The Water Guys by a neighbour. Will arrived as scheduled and provided an onsite quote. On the day of install, Will and his crew did a great job even though a couple of tough situations were encountered. Need a new water line? Will of the Water Guys are the ones to call.

First class service from Will and Joe. They took care of everything from start to end when our main water supply had a major leak. Always reachable, fast, efficient, and very knowledgeable. We can’t say enough good things about these guys. The use of their rocket saved our front yard from being torn apart. They hit the bullseye on the very first shot! We highly recommend The Water Guys. Thanks Will and Joe. We are happy to spread the word that you are the best!

Will and Joe did a great job. They showed up exactly when they said they would and worked till the job was done. You can't go wrong with these guys!

First class, personal & professional. The Water Guys provided exceptional service to convert & upgrade old residential lead water pipes for me. Need more contractors like these guys.

I cannot say enough good things about the service we had from this company. Not only was the price significantly less than the other quotes but the service was fast and friendly. By using the 'rocket' technology they were able to to decrease the time and digging required to complete and if it's possible our basement may have even been cleaner that when they started. They accommodated our schedule and were even able to complete the work in a single day. Would highly recommend to anyone who needs similar work done. A+

Will from the Water Guys was friendly, punctual, and kept in regular contact before and during the work, which made it an easy process and resulted in a job well-done. They came already highly recommended and I would also definitely recommend for water service replacement.

The water guys were great! They were always reachable by phone or text. They were very helpful for us, with us not really knowing anything about what was going on. Good work from honest guys! Will definitely use them again.

Water Guys is the way to go!
This is the company I would recommend to any one who cares about cleanliness and high standards on the job site! Very knowlegeble and experienced people with respect to owner. Everything is done to the expectations, willingness to go extra mile makes Will and his crew the best people I have dealt with!
Thank you!
Will allways recommend to any one who need a good service!
Alex