The WORKS Craft Burgers & Beer

Great attentive staff, the homemade burgers hit the spot. I will definitely go again when I'm in the area.

Had the tragically maple burger and onion rings for my first Works experience in Beechwood and the service and food were great, plus it's such a cute location!

Very slow service, and only 1 of 8 orders was correct on the first try. Lactose-free person served burger with cheese, then the kitchen scraped it off. Gluten-free person served a bun rather than requested lettuce wrap. Our table was not offered condiments, and no refills on our water or other drinks.

Lunch time order of the peanut butter burger? The best burger I've had in Ottawa. I'm excited to return and try other things!

Superbe expérience, de tres bon burger et un tres bon service! Le seul point negatif est le side de kraft dinner … je m’attendais a recevoir un mac and cheese fait maison mais non c’etait un vrai kraft diner rechauffer

GOOD JUST SCAMMING PEOPLE NEVER GOING BACK. $20 FOR EATING BREAD AND CHEESE IF YOU GOING TO MAKE BURGERS GIVE US THE WHOLE PATTY

Stopped here with our 3 year old.
They have a great variety on the menu. Lots of options for burgers - vegan, GF, super carnivore, veg - something for all.
Kids menu is good - variety if burgers. My 3yr old had the Mac n cheese which was very dry.and a bowl of broccoli which he devoured.
Hubs and I both got new pulled pork burger which was very good. Wish there was also a coleslaw or something on it as well.
We will go back to try burgers!
Service was excellent. Very unique atmosphere, measuring cups for cups.
Deliciois sangria!

Hands down the best burger I have ever eaten in my life, I am not even kidding you. This is a REAL craft/gourmet burger place! Prices are totally fair and service is spectacular (even though I was just getting takeout!) Shoutout to Jeremy for giving my wife and I a little surprise also!

Will definitely be back multiple times as a regular customer! This is definitely our new go to spot!

It's was so close to being perfect! I just wish they had a better veg patty like beyond d meat or housemade

Usual fare, consistent with eating the same burger at other locations. Rated poorly for service because. It just was lol he never even gave his name, but took our orders and brought our food. We had to ask for refills and all the first cups were left on our table. Weird

The place to go for hamburgers - many options (patties, toppings, buns, sides). Beer: on tap & cans, micro (e.g. Creemore) & industrial (e.g. Molson). The decor is very original though it can be noisy (because of the resounding walls) on busy days (Friday, Saturdays). Service is courteous and fast.

Been coming here nearly every Friday for about 3 months. Food is great and tasty, the atmosphere is fun, but truly the staff is the best! Caitlyn is a 5 star server who truly makes coming to The Works a memorable experience!

On Thursday June 8,2023 around 8: 00 pm i went inside to try this place, stood by the door waiting to be seated or guided somewhere, and the waitress passed me like 3 or 4 times without even looking at me as if I'm invisible. Nevertheless I keep waiting and then a couple of guys go inside and guess what, the waitress immediately greets them and seats them and passes by me again like I'm a chair! Trying to be patient and give the benefit of the doubt, I keep standing by the door for couple more minutes and this gentleman who works in the restaurant comes out from the kitchen, passes me like I'm not there, asks a customer sitting on a table next to where I'm standing if he wants something and goes back to the kitchen again without looking at me.and I'm still standing there patiently.the waitresses passes by me again, and me being invisible of course, I don't get served or even asked if I want anything. Wondering what should I, I take a look at my reflection in the glass just to make sure I'm not invisible then I turn to my car and go the nearest McDonald's.

Food was okay, milkshakes were awesome, and the service was meh. It may just have been the day we were in, but the servers seemed to take forever.

Nous sommes arriver a 4h40pm et nous avons recu notre repas vers 6h10pm. Tres long pour recevoir les plats. Cependant la nourriture goute le ciel. Cest super bon!

Really good food here. Stopped for lunch on our way to the air museum. No wait around 1pm on a Monday. On site parking. We split the weeds salad with chicken and the poutine. My daughter had the Dino nuggets. Would go back here.

Relaxed atmosphere, tasty food all around, the wagyu beef burger was amazing, so full I couldn't order dessert. Will go again just to review and post photos.

This is the worst THE WORK’S restaurant by faaaar! The service was ultra terrible, we were seated in a table outside but no one came afterwards to take orders after 30 min of waiting we decided to go inside and ask to be seated inside closer to waiters. We order burgers and explained to waiter that i am super gluten intolerant and asked if their food is safe, she assured me that what ordered was safe. 45 min later finally our food came and they mixed my friend’s order with mine. We ate and left. Later that night i started having violent stomachache and i had a horrible night tkx to this restaurant as the burger was probably full of gluten while i was assured that it was not!
Beware this the most terrible restaurant you can go to if you are looking for a good service, or gluten intolerant. I am never going back. I highly recommend the WORK’s in Bank street, i always eat there and i have never had any issues.

(2018) Amazing food. Schedule a nap after because the food coma this place causes is legitimately dangerous. They are however incapable of using their space effectively, they pack folks into one corner leaving most of the restaurant empty. This is definelty not a good place to have a semi private conversation. Since you'll be sitting so close to another diner you can easily steal fries from their plate as you will be sharing elbow space. Their fries are excellent.

Update: (2023) I got the worst case of food poisoning from this location through ubereats I've ever experienced. I've resolved to never return but I admit the hamburger was very excellent until it made me violently evacuate for 20hrs with a force that was alarming

Update: 2023 some weeks later. I was briefly hopeful it was just an error as the restaurant reached out to discuss my experience. I have received no follow up after responding to their questions and all things considered I feel pretty unloved. Likely will not visit this location again and overall pretty disappointed in The Works and their customer service. Dropping my 2 to a 1

Love The Works! Get your burger how you want it. Made to order so it's always fresh. Yum!

We came all the way from alfred yesterday got there at 9: 30 pm theyre open til 10 pm the doors were locked and the waitresses were laughing at me and my boyfriend outside. This is really unprofessional and i don't recommend this The Works place. We ended up having our date at mcdonalds because of them. I wasnt impressed. Took us over an hour to get there too just to have a door locked. I found it ridiculous. Im still not happy about it