Therapeutic Streams

Awesome communication very good technique. Treatment was effective.
Totally recommend.

Had my first visit today and had the most relaxing and rejuvenating experience. Very clean and comforting set up. 100% going back again:)

Always a pleasant experience here! Alessandro is very knowledgeable and professional and always makes me feel relaxed and comfortable.

Ryan is by far the best therapist I have ever been to. He takes the time to understand you, your problem and why it is happening. Ryan doesn’t just treat your pain he treats the reason and is very creative in creating just the right recovery plan for you.
I am a female in my late 40’s who is still very active, and works in a warehouse, every time I injure myself he is able to fix the issue. Every chiropractor before him would spend 15mins to do a quick adjustment and 2 days later I’m in pain again. Not Ryan he spends the time to actually repair your body. I will never go anywhere else!

Book today you will not regret it!

Very perfectional, friendly service, clean facility, with on line booking. Appointments are always on time with experienced Therapist.

I booked a massage with Alessandro and it was great. My back was feeling much better during the afternoon and in a few days I was back to normal. He gave me a few stretches to do to help ease the pain which were very helpful. I will definitely book a session here again

Dr. Ryan Lisowski ran many physical tests and then treated the issue! He explained everything step-by-step and made me very comfortable during treatment. He then gave me exercises to help my recovery. Thank you!

Worked areas with effectiveness, very professional, easy to talk to. Great deep tissue experience. Hit the problem spots with no issues. Identified issues and worked them. Great experience.

Alessandro is great. I highly recommend. The thing I love is that he actually listens to my needs

First time at Therapeutic Streams. Excellent quality much needed deep massage from Merdy, who was very experienced and professional. Definitely recommend!
Thanks Merdy.

I have never regret having massage with them, have visited this place many times but with Alessandro today, was amazing. He has a magic hands, really like the way he was doing it, he is kind, knowledgeable, skilled and would ask you what kind of pressure you like. He did help me with my shoulder/ neck pain, feels less tense and healed after. If you are suffering of muscles tension from the work you do, I highly recommend him. I can't wait to go back next week. Awesome!

Got help from Merdy for a back spasm. Merdy did a great job to resolve the issue, and I was impressed by her professionalism.

Friendly, professional and calming. Listened to me and gave me stretches to do to help with healing. 100% recommend.

For my first ever massage at Therapudic Streams I give it A+! Alessandro listened to my pre-massage feedback about my stress and tension areas and executed the perfect massage. Sometimes I feel like my mind is racing while trying to relax but even though I was new here I was able to feel comfortable, and peaceful. Everything felt intentional to bring the desired result of working out tension and I felt sublimely chill afterwards. Feeling grateful. I will be back!

I received a much needed massage today from the kindhearted and wonderful Merdy. I was unsure if getting a massage was the right thing to do as my arm was going numb and Merdy made me feel at ease and within minutes I knew I was in the right place. She found the source and used techniques that made me feel amazing. The online booking system was so user friendly and straightforward. Environment is welcoming and calm. Excellent experience- thank you!

I love going to Therapeutic Streams. So relaxing and everyone so friendly. Kylle is amazing! Thank you so much!

I had one the best massages ever today done by Alessandro. I will definitely be going back regularly! So happy I found this place.

Merdy is a true practitioner. Not only sweet bubbly and good hearted, she really knows her craft. In one session, she started to resolve issues that have been haunting me for years. I’m excited to see her next week and continue to feel some relief for my bested up body.

This is my second time having a massage by Merdy. She is knowledgeable and listened to my concerns. I recommend her and will be back to see her, too.

This place is unprofessional. Save yourself from horrible customer service and steer clear of Therapeutic Streams.

I requested direct billing to Green Shield Canada and they ensured they would direct bill GSC. GSC is a highly reputable company that works with major organizations such as the City of Toronto.

After my visit, they tell me they cannot process my coverage and that without a doctor's note, they will not be able to use my benefits. They requested I pay for services up front and owner confirmed over the phone to his staff that I could get a doctor's note at a later time and that this happens all the time. I return with a doctor's note and sure enough they cannot process it. Instead of admitting their mistake, (they should be asking new clients to bring a doctor's note if it is their first visit - the onis is on the busines to educate their new clients on new procedures) they ask me to return to the doctor to see if they would change dates instead.

Terrible company you can see how they run their business. I have visited multiple RMTs, physiotherapists, dentists and optometrists and not once place has ever given me a problem with my benefit plan.

Additionally, the RMT I had just got done with college and barely has experience. There are other places out there. Do some research and find something better.

Response to owner's reply:

The fact and the matter is as mentioned every single health professional services company does in fact know exactly how Green Shield Canada operates. Staff were not properly trained on what to ask clients. The owner and front desk staff themselves as you can see in their detailed reply would rather blame the client than help. To be clear once again, they are requesting to provide them with a pre-dated doctors note which is not legal. The doctors office can only print a note for the day of visit. As you can see they are trying very hard to cover up their mistake when it should be practice to be asking a new patient to bring a doctor's note. This is a new requirement and if they were doing their jobs properly and training their staff properly, this would not be an issue. To be more clear, we had paid close to $180 to them and the owner himself ensured us over the phone at the practice that this was commonly rectified with a pre-dated doctor's note. THIS IS NOT ALLOWED AT ANY DOCTORS CLINIC. THEY JUST LIE THROUGH THEIR TEETH. As mentioned you can do your own research.

Nope, as you can see this company replies to every negative comment in detail because they are very defensive. The front counter staff said if she was working she would have checked the doctor's note and would not have allowed me to proceed without it. So staff are not properly trained and I aimed the comment at one single RMT because they literally specified they just completed their diploma but you can see how they dismiss my commment saying I said all their RMTs are bad when it's impossible for me to know. I'm coming for a positive experience to a place like this, not a negative one.

Highest 'caliper'. Got it!

I obviously cannot get a correct doctor's note because it is not legal. Follow the regulations and tell the unfortunate patients/clients they need a note before hand and stop charging them you criminals. We have all of our $500+ worth of RMT left. We have not used any of it.

The only truthful thing they said is this is a learning moment for anyone going. A medical note will most likely be required from a physician.

Let me also confirm that I had requested on the phone prior to arrival whether they specifically do direct billing to Green Shield Canada upon booking a session and they said it was not a problem. They would take care of it.

This was handled terribly and reflects the ethics of this company.

I’ve seen Dr. Ryan Lisowski twice now and right away was able to figure out what was going on and where my pain was stemming from. Very informative and easy to understand. A welcoming staff as well!
I highly recommend getting Chiro services here!

I visited Therapeutic Streams today for the first time to have a 45 min shoulder/neck massage with Merdy. She was amazing and knew exactly where I needed relief and with what kind of pressure, and helped release my tension right away. She explained how I can relax my tension at home and I already feel so much less tense after one visit. She was also so kind and made me feel comfortable right away. This was the best massage I’ve ever had and I will definitely be going back. I 100% recommend!

First visit, i had a massage by Alessandro and was the best I've had! I highly recommend.