16 September 2023 1:08
Great experience overall. Jeff was responsive and the installers did an excellent job. They put in a very long day to make sure the job was complete before they left.
21 August 2023 16:10
Great hvac company residential commercial industrial service
They also have electricians and plumbers
08 August 2023 18:15
Excellent service from Robert. Very knowledgeable and took the moment to explain the unit!
11 July 2023 6:15
This company is the worst company i've ever dealt with. Their techs (or the techs that came to my unit) do not want to do their jobs and instead use stop gap solutions like stuffing literal trash under HVAC unit casing to hold it up, will say theyre leaving for lunch then never come back (twice) and will never bother to actually fix your issue but instead pull out a sensor and measure airflow and temps and claim everything is okay (even when your unit cant hit a set point of 26C because it doesnt turn on for more than 2 minutes)
23 June 2023 20:44
From initial quote to installation, Jeff & his team (on-site and Office) were always on-time, responsive, friendly, and knowledgeable. I would highly recommend their services.
13 June 2023 22:24
These guys are absolutely wonderful kind, respectful, hardest working, knowledgeable techs I’ve ever had! Bar none! Rob, Lucas and Enrique went totally above and beyond and back again! To make sure my system was installed correctly and running like a champ! My apartment has been in the high 80’s now its sweater weather at my place! 68’ Fahrenheit! Thanks therm-all and their workers they are amazing! #1 all around! ️?
18 May 2023 10:48
These guys are absolutely wonderful kind, respectful, hardest working, knowledgeable techs I’ve ever had! Bar none! Rob, Lucas and Enrique went totally above and beyond and back again! To make sure my system was installed correctly and running like a champ! My apartment has been in the high 80’s now its sweater weather at my place! 68’ Fahrenheit! Thanks therm-all and their workers they are amazing! #1 all around!
06 October 2022 16:40
Therm-All Inc.did a wonderful job installing our pool heater. The turnaround time between contacting them and installation was less then a week and they installed it very well. They are also very responsive when it comes to answering questions. Highly recommend their service!
07 August 2022 8:48
Called Jim 3 years ago for a gas fireplace repair.exceptional service and response speed.

3 weeks ago we called Jim and he coordinated a major pool heating system installation. It started with their plumbing team.to the gas installation team.to the electrical team.the professionalism from each technician was exceptional. Jim speed in responding to questions with answers, quotes and equipment recommendations is always fast.

This company is exceptional and we would and already have recommended to anyone.
09 February 2022 12:03
Jim and the rest of the Therm-All team were great! There was good communication throughout the process, they completed our projected quickly and respected our home. Everything was cleaned up afterwards which we really appreciated!
04 October 2021 7:50
Great experience! Tks Boris for not giving up and finding/resolving one of the trickiest electrical problems I’ve ever seen. You are a fantastic electrician Therm-all is very lucky to have you! Tks again:)
28 August 2021 0:53
Great professional service from start to end, quick and clean installation, thanks to Jeff and the Therm-All team for taking care of everything and making this an easy process.
09 July 2021 14:02
We had an issue with a clogged kitchen sink that i tried to snake down to about 15-20’. They had equipment to snake the line out to 100’ with no problem. The worker was very nice, courteous, fast and solved my problem. Well done!
17 June 2021 21:37
I have had these guys to my house 3 times in the past year for various electrical issues. They have been quick, efficient and very professional. Their price point was very reasonable, when they were done their work. You wouldn’t even know they were here. No clean up afterwords. Came out, gave me an estimate and arranged to do the work swiftly afterwards and even that day. I will definitely have them back for any project or everyday issues.
01 June 2021 8:16
Significantly more client oriented business model than their competitors. This company is local, and gives back to the community. That is if the lower prices weren't reason enough to use these guys. They'll get all my requests from now on, for any service they offer.
19 May 2021 10:56
My garage furnace stopped working after only 15 months. We called and they sent a technician who identified the gas valve as faulty. To get us through the weekend he suggested we "whack it with a hammer". This didn't work at all (that little "life hack" nugget cost us $150). The next technician a few days later replaced the valve and it works fine. My disappointment is that the parts are covered by warranty which in this case means we get a "free replacement" of a $50 part.but ended up paying almost $600! Adding insult to injury, there is a $75 warranty work fee. This repair should never have been necessary after such a short amount of time (one season). And the price was beyond ridiculous.
30 April 2021 12:50
From the initial quote to the final installation of our tankless hot water heater, Therm-All went above and beyond.

Definitely recommend their services
22 April 2021 7:33
This company comes highly recommended by my wife and I. From Start to Finish they were very personable, professional, clean and workable.
Andrew Whitlock was our point of contact and could npt have been easier to work with. He stood true to his word and wanted our business and to get us the correct solution to our need. Jeff Hawkins looked after the install and was simple and professional. His crew turned up on the scheduled day and to encompass a good customer experience both him and Andrew came by to make sure the job was going well. Ryan and Joel were the install technicians and we were very comfortable having them in our home. They were both very conscientious, professional and wanted to give us a quality install. No fuss no mess! I have worked with many contractors and have been a contractor myself. They are fair priced and want to do the best for their customer. I don't just trust anybody however, i can honestly recommend this company and their team! Thank You All. John & Lisa Daly - Cambridge Ontario.
28 March 2021 6:11
They installed a new furnace from Home Depot and a new hot water tank, which they supplied. It took them just a few hours, and they removed the old furnace and returned the old hot water tank to Reliance. I'm very happy with their job.
25 February 2021 22:57
I am happy i got heat very pleased about the professional work they did and sales staff
I would highly recommend this business

If you go cheap you get what you pay for
At least if you do have a minor problem in the future they will fix it no question s asked
Not like the fly buy night shops out there
I learned my lesson over the years go with your gut feeling. Thanks for reading
19 February 2021 15:00
My water heater blew out the bottom on New Year's weekend. I contacted Therm-All (based on a recommendation) that Sunday, and my heater was replaced the following day (Monday) by 10am! They were fantastic! They were responsive, answering the phone and all my emails even though it was a holiday weekend. They offered a fantastic price and mobilized the install the very next day. They were professional, courteous, fast and took the time to answer all my questions.

I will definitely be using them again. I was thinking about replacing furnace/AC this spring, and now I know where to go!
13 January 2021 22:36
Jeff and Dan at Therm-All were excellent to work with - friendly, knowledgeable and professional. Had an AC system installed with them. Even when an issue arose post installation, Jeff immediately took ownership, investigated and committed to addressing the matter. I've already referred Therm-All to several colleagues and neighbors and would certainly engage them again on any future projects.
13 January 2021 7:00
Sunday night as the sun set I realized my furnace was not working. Monday morning I called Therm-All to inspect/repair. Turned out I needed a new one. By Tuesday at noon it was installed, running and my house was warm again! The team was professional, respectful, neat, honest, quick and efficient. I can't say thank you enough for getting our home warm and toasty again. 100% recommend!
17 November 2020 2:10
Them-all was great. Helpful, friendly.
They worked quickly and efficiently.
I had an issue shortly after a service call to fix the AC. Tim was fantastic. Fixed the issue quickly and Was professional and friendly.
Over all, I had a very positive experience. Would definitely recommend
11 November 2020 6:41
Our contractor made an error in arranging ThermAll to come and hook up our pool heater before a long weekend but they called me on Friday night to apologize about the miscommunication and sent someone the next morning. Great customer service
29 October 2020 11:10
The Therm-All team has outstanding customer service and are incredibly reliable for all your residential heating, cooling, plumbing and electrical needs! They are very knowledgeable and very attentive to whatever your questions and concerns are. Would highly recommend giving them a call if you want a professional team that treats all of their customers with care and respect! 10/10 recommend!
17 October 2020 21:59
Our furnace died on the coldest day of winter. In February. The house is old. There were many challenges. The team was stayed until almost 11 PM to make sure we didn't freeze overnight. They were super heroes. Furnaces has worked great ever since. I am a huge fan! Eileen
06 October 2020 20:02
Therm-All is a professional and diligent company that comes with one of the best prices in town. I've used them on multiple jobs with great success. I just wish we had more opportunities to work together.
06 August 2020 2:58
We had issues with our pool heater. Flames were coming out the side! Mike from Therm-all came in and started taking it apart. And just what he thought, a blocked tube. I would recommend Therm-all to anybody who has heating cooling or mechanical issues. Mike was polite and efficient. And a fair price. Thanks again therm-all. I won't hesitate to use you guys again.
19 May 2020 18:44
Therm-all just installed furnace and air conditioning, installers were professional, their workmanship is properly finished.they explained the process start to finish
25 January 2020 4:50
Furnace and fireplace installed professionally and left the area cleaner then when they started.
02 January 2020 1:24
Called them early in the morning in need of a gas licensed technician to disconnect a gas dryer. They had a tech in our area at our house before 2pm the same day. He was here for <1hr, disconnected our gas dryer and capped the gas valve since we did not need that line to be active anymore. The tech was a pro, really nice guy to talk to, and explained everything he was doing. Had a great experience and would recommend them to other.
01 January 2020 12:35
We were in a bind with no heat during the early winter cold snap. The Therm-All team worked tirelessly to install a new furnace for us the very next day. Professional and courteous the Sales, Management and Installation team did an amazing job! Rob
21 July 2019 7:29
Tried to go to a near by park but their cars room up every spot. They can't even park in their own parking lot.
06 June 2019 23:24
I have used the services of Therm All for a few years now and always satisfied. Professional service from start to finish. Definitely recommend them.
10 May 2019 10:36
Armond was great got my furnace up again and let me know why and best guess of how much life is left in it!

Very helpful
21 March 2019 15:27
Stay away. Very, very expensive!
Chargerd me almost $1000.00 to fix a small leak in my AC.
11 March 2019 11:19
The guys at Therm-All were great to work with. They were friendly, considerate of our home and very thorough in explaining the new equipment to us. Eric and John helped us with a new furnace and they were great! The office team was also very helpful!

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