22 June 2023 0:08
This is what my parents $20,000 setup looks like. It takes me an average of 5-10 minutes to turn on the TV, and I’m a software engineer. My parents haven’t been able to use the TVs for years. You will 100% regret using this company, they should be absolutely ashamed of this work… fu for doing this setup for my old parents, bad people/scammers.

Edit: you’ve been here to “fix” the system twice already. You don’t sell these receivers, hdmi extendor things, and that is not your labelling machine (saying “OFFICE”) ? My parents words, they don’t trust you to repair the system “again”. Unless there are 2 Thomas tv places in Welland, this is 100% your work. The heat up there is insane, if you use any device (fire tv, etc), it’s impossible as the receivers are way to far for the remote to communicate, the design was fundamentally flawed from the day it was designed and the system needs a complete overhaul, which I’ll be doing myself.

The fact that they deny this is their work says a lot.
09 May 2023 1:28
We recently had the pleasure of doing business with Thomas TV, a family-oriented company and I must say, we were thoroughly impressed. From start to finish, the transaction was seamless and hassle-free.

What stood out to us the most was their great customer service. The staff was friendly, attentive, and went out of their way to make sure all our needs were met. They were very knowledgeable about their products and services, which made us feel confident in our purchase.

We also appreciated the family-oriented atmosphere of the business. It was clear that they valued their customers and treated them like part of the family. This made the experience more personable and enjoyable.

Overall, we are very satisfied with our entire transaction. The great customer service, knowledgeable staff, and family-oriented environment made all the difference. We would highly recommend this company to anyone in need of their services.

Sincerely,

The Buccione's
24 April 2023 17:17
Thank you to Thomas tv for their amazing service.
Our old tv broke down hours before the hockey game last week.
We went into Thomas tv, order a beautiful new one and they had it insulted and programmed before game time.
The new tv has a beautiful picture and the staff at Thomas were incredibly helpful
06 January 2023 13:31
Thank you to everyone at Thomas TV, the sales staff listened to what we needed & found the best options for us! Installers where great, set everything up and made sure before they left all our questions were answered & we were all set to enjoy!
Thank you so much!
Best service around!

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