Tim Hortons

One of the employee was very rude and didn't answer properly when I asked questions and double charged me for whipped cream. He was a white guy. Looked like store supervisor or manager. Bad service from our local Tim's.

Amazing staff especially Jen, they make sure you feel welcome and always have my order perfect. Never rushed or feel pressured to buy more stuff. The other Tim's should take note on how to treat customers

Horrible! Afternoon team is extremely slow, orders are messed up (repeated the order multiple times - they still had to ask at the window what's in a coffee causing a delay, asked to add tomatoes to a sandwich, paid for it and while getting a sandwich asked again if tomatoes are there and was advised they were but never got any. And it is not just once but on multiple occasions!). Not to mention, you pay for your order, sit and wait at the window and then they get back to you saying that they actually don't have what you ordered! If you go in, you are looking into at least 10-15 minutes to stand and wait when someone decides to take your order even if it is just a coffee and there are barely any other customers. Not recommended!

At roughly 7: 05 pm this evening I visited this location for an iced coffee, when I arrived at the drive through order screen I was greeted with “hi what do you want? ” I was taken back by how ignorant the guy at the drive through greeted me with total disregard for customer service so I remained silent for a second I then heard laughing and he said sorry what can I get for you…not sure how him being so rude is funny. I then placed my order for an iced coffee and when I arrived at the window to get my order he was still laughing about it and said sorry about that again I fail to see the humor…not only was he very rude but the iced coffee was not made right with little to no sweetness at all. Seems to me like a meeting and lesson in customer service should be in order. Unbelievable.

A big big thanks to patty for making the best tim hortons drinks. She has the best customer service skills. Wishing a ton of good luck to Patty.:)

Small location. Nice staff but orders take a while if you order more than just a drink. There was a time I waited 20 mins for a breakfast sandwich because they were out of eggs. They gave me a free donut for that so that was nice of them, but I almost missed the bus to work.

If you allow me, I would like to pay Pam a compliment. She is a very elegant and committed lady who is always assisting us in the best way she can. She always garnishes and prepares the sandwiches with passion, tenderness, and extreme loyalty to Tim Hortons. Jary.

All these Tim Hortons around here must be owned by the same guy must tell them not to have any food ready at any time.