Tim Hortons

Slowest service ever. The whole point of stopping at these places is to grab something quick so you can get back on the road. These folks don't seem to understand that. Do yourself a favor pack a lunch or get off the highway and find another place it'll save you time in the long run.

Waited in drive thru for Timhortons for a coffe 1 car was a head not busy but they were so slow that had to leave without getting it very slow

Be careful in the drive through, I've caught them over charging my debit twice now. Always too busy to go back. Pay your employees more so they stop ripping off customers.
Last time stopping here.

This is 0 review. Ordered 2 coffee and 1 chicken wrap waited 15 mins for 1 wrap that is still cold when they gave it to us staff doesn’t know what their doing their busy chatting asking what number we have cashier didn’t even give us a receipt. Worst Tim Hortons ever.

Good Tim’s. Only problem and the biggest problem here is the staff. I’m a truck driver so I come here every night and the staff is not well trained and slow working. Last summer there were 3 young gentlemen who I would encounter every night, they were great and amazing people, well trained and spoke well. Very rarely would they mess orders up, etc. My advice would be to hire them for overnight again to make this place a lot better.

I worked for Tim's for 2 years. When a customer asks for less ice, I give them a well filled cup with less ice.

I asked for less ice in my blackberry yuzu quencher and recieved a large amount of ice.

Upon receiving the drink I waited for the team member to finish serving the next customer and asked if I could have my drink remade with less ice. She informed me that it would taste differently but if I wanted it with less ice, she would oblige. What I received was a very sad excuse for a drink. The line was long so I didn't want to hold people up any longer, I accepted my drink and left unsatisfied.

Here is the picture. Unacceptable.

We were clear and concise as to how to make our bagels yet they screwed it up and carried on a personal conversation at the window, very unprofessional. The only thing they got correct was the timbits.

This is 1 of the pits stops on my way to North Bay, I enjoy stopping here, the staff at all the places ive been to here are all very polite and friendly, so if your in the area stop by grab a coffee or something to eat, there are several food and beverage places plus an ATM

Grabbed a quick coffee for the road. As always, staff was friendly & service was fast.

Never mind the bad service; the coffee tasted like sour milk was used.
Waited for 15 min for 2 coffees and 10 pack Timbits.

My husband order a coffee with MILK ONLY and after some he could tell it had sugar. Being a diabetic, this could have been very dangerous.

On the way back from a long trip I visited this Tim Hortons at four in the morning pulled through the drive-through and was greeted rudely, asked for a second to decide what we wanted and once we were ready, we asked, and we heard no response for 10 to 15 minutes. We waited at the speaker still with no response. We pulled up to the window and seen nobody in the back kitchen, we pulled back around through the drive-through and waited yet again for another 10 to 15 minutes after pulling through the second time, we seen three workers sitting there on their phones will never return again worst service

Quick-in, quick out in the early morning. At the OnRoute before leaving the GTA up north on the Hwy 400. Tim Hortons appears to have the longest line. But order from the mobile app and you can skip the queue when it’s accepting orders. Got my order of milk tea exactly as specified.

Food is over priced for portions, services although polite was terrible
Asked for BLT received a toasted bun with two slices of tomato

Over priced cup of coffee, that is usually burnt or had a layer coffee grounds at the bottom. Service is rude and language barrier is unbearable.

Ridiculous. Only one car in front of me ordering when I pulled into the drive through, and 5 cars ahead of me to the pick-up window. Took a solid 20 minutes just to get a sandwich. I ordered a ham and *cheddar* sandwich - they gave me bread, meat, tomato, and lettuce. NO cheese and no sauce/ranch on it.
At least one car in front of me had to return their wrong order through the window, and 2 other cars gave up and left the line. They may be busy but they certainly weren’t rushing by ANY means. And yet still can’t manage simple orders. Won’t stop here again.

Service was quite slow last time I visited this venue, while in the drive-thru for everyone ahead of me. My order, consisting of 1 drink, was quick. Also the price of most items at this Tim Hortons location is higher than most other Tim Hortons locations. All-in-all, this venue has been fairly decent most of time I've visited.

One of the absolute worst locations, unimaginably poorly run. The wait for drive through is ridiculous, I had to turn my truck off while i waited. Must have taken about 10-15 minutes for a row of about 8 cars. In Toronto, that line would be gone in 5 minutes or less. Once you get to the window, you wait longer for someone to talk to you. And then when you get to the window, they keep you waiting on a donut that doesn't require preparation, while you witness employees floating about asking each other how they're doing and chatting, while an enormous line of cars wait outside. Is this not a "en route"? Do they not understand the concept of serving customers quickly? The service is so bad that i felt compelled to pull over and write this review after leaving the pickup window. Horrendous location, will skip it from now on.