Tim Hortons

Whoever designed the warranty sitting area needs to get kicked and then that's repeatedly because there are no boost there's no comfortable sitting areas to chairs are all flat hard wood. There's a single padded bench that doesn't seem to make much sitting sense or continuity with the rest of the decor.

Welcome to Welland ave Tim Hortons where they allow everyone to cut in line at the drive thru and they will take their order at the window and leave you waiting. Maybe stop allowing it, just an idea!

Bought a medium blackberry quencher (no ice) today and the quantity was really terrible. He keeps saying the quantity is the same without ice.
As this is my favorite drink, I tried the same every day at different Tims. The quantity is almost full every day.

Awful customer service by the way. Hats off

I don't want to give even one star, but I have to.

When we ordered 3 French vanillas, they gave us 1 French vanilla and 2 hot waters, so we had to go back to the store to get our actual order

Wow. Manager is really rude to the stuff, I'm surprised she's even allowed to be there. She swears at the staff in front of customers. Unacceptable

Fast easy and friendly.but i don’t think i’ve ever received an egg that was yellow.always grey or blue, just avoid anything with eggs

They did not care about anyone inside store, waited for 10 mins. Only cared about drive thru not coming back. The staff just kept ingnoring people inside and didn’t ask anyone if they got their food, I saw a car come to drive thru and leave and I had been waiting for while at that point. Had to ask manager where is my food, said oh somebody else took it. Don’t come here many other timmies around block

I feel bad for the workers, management is horrible, so incredibly rude to their employees, food is good otherwise.

I visit this location daily because it is close to my house but today is my last time.
The manager at this location is so nasty with the staff Just walking into order coffee, My stomach is turning with how she is running around yelling at everybody. I do not understand how anyone works at this location. It is so toxic. I feel so terrible for the staff that have to work under her. The environment and the mood is completely different when she isn't there. That's certainly no way to conduct business and not an effective way to manage
Truly it's disgusting. She doesn't even care when there's customers in the store
She doesn't even realize that she's impeding the staff's ability to do their jobs properly because she is constantly in their face criticizing their every move or running around yelling about whatever her issue is. She's brash and I just mentally can't even handle going in to get a coffee at this location. Brutal because the other staff at this one are honestly so kind and fantastic and it's sad they're having to work through such negativity

I work night shift and stop off every evening before my shift to grab a coffee. Coffee is generally always fresh, service is quick and friendly. My only problem is the giant potholes in the dt lane just before the speaker box. Someone is definitely going to damage their car, if they haven't already.

This Tims isn't 24 hour dine in like the page says. Im here at midnight on a Saturday and its drive-thru only. Also 2 ridiculous potholes in their lot that are DEADLY for you and your car. Was here a couple weeks ago and assumed they'd be fixed by now. Nope.

Don't expect your coffee to be made correctly the first time.and also expect to be belittled like it was your fault the coffee doesn't taste like it was ordered. The angry little salt and pepper headed woman you have making coffee for drivethru has a TERRIBLE attitude and it's time to do better tim hortons.remove the trash.

Great place, friendly staff. The remodel looks great, except the lighting is super bright.

I find every Tim Hortons can sometimes make a bad Iced Capp: it depends who makes it, sometimes they turn out really dark which isn't to my taste. This specific Tim Hortons seems to make them dark all the time, there's not enough cream. When I've asked for it to be remade because it's not how an Iced Capp should be, they'll add a splash of milk when it calls for cream and it's just a headache. It's very consistently bad Iced Capps from this location.