Tim Hortons

This morning around 8: 40 the lady working at the from counter, inside the restaurant, was so unprofessional and rude. I wanted to buy 3 pack of 50 timbit and she refused so sell because she said she had to make sure that she has enough stock for drive thru clients and did not offer me an alternative. I then ask her to sell me one box of 50 pack which she did but seemed to be angry about it.when she served me that pack, I mention to her that she has enough stock to sell me a second pack without being sold out of timbit… but she refused and I told her the decision she makes do not make any sense… After I went to the drive thru asked for two pack of timbit and they were ok to serve me… I was so disappointed I cancel that order and just went to the Tim’s after Gorham st (no frills plaza) where I received my other two pack of timbit with a smile and not complaints…. Please give a proper training to your staff… Now I never want to buy anything from your restaurant…

Came here for a short meeting with a client and while there the roof was leaking on customers in the lineup and a man had to be checked by the ambulance as he was passed out in a seat and then taken away by police. I knew this was a rough Timmy's but this was rediculous

First impression: we walked in and 4 staff members huddled around making their own sandwiches near the drive thru station. We had to wave them over to place our order, after we watched them prepare and start to eat their food. We sat at one of the tables and saw it happen again to the next three people that came in for service, one of which had a clear physical handicap and was obviously struggling to stay standing for so long. The donut case was empty besides one shelf. The coffee was burnt, they clearly don't adhere to the 20 minute coffee pot rule, but at least it was made with the correct amount of cream and sugar. The donut we selected from the slim pickings was stale and must have been sitting there all day. The tables were gross and obviously not wiped down. Chairs were just scattered everywhere. If they had time to make themselves sandwiches, they had time to clean the place up and take customers orders.