Tim Hortons

Third time I’ve ordered Uber eats and they constantly miss items. When I call them they say there’s nothing they can do and they hang up the phone they don’t even talk to me. They don’t even try to help worst worst location absolutely tired of getting missed items not only with Uber eats but my drive through order multiple times screwed up very poor management at this location.

Unprofessional customer service worst tim hortons @ Burlington no drive thru very slow services inside the restaurant

The last two times I came on Sunday morning at 7: 30 on the way to work. Both times, grill being cleaned so no wraps. First time, my hot chocolate spilled all over my coat because of the stupid lid. Today, the order taker didn't bother to telk us the eggs were being cooked. I waited so long and was almost late to work. Also the English muffin was sitting getting cokd while they waited on eggs. I would've just got my drink and free donut had I known it would take so long.

The place is crowded long queue and I am here for the ice cup for my wife. Have to go there 3 times to get an ice cup. If it wasn't for my wife I would not go there

Got my double toasted everything bagel made just perfectly with extra cream cheese. I love it when the service people actually listen to you! The lady who made was just wonderful too! Made my day.

Some guy named saurabh spoke so rude. I dont know why he spoke like this. He might be new here.but he should learn some manners.his way of speaking is so rude.and with that he didn’t made the order according to instructions and he was in so hurry.

Drive through is always very busy with long lines and the lobby is usually crowded. I find the food and service is always good here