Tim Hortons - Schmon Tower

The staff is bad. Since they are all untrained students from Brock.
The manager take no action on complaints from customers as well.

Great place but it would be a lot better if they put up notices saying they dont have a certain product, don't wanna wait 15 minutes in a line to be told "oh we dont have that"

As a student, it is important for me to know what I am paying for and which account I am being charged on, meal plan or flex dollars. Beginning at the start of the year, I was always confused which account my Tim Hortons purchase was being charged on. I have checked myBrockCard account and did not find answers to this issue as my usual purchase of just an ice cappuccino was charged alternating between flex and meal plan. I then asked for clarification from the Tim Hortons servers. I was very surprised to receive a different answer every single time I asked which account it was coming from and what dictates what account I will be charged on. Answers ranged, "It should be meal plan every time if you are first year. ", "Its flex unless you buy a meal", and my favourite "I don't know. ". I have grown to be extremely frustrated at the inconsistency and secrecy behind this matter especially because Tim Hortons is advertised to be included in meal plan along with Pita Pit and Pizza Pizza.