Tim Hortons

Extremely disappointed with their services. I know you guys have so much pressure but you have to work with responsibility.
Whenever I told them and say what I want they don’t follow my request.
You people need to serve your customer with manners doesn’t matter how much he or she spending.
And I don’t think some of them are trained and these people’s don’t know how to serve food to others.
Tim Horton needs to follow up what customer needs.

Disgusting Indian guy at 6.30 p.m on October 3rd told me in rude manner that I am not allowed to go to tables even to put my phone on charge, and buy smth in Hortons, and then back to phone after charging for few minutes to find my back to new home in 2 hours. I everyday eat in Hortons, won’t do, no hot chocolate, turkey bacon club, bacon english muffin, boston cream anymore, girls from A&W well more friendly.

All members are super fast I really like to by every day my French vanilla. Kunal always give good service thank you very much.

The location was busy during morning office hours but the staff tries to do their best and never got disappointed with their speedy service.

Great customer service. I live in Newmarket and come weekly to this location and their service is exemplary! If Tim Hortons expected quality of service for a franchise ownership had to be maintained like this store maintains theirs ALL the Newmarket locations would loose their franchise. Good work guys!

Terrible customer service staff are not friendly and are not consideret to crossing guards. Please have your team trained better to serve and be considered.

My review has nothing to do with the food or service! MY PROBLEM IS: WHY IS THIS LOCATION CLOSE ON SATURDAYS!
PLS EXPLAIN!

Read the review on Fatima, here is review on Timmies.

Clean, fast service, overworked but still making us on time employees.

Pass on being Canadian, employees are tired like every other (doing good at work tires us). They don't close and always listen even through all the personal reviews.

Thank you. My favorite real Timmies. Always being real, not perfect but who is. Best review I can write is you did it right.

It takes too long to get my order also I ordered everything bagels and the store does not have it
It was very bad experience

If you're here for the first time then you must try french vanilla? It tastes so good. In case you prefer less sugar then ask them to add an Expresso shot.

Fairly fast drive thru even though it was busy. Polite staff - hot drinks and donuts were delish

This simply the best location because of Fatima. Her customer service is just absolutely outstanding! She makes me feel soo happy every time I get to visit the store, always positive and friendly. Definitely the person you want to have in your company and have her as an example. Thank you Fatima for making my experience great every time I visit this location

It's a Timmies. This location is very busy during typical rush times. Closed on weekends.

They don't seem to experience any issues, they've never gotten my order wrong, so I'd say above average, for a reduced floor-space Timmies operation.

I visited Tim's in the morning and the line wasn't that long. Service was good and the staff were friendly.

Serves a purpose, prefer to walk to the Tim Hortons at Kipling. Lots of flys only bought tea/coffee not donuts.

They are always bussy, but manage to get everything done. Plus its surprisingly cleen and fresh

Fast service, the line can get long but the self checkout is always quick. Also have the mobile app pick up

I only wish it was open longer and on weekends. Other then that great location and great customer service.

I've been going here every weekday morning for three straight months, I usually get served by the same lady and she's very sweet but is hard of hearing or something. I have to correct what she types in or send back my simple order (tea+bagel) at least 2 of 5 times per week. Or like today, she literally overflowed my tea onto the counter and I had to ask her to dump some out and give me a fresh (not soaking wet) cup. Seriously? It's unfortunate because the location is so convenient, but it's just too annoying to deal with this early.