11 March 2023 17:17
The people are great, price wise though sometimes I'm a little overwhelmed but they have some cool deals on wednsdays which is great
13 February 2023 5:45
Friendly staff, great space, and selection. Variety of flower, pre-rolls, edibles, drinks, pills, 510s, and resins along with a small curated selection of classy paraphernalia/merch. Free membership with discounts.
17 May 2022 19:03
Fantastic downtown Hamilton cannabis store. Amazing staff and great selection of edibles and beverages.
15 May 2022 0:42
Nice store and friendly staff. They are the most expensive in the area though and don't offer price matching like many other dispensaries.
28 February 2021 9:19
I've been hesitant to try out legal stores but the staff at this Tokyo Smoke were great at finding the flower that I was looking for. My rep suggested Galiano by Broken Coast and this stuff is some of the best cannabis I've ever tried. Highly recommend going in and having their team explain some of these products to you
26 February 2021 17:30
A great one-stop-shop in the heart of downtown with lots of cannabis products to choose from, with extremely welcoming and knowledgable staff! Very chill vibes.
25 February 2021 20:39
Great new spot with high quality bud, the selection is great whether your an everyday user or just casual. Definitely recommend it!
25 February 2021 8:43
Came by Tokyo Smoke Hamilton and was amazed to see how beautiful it is! The staff were very friendly and knowledgeable. Great selection and definitely one of the top dispensaries I’ve visited. I’ll definitely be a repeat customer!
24 February 2021 15:51
The staff was very Knowledgable and helpful. Great selection of product and lots of different options. I like the look of the store very clean and had a cool vibe. I have found my new favourite spot to get all my Medicinals
22 February 2021 22:15
Too much going on. Bud tender called me "My Dude" way too many times. I'm sure he meant well but I'm 52 not 22. Even if I was 22 it would bother me. I'm nobody's dude, dude.
20 February 2021 4:42
I highly recommend this location. The atmosphere inside is definitely inviting and makes the whole experience worth it. Great selections and the staff are very knowledgable and always helpful. This is key when asking for suggestions. Check it out!
17 February 2021 19:00
I visited the store yesterday for the first time and was shocked to see the how much variety they had. The staff made me feel very welcome and didn’t rush me. I will definitely be returning here.
17 February 2021 17:38
Great shopping experience. Great deals every weekend when I come in there is something new on special. You have to check out there weekly deals.
15 February 2021 18:56
This shop is in my neighbourhood but today was my first time checking it out. I placed a large online order for pick up and quickly received texts confirming receipt, preparation and that the order was ready. I didn't have any discounts or promo codes. When I arrived at the store there were three staff members right at the front and no other customers in the store. The store appears to be clean and is well lit. The person helping me was wearing their mask incorrectly and it was falling under their nose. They kept adjusting it and pulling it back up. I provided my id and credit card and was handed my bag of items. I then ordered lunch at a local eatery and proceeded home. At this point I looked in my bag and found the 7 pack pre rolls appeared too small. I ripped open the box and discovered a single j. I immediately called and explained and was asked to return to the store. When I returned (remember, my lunch is getting cold at home) I asked if they would give me the ripped open pre roll I received in error, assuming they can't resell product with the government seal broken. First reaction was laughter. So I clarified that I wasn't making a joke. I was inconvenienced by their own mistake. Then they offered to sell it to me for like a buck or so less. I hadn't even brought my purse with me this trip and didn't feel like giving them more $ anyway so I left. I don't like the way they handled this customer service issue and there are lots of shops I can visit instead so I won't be back here. They paid rent for this location for years before actually opening up but won't last much longer if this is how they treat customers.
15 February 2021 18:52
Visited the james st n location today. Excellent staff. Good info. Gave swag in the bag.they just opened, go check them out.
14 February 2021 23:10
It's alright.really a hit or miss with staff!

The other night I Walked in.and was waiting to place my order only to have a customer walk in right behind me and get served right away.

I guess some of use are more aware than others.but the products are decent.
26 January 2021 17:47
Great store, very friendly and welcoming staff. Lots of variety of flower compared to others I've seen. They also have a great selection of smoking accessories. Would highly recommend checking this place out.
22 January 2021 22:48
Seems weird that same names are leaving multiple reviews below - store staff maybe or agencies that work for them? No idea, but I purchased some Lemon skunk here and it is an actual disgrace. Listen, the people that own these stores are great, but this flower is absolutely embarrassing. Dry and turns to dust in your fingers.
19 January 2021 15:37
The new covid protection plan at this location makes it easy for you to still get your stuff during this stressful time, the staff are knowledgeable and friendly. It's in a great location downtown Hamilton.
15 January 2021 5:46
The flower I got is very very dry. Almost like dust. Not impressed for the amount paid. I got Tokyo smoke and houndstooth.
13 January 2021 7:09
Tons of great products and friendly staff. The modern store design is awesome as well. It's the apple store of cannabis
08 January 2021 4:51
Clean Store, Beautiful setup. The company follows all covid protocols, I feel safe going in because they only let few people in at a time & everyone must wear a mask and sanitize. Great selections of products and accessories. Will be coming back!
05 January 2021 21:00
This is a great dispensary. If you're in the Hamilton area come and visit Tokyo Smoke. The store is very clean and well setup. All the staff were very friendly and knowledgeable. I smoke mostly flower and would recommend anything from Broken Coast. Their cannabis are very fresh and potent just beautiful buds. I also tried some Tokyo Smoke cannabis and I'm also impressed by their quality as well. Very smooth smoke with great potency. Next time I'm there I'm definitely going to try some of the edibles they have. Lots to choose from you won't be disappointed.

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