Toronto Public Health

Doing a horrible job of the vaccine passport. They want everyone to get their vaccines but then leave you hanging when you’re trying to get your QR code.

"an available agent will the be with you shortly"
I heard that line for about 142 times today and counting

This institute need serious attention They let you hang out to dry. Who can we contact on a higher level about the bad behavior, awful service of the staff and the general service here?

I put 0, because nobody pick up the phone.
I was waiting an 1 hour on the line.
Ant this is our Health department!: "Your call is important to us") What a shame!

It took more than an hour for them to pick up the phone call. The agent asked me to wait, but she was chatting with her colleagues and wasted client's time. Their behaviour is very unprofessional. It seems client's call is not important to them.
I am extremely not satisfied with their service!

Absolutely the worst, how could you even call it public health where you don't do any work for people! I called and asked for "public health" recommendation, the women who answered the phone was really rude, talk with no emotion, and she hang up the phone without saying anything.wow. Wonder how you guys can take tax payers money and do absolutely nothing all day/everyday!

How come the health board doesn't get the Scarborough Wal-Mart on Sheppard ave east to clean their bathrooms. The smell alone is over whelming just walking past the aisle down from the washrooms. Yet they are allowed to remain open.

Hey! Answer the phone. Been calling for three consecutive days! This is hilarious and unacceptable.

Wow. You sitting for over a week waiting for the covid test results and checking the website - no results. You can not continue work, school, day care. You calling Toronto Public Health. Expect to stay on hold for hours and than somebody will jump on you and hang up no providing any results! I hope Toronto Public Health is "recording the conversations", so they can listen to the "lovely" responses clients get.

I tried calling about the virus 19
And was on hold for three hours. I tried the next day was on hold for over three hours. How do they expect to help you
When they don’t even answer. This government is terrible. If wanted advice but can’t get through.
This is a major problem.
People who may have it want help but can’t get through as
No one answers the phone to give advice