Toronto Public Library - Brookbanks Branch

Usually I found library as an very quiet place to study. However, I am visiting here since months, I have never experienced a whole day, when I have got a chance to read silently. Always some disturbance going around. Someone listening too loud, that whole library can hear, children making noise. Some activities going in auditorium. People taking on phones louder. Staff should take appropriate actions against such things.

The librarians are so helpful to find the books you want, assist you in checking out if there is a problem and very friendly especially with children. I was thoroughly impressed and it made the difference for me to have an easy time with the individual interests of the kids. Thank-you to the librarians who maintain this location and their service at the counter.

This library is great but the hours of operation are just so bad! I want to go there more often but its only open for like 8 hours a day and the schedule is just so messy! Please fix the hours of operation:)

Very nice library. Very friendly people work there. Sarah was very quick to help me check my card, thank you. Clean organized place with many areas to sit and read. It's not open as often as other branches. It should be open every day. Thanks to Toronto for providing this great service. We live in a wonderful place, we need to realize that.

Small, cute little library. Staff was very helpful. Still helped us check out book even though we'd forgotten our card at home.

Always have a great experience at this long-time standing neighbourhood library! Glad it’s there! Long may you reign!

Dedicated staff, wide range of materials even inside the branch.

We live in different times now, but I have to share my family's experience with it.

This branch is close to our area and thanks to the welcoming staff and how the library rules are, we were blessed to feel at home by having access to the local library even before really settling in.

We were also fortunate to have come in the area in a time when the library staff made possible different sorts of events and activities for children. Thanks to them:

- my children found out about Snap Circuits game and fell in love with it (we had to buy one to play at home, which was the best decision ever)
- my children and I had fun being creative and using different materials
- we learnt about Aga Khan Museum and that's how we became excited to visit it (which we did, also thanks to The Toronto Library program and collaboration where we got free tickets.)
- we learnt about other museum and opportunities we could see or visit in Toronto AND in ways to be affordable for us
- we discovered books, authors and documentaries we never knew about but we could go through at the branch
- we could buy extremely cheap books we always dreamed of having in Romania (thank you for making our dreams come true)

and NOW pr NO MATTER WHAT we can, using the online services, just pick anything we want - online or offline - and study it at home.

By the way, we were surprised that at a local library the readers can CELEBRATE with the library on its Anniversary (with cake and all)!

Also, when you are welcomed by diverse staff who can be themselves, you feel safe. So you also made us feel safe. THANK YOU!

Thank you to all who make it happen and made it all happen for us! Congratulations for being great humans and offering great service!

Rude! Not allowing to use washroom.it’s not like it’s a favourite thing to do but when in need they don’t accommodate public. Only think themselves.

Staff very well-informed and very helpful. My mission accomplished in record time! Well lit, bright facility. Worthy of a visi

Very helpful. Very courteous. Really thankful for them to help me with a bag to save my newly printed documents.

This library is indeed your neighbourhood one. Not very big, have been redone in recent years. Know all staff there.

Been going to this location for the past 18 years or so. James and Jessica are very helpful.

Always there to help or advise on books or social activities throughout the City you can attend using your library card.

Whenever I needed a book I wanted and they haven't had in their inventory, they got me waitlisted and they hold it and call me to pick it up.

You have personalized and customized service, while at this medium, but professional branch. Am pleased with it.

Spacious neighborhood branch. Many desks with power strips; may need extension cords in some areas.