18 January 2024 4:24
I want to take this opportunity to thank Elva for her assistance; I dropped the ball at work and her efforts completely saved my butt. Very happy to have her as our rep, she is thoughtful, resourceful, considerate. And funny, too. Thanks again Elva!
10 December 2023 0:14
Lori at Bell Totally One went above and beyond to help our family during our move to Bell and the process of getting new cell phones. Her exceptional customer service made our transition seamless and stress-free.

Lori's extensive knowledge about Bell's services and offerings was impressive. She took the time to understand our needs and recommended the perfect cell phone plans that suited each family member. Her patience and willingness to answer all our questions ensured we felt confident and informed throughout the entire process.

Moreover, her efficiency in handling the conversion from Rogers and setting up our services made the experience hassle-free. Lori's friendly demeanor and dedication to customer satisfaction truly stood out.

Thanks to Lori's assistance, we now have reliable cell phone plans that cater to our requirements. We're grateful for her professionalism, expertise, and the warm welcome she extended to us as new customers. Lori is undoubtedly an asset to Bell Totally One, and we highly recommend her to anyone seeking exceptional service.

Thank you, Lori, for making our transition to Bell so pleasant and for going the extra mile to ensure we had a smooth experience. You've set a high standard for customer service!
17 May 2023 17:59
I am currently using Totally one for my personal and business line. Working with Teresa has been a pleasure, Teresa's communication skills are exemplary. She is always prompt in her responses and keeps me informed about any updates or changes relevant to my account. Her attentiveness, responsiveness, product knowledge, and dedication to customer satisfaction have made a significant impact on my experience as a customer. I sincerely appreciate her efforts and would highly recommend her to anyone seeking outstanding customer service. Thank you, Teresa, for your exemplary work and commitment to providing exceptional support!
10 May 2023 12:48
It is a pleasure to work with Teresa and her team for all our company mobile and cellular needs. Great savings and service!
13 April 2023 15:25
I highly recommend using Elva Yayros, she is an incredible rep that is always there to help and gets back to you very quickly with resolutions to any problem that may occur and recommendations to help with your current services.
27 April 2022 0:50
Lori Harvey was very professional to deal with. SHe assisted me and my 2 children with new phones under a shared family plan that helped us save money from our previous provider. I would highly recommend reaching out to her for any of your phone or internet needs.
26 April 2022 20:27
I have just recently just moved my provider to Bell. I had one of the best customer services I have ever had. Andrea was extremely helpful and took her time to explain everything to me. My new phone was at my door within a few days and I have had no issues since. Wonderful service from Andrea and great patients and understanding (when I was confused) 2 thumbs up!
26 April 2022 1:22
Can't rave enough about Totally One and Elva in particular. Always helpful - always incredibly pleasant - every interaction I have had with them for myself, my parents, staff at the office - they have gone above and beyond helping me! You will not find more knowledgeable or helpful people!
13 April 2022 6:24
My experience with Lori from totally one was amazing.answered all questions almost immediately, explained options thoroughly and still supports any questions regarding our cell phones and plan. Would 100% recommend.
12 April 2022 17:04
I Super recomend Lori, she is very professional, acknowledgeable and caring person! My family are very happy with her services, she found us a great deal, and Lori is always there to answer any question we had, all times! 5 ***** Lori ️
07 April 2022 7:38
Lori was amazing. I have been a Bell Mobility client for nearly 20 years and always felt like I was "just a number". Lori changed that. She was able to enhance my plan, while saving money. Who doesn't love that? Thank you Lori for being amazing at what you do and showing me that Bell cares.
02 April 2022 10:25
The organization I work for has been a customer of Totally One since 2015 and as long as I've been dealing with them it has been an amazing experience. Andreia and the rest of the team are prompt with responses, kind, friendly, and always helpful.
31 March 2022 0:42
I'm happy to have Totally One on my back. They have excellent customer service. They also have a very nice PDF price grid on the devices, so I know what devices I'm going to order with little or no cost.
26 March 2022 1:36
They are a pleasure to deal with, quick to respond, and always go the extra mile to help resolve our issues.
Thank you for the great service!
24 March 2022 14:37
I have nothing but fabulous things to say about Totally One communication, Inc, especially working closely with Lori Harvey. Lori was fabulous to transfer and set up all of my families phones during a particular busy time. She is kind, courteous and easy to get a hold of for questions. I recommend her services.
07 March 2022 6:12
Lori was a pleasure to work with. Very informative. Went above and beyond to get us setup.
04 March 2022 8:56
We have used Lori Harvey at Totally One as our Bell Representative for over a year and she has always been helpful, responsive and knowledgable with any questions we have had. I highly recommend reaching out to her for any of your Bell service needs!
02 March 2022 18:24
Lori did a great job helping us to select a business package that met our needs. She spent time finding a solution keeping the costs down where she could. I appreciate her hard work getting us up and running on short notice. Thanks Lori!
17 August 2021 12:45
Excellent Customer Service from Christina Rico - she is very well knowledged and friendly. No question was too small and she made me feel at ease when I called after I received the new phone to activate it. Very patient with me. You are the best Christina.

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