20 December 2023 20:02
MJ Rizkalla provided a service characterized by professionalism and assistance. His consistent updates throughout my recent service visit were highly appreciated. I commend his diligent work and professionalism.
19 December 2023 7:15
I had my car serviced in Toyota Town and I was very pleased with the service standard. MJ did a great job by explaining everything. Thank you.
26 November 2023 17:47
I feel like in family with the kind and friendly people. Actually it is very good environment.
15 November 2023 13:53
Terrible service department. Had a 9 o'clock appointment. Sat there and waited 20 minutes while everyone else got served ahead of me coming in after so i left. 3 times in a row I've had issues there. Not doing work requested. Not fixing things properly. Better off going to Canadian tire.
11 September 2023 17:33
I purchased my very first vehicle in Canada from Toyota Town with the immense support of my Product Advisor James Kesteloot. He explained each component in detail and took the time to provide all the necessary details on my interests.

Furthermore, Andre de Coning my financial advisor made it real even though I'm a newcomer to Canada.

The entire process took only 5 days and I totally hustle-free purchase thanks to those two gentlemen. I highly recommend and appreciate their services.
10 September 2023 10:41
I always recommend this place to anyone who looking for a good Service and maintenance and MJ Rizkalla was really helpful by giving a good advice. Thanks for the whole Team.
04 September 2023 3:28
MJ Rizkalla provided us a very honest and reliable work on performing our car Maintenance Schedule Service. I am also glad they have a shuttle service.
03 September 2023 18:07
Amazing Amazing people to deal with. Bought my car in 2021 and before relocating to Nova Scotia i’d taken it in for service when needed and the experience that I had everytime was amazing. They are really good people. I ran into a bit of a rust issue and it was addressed both promptly and professionally. Can’t say enough good things about them. Feels like a very welcoming family atmosphere. Thanks again Toyota Town for being amazing over the years.
30 August 2023 22:16
If you don’t want your oil drain plug over torqued and screw the oil pan, don’t service your car here, learnt it in a hard way
21 August 2023 0:27
Toyota Town has the best service of any auto dealership that I've ever seen! You are in and out quickly and the service is flawless! The cost is low. They clean the car every time too! I would never buy any other car than a Toyota in the future! This time around, I had MJ as my service advisor - the best!
23 February 2022 4:10
Had really bad experience. Once the car is out from dealer and sale is closed. They dont care much, no responsibility. Bought new corolla 2021 model from them, very next month rattling noise started from driver side window. When i informed them, it was told tat I need to open passenger window slightly down to eradicate the noise which makes no sense to me. Tried tat option, still same noise, again went back to them, foreman did test drive and heard ticking noise from driver window. He advised to drop off vehicle, evening they called and told tat regulator needs to be replaced. How come new vehicle regulator got faulty in 1 month? They are not sure wats real issue. Finally, they changed regulator. There was no noise for 1 month. Again, ticking noise pops out. Informed the same to service manager john. The response was to wait till GM comes back from vacation. This is totally unacceptable. I told why i should wait for him. Next email from service director was you are banned from this service facility. You can go to other service facility. Also, after first service i started getting noise from dash.so overall it was bad new purchase and service experience. Recently i contacted them regarding the same issue. The response from one of the sales rep was “dont bother us you spoke to GM i can’t do anything on this”. The worst thing is that they are not bothered to pick my calls. I paid 5000 down and upon that facing this ignorant behavior from management.
This is how they treat customers. According to them all noises from vehicle are normal and if we question them then they won’t entertain anymore. Really frustrating experience.
07 February 2022 1:57
December 18,2021 at around 1: 00pm my husband entered the dealership hoping to view a 2022 Highlander because we want to get one in the next two to three months. Also to find out the availability of the car, and was surprised to find out the receptionist only warmly greets people of her skin colour. I didn't think skin colour mattered anymore. The whole team there at Toyotatown from reception, sales and parts made my husband felt that he wasn't good enough to shop there. I guess being an asian working man is no longer welcome there. He was in disbelief people still get discriminated by the way they are dressed and their skin colour. He won't be going there again. We use to be customers there but not anymore.
05 January 2022 6:56
I had very bad experience with toyota town, i called for make appointment, they said come at 3 pm, when i went there they said u don’t have Apponitment, after that there was one sale person come to me, I thought he gonna help to buy a SUV, when i told him, i wanna buy highland hybrid, he said they don’t have. I was welling to buy, but he didn’t welling to sell. My appointment finished in 2 minutes. Wht i feel they don’t like brown peoples.
15 December 2021 19:54
Came for maintenance multiple times over the years for my Toyota and always had great service up until yesterday. Took my car in for what I thought was a recall (it wasn't from what I was told) but they didn't do anything other than turned my car on and said nope not that (airbag light on dashboard Cleary visible when I drive it meaning something is wrong) but wasn't on yesterday when they looked? I go after work to pick it up and no one can find my keys so I leave to come back today before work which again no one can find my keys. I finally get the keys turn it on and there's the airbag light clearly visible and not going away but had to rush to work as now I was going to be late. The people I dealt with yesterday over the phone and today were very nice but only a sorry? I had to pay for rides to and from the dealership both days and all I get is a sorry? And now I have to go elsewhere to find what is actually wrong with my car. I have always been happy with the service but not after that. I won't be going back. I'll find another dealership if I need anything Toyota specific
22 November 2021 23:26
My sales associates were Geordie & Janine. Together they gave me the best customer service experience I've received in years. This experience continued even after I didn't buy the car. I can tell they worked hard to get me the best deal. However my own lack of responsible credit score (bankruptcy) made it next to impossible for them. When the deal exceeded my budget. They refunded me my deposit and returned my trade in ownership. Completely hassle free. Which was a huge relief considering I wasted their time. I hope this review shows how much I appreciate their honesty. These two hosts helped me learn my options. Finding a dealership I can trust is very rare. I don't intend to shop anywhere else now. Thank you Toyota Town!
17 November 2021 11:24
My service provider (MJ) was top class. He provided me with both great service and took the time to educate me on proper maintenance. The appointment went very smoothly.
13 November 2021 23:22
Had a very bad experience trying to book my SUV for service. Tried to call them on Friday from 4: 20 for about 8 times and no one picks the call. Submitted my reques 3 times online for certain date thinking someone will get back as the website says and then I recieve an email for appointmnet on 5 November on Thurday. Nov 5 falls on FRiday. This is a drop off appointmnet and it take s a whole day. It is just a basic service. I work 5 days a week and will anyone like asking permision from work for servicing your car? I have to ask twice. One for drop off and other for pick up. Will it look good if employees (Toyota) to ask permission twice in a day just for a car service? If i have to wait for my car it is going to be 16 November. I'd rather take my car for servicing to other Toyota dealers rather than paying for my Cab and Losing my pay for couple of hours for the day.
This is a very bad experience Ive had in 4 Years with Toyota. Doesnt look good and not happy about it.
08 November 2021 9:22
Worst dealer EVER! 4 years ago when I leased my RAV4 nothing was ever ready or prepared on my appointment date/time. Numbers constantly changed in every reprint of the lease and now… trying to contact anyone there for my buyout is impossible! I’ve left numerous emails and voice messages over 3-4 days and no one has responded. They are quick to help when potentially getting a vehicle but that is where service ends!
31 October 2021 12:45
Really bad experience no dealership is asking to make an appointment for selling cars. When I went they told me we can't tell you anything u have to make an appointment and for the appointment I call them two times but nobody responded to my call with this attitude they not gonna earn new customers. Toyota north is doing wonderful job they respect the walk-in and also doing appointments too.
27 October 2021 17:29
This is our 3rd vehicle that my wife and I have purchased at Toyota Town from Brian Komar. Great service. Great guy. I've only ever had one problem with my Tacoma which was under warranty, and Brian had it sorted out in a half day, during Covid lockdown no less.
I would recommend Brian all day long.
Mike Johnston
26 October 2021 16:10
Not willing to let me know if a timing belt was serviced. Heffner Toyota in Kitchener is far better place where they care about customers.
10 October 2021 21:54
The service centre for ToyotaTown is excellent, great customer service, they are on time, & do the job quickly & efficiently. They also give complimentary car washes! Thank you!
21 September 2021 18:40
Jason as usual, steps up to the plate and resolves an issue caused by another service advisor. A simple snow tire installation for my Toyota went south as it was placed in limbo (not removed from dispatch). My wife also had our other vehicle (from another manufacturer) in for a front end alignment later that morning and I asked Jason how it was going. After the discussion I also asked how the snow tires were coming along on the first vehicle.
Jason quickly realized that the vehicle had not even been looked at and nothing had been done for almost 2 hours. He quickly took possession, completed the switchover in the computer system and then forgoing lunch, engaged his manager and technicians and had the team swapping the tires.
Without hesitation and without us asking Jason immediately made amends which both my wife and I were satisfied with.
Due to Jason’s swift action in getting the vehicle completed after his co workers mistake, I was able to make it to work on time.
Not only that, the second vehicle requiring the front end alignment was completed perfectly. The other non Toyota dealer said the alignment was fine and tried to sell me new tires. What a “crock of shit”!
Vehicle steers perfectly and steering wheel is straight!
Pretty amazing dealership as they can fix any make or model, doesn’t have to be a Toyota.
And lastly, what about the service advisor that made the initial mistake, well she apologized to both my wife and I. Thats a rarity in todays world.
Way to go Jason, always a pleasure to deal with you and I haven’t seen nothing you cant do or resolve.
You are definitely manager material!
03 September 2021 21:27
Very bad experience of oil changing last week. The service technician's work was good. But the cashier, a young lady is very cold and rude! She called my surname directly without any title, pushed me to pay before showing the receipt, and no any response when I said thanks after the payment. I'll never go to Toyota Town again as long as she is working there!
21 August 2021 19:02
Had a very bad experience. Had gone there to inquire about a camry, they said to wait for 10 minutes and a salesperson would be there with me.

Than after 5 minutes another person came without appointment and they were taken care by salesperson.

And after 15 minutes of wait, I was told that there were no salesperson available to handle my query today as it would be closing after 90 minutes.

Why would they make me wait and also take another customer who came after me.

They had called me after to book a appointment than i said the whole issue to them. They said “It happens as it was busy”. I again tried to tell them how unhappy i was they said that they already know and i am repeating.

Totally upset about this. Extremely bad customer service and
13 August 2021 5:18
I am Toyotatown customer since 2015 and always I have received perfect srvices. Recently I noticed they aren't doing as they used to be. I hope they change and become what they were in the past, especially in service department.
07 August 2021 3:28
Fantastic dealer.
Went in to see what they could offer that would compete with an offer recieved through my employer.
Dealt with Gwen who was exceptional, both from a personable perspective as well as a perfessional one.
To my surprise, and this speaks to their willingness to meet their customers needs and ensure all walk away happy, they were able to get within my employer offer.
Gwen and Stephanie worked very hard to ensure my wife and I got the best of the best treatment.
Sadly, and through no fault of their own, I had to walk away as my employer offer had the vehicle in hand where Toyota Town wouldnt have until end of month, which is reasonable in my opinion.
That being said, I walked away happy and felt I was treated well.
I'll certainly be back for all my service needs.
Thank you Gwen and Stephanie.
01 August 2021 4:50
MJ was really helpful and knowledgeable he made it easy and fast during the service check-in with accurate recommendations, price and time estimates, MJ kept me updated during my waiting period and my car was done on time, thank you again MJ. Will definitely want to see you for my next service.
27 July 2021 6:31
I called Toyota Town and got an appointment in three days. The waiting room is well arranged for 2 meter social distance. I have felt safe there. A service of oil change and break inspection took me 1 hour there. The price is still very reasonable, the best in the town. The reception people are very polite and warm as always. I fully recommended Toyota Town and will go there again for sure.
22 July 2021 14:42
Horrible company from top management to the bottom. Spend your money at Honda up the street, quality vehicles and customer service to match.
21 July 2021 6:04
MJ is such a great advisor. Everytime I booked for appointment he makes sure that he explained all the details, like some problem of my car that in need of attention. Thanks MJ.
10 July 2021 12:42
Jason was very friendly, welcoming and honest. He works in the service department. He explained that Toyota only recommends services that are required based on need, not mileage. For example, he had the cabin filter replaced because it was dirty.
01 July 2021 22:31
My appointment during covid lockdown was smooth and effortless. I was impressed with the distancing and masking precautions taken. My advisor MJ kindly called me when my car was ready far earlier than the scheduled pick-up time.
01 July 2021 13:22
Dealing with Ken was amazing.
No pressure, he did an excellent job of showing me the differences between buying a used or new RAV 4.
When it came time to pickup the SUV, he went through all of the features, and answered any questions I had.
24 June 2021 17:47
Terrible service, very unprofessional, car came out with more issues than it went in with.
Took the car in to have daytime running lights adjusted. They advised a new part was needed for extra cost and labour. After installation, the lights still did not work. Ever since they added and removed the part, we have had electrical issues with the car (driver can no longer use door panel switches for windows on any other doors, high beams only work if the lever is held the entire time).
Lied about how long it would take to service the car (said they needed the car the whole day, turns out they only needed it for about an hour).
When we tried to address the concerns with management, they were rude, talking over me when trying to speak, accepted no responsibility for the issues or the lies.

Avoid at all costs
11 June 2021 5:23
My wife and I purchased a 2020 Rav4 totally via Email from Brian Komar who I believe is the New Car Manager. Everything went well and now we are looking at a 2021 Highlander and will only deal with Brian. Good dealership and good service. Highly recommended.
28 May 2021 18:18
M. J helped us complete the appointment for warranty quickly and on time. Which is what we expect from Toyotatown service dept.j/rbaker
27 May 2021 0:37
I had a phone call saying they had lost one of our hub caps from Winter storage of our tires. Talked with the service manager John Rossini and he had empathy for the issue and rectified everything to our satisfaction! Toyota give this man a raise. Awesome service, thanks John:)
31 March 2021 11:28
Hi, I came in for an emergency services for my 2006 Toyota Sienna due to oil leakage underneath. And I was in a battle whether I should have the vehicle fixed or buy a new one. The adviser MJ provided me an excellent advice. He is very knowledgeable and professional. I am very satisfied with his services. I would like to take the opportunity to say thank you Toyotatown for having MJ as a advise. Great job, MJ! Keep on going. All the best to MJ and Toyotatown.
22 March 2021 16:15
Great car buying experience for me and family, would return here again.

I did 2 years later, came back and purchased a new car from same salesperson.

Keep it up
18 March 2021 4:25
Excellent service and feed back from the service advisor for the duration of the time the car was in the shop
I was offered a loaner car for the duration of the service.
09 March 2021 11:42
Needed to have work done on my car. Used the text service to book an appointment. Used the shuttle service home and for pick up. Everything was top notch!
05 March 2021 23:28
MJ treated me very well and was very accommodating as I needed more done to my car only finding out like an hour before my appointment. They listened and helped with everything needed. My car is in such great condition now I don’t think I’ll wanna go anywhere else very happy with the service provided and the overall friendliness. Very happy
28 February 2021 8:23
We were randomly assigned to Geordie Hock (Product Advisor) based on when we requested an appointment to test drive a Sienna. We were so glad we ended up with Geordie. He was prepared ahead of time for our arrival, concise and tailored our appointment based on what we shared and asked him upon arrival. We sincerely appreciated his approach as a sales rep- friendly, trusting, transparent, detailed and responsive. We absolutely recommend that you request him!
01 February 2021 21:51
One of the most amazing time that I visited Toyota dealer today
The service was amazing Mr Rizkalla was very helpful
Really appreciate
01 February 2021 11:30
I purchased my first Toyota ever from Geordie H.of Toyota Town and had a great experience! No hidden fees, everything was explained in great detail from the car to financing. Geordie is a very knowledgeable young man and an absolute pleasure to do business with, I recommend this dealership.
14 January 2021 19:55
Quick service, clear communication of what needs doing to maintain ones vehicle. Service minded, positive experiences only, so far.
10 January 2021 7:56
I don't really have any complaints about anything here, but I am dropping my rating to 1 star on principle as long as they have their no-cash policy in effect.
05 January 2021 21:01
I tried to buy my car out from its lease. I was told there was a 199.00 (+tax) "administration fee" outside of my lease agreement. On top of the "dealer fee" in the lease agreement. I was initially told part of the "dealer fee" in the lease agreement was paid to Toyota Finance. I confirmed with Toyota Finance that it is not. I was still told I HAD to pay the "admin fee" or Toyota Town would not complete the buy out, essentially holding my lease in duress. Eventually they agreed to wave this fee for me, but it's not part of the lease and they can't make it mandatory. Bogus fees. What a headache. Go somewhere else.
02 January 2021 4:04
Poor car sales people, outstanding magicians. Make hidden fees disappear and re-appear in a different form. Nice looking dealership glad the hidden fees are going somewhere useful. Small town Toyota dealers are a better place to go.
31 December 2020 8:25
Always great service at ToyotaTown. Mustafa was my advisor today. He was kind, attentive and helpful. Ferris was my advisor next visit. Always polite and helpful. Great communication.
06 December 2020 21:27
This dealership is incredible, We have used ToyotaTown for all our new vehicles, and service needs they never disappoint. Great Job ToyotaTown!
28 November 2020 2:52
Service is fine, however their phone systems are frankly broken. Reaching the initial operator works fine but as soon as you are redirected, if no one answers you will be bounced between an apparent "operator who will take a message" (Who never answers to take a message), and the same automated message. This will typically happen a couple times then someone will pick up and hang up on you.

Since response issues have been corrected.
28 November 2020 1:59
Mustafa worked with us to get replacement tires and although email communications were less than ideal he persisted to get us a good product and a good price.
10 November 2020 17:09
The customer service is great at Toyota Town. Mustafa, in the maintenance department is a really nice guy. I would recommend doing your car service at Toyota Town.
22 December 2018 4:38
I highly recommend Shawn Longworth if you are looking to buy a new vehicle. He was very personable, knowledgeable, and attentive with all aspects of various Toyota vehicles when I was deciding which would suit my family best. From the 1st test drive to signing the papers for my new car, he made the process smooth and hassle-free. I love my new Toyota and highly value Shawn's high standard of customer service. I was also impressed with Andre de Coning's professionalism and attention to detail in the Finance Department. All thumbs up for a terrific buying experience at Toyotatown.
01 December 2018 10:03
I went in the sales room to look at cars and potentially make a purchase, but the sales people were completely unprofessional. This drove to towards another dealer.
That was unacceptable.
01 December 2018 5:54
I was very impressed with the honesty and efficiency during the whole process. My 4 year old daughter was very happy about the snacks and colouring sheets, which makes a big difference in my ability to focus on the information. I was given many options and felt very good about the support in finding the right option for me, my budget and my family. I felt very well taken care of which I greatly appreciate when making this kind of investment. If you take care of me I am happy to be a loyal customer for life, so I am very excited to have my first Toyota, I have a feeling it won't be the last!
26 November 2018 10:59
Terrible and unethical dealership. They do not keep their word. THEY DO NOT CARE ABOUT CUSTOMERS! All they care about is profits! They will make excuses and attempt to sell you demo cars for a lot more than brand new cars. They told me I, the customer, had to pay for the kilometres that a manager had put on the demo. Complete crooks! Called other dealerships to enquire and this is extremely wrong. Once they realized they made a mistake on their quote, they will tell you “we are offering you the car below cost” which is completely false. They do not know what “above and beyond” means. They will waste your time and make excuses for it. Don’t get fooled by their awesome reviews. Do your research first and stick to your budget. They don’t care about your family needs, they will suck every drop of blood from you like vampires.
26 November 2018 2:50
I had a very poor experience with the service adviser lady on the phone while trying to book a recall fix for my car. Nothing but negatives in her reply, very poor attitude and customer service social skills. After saying they were too busy and she would have to order the part she said she would check. I just received the recall notice in the mail for a defective air bag but she said the recall had been out for 4 years already for my car. She knew nothing more about it though and said that she wasn't part of Toyota Canada she just works for the dealer there. She would give me Toyota's number and I could call them with any more questions I had. Hah! After all the negative replies with this person on the phone it has totally turned me off of this service department and dealer. I will certainly be going else where among the Toyota Canada network for my car care. Toyota Town, please hire and appoint phone service reps that can help your cause, not turn away customers with negatives and passing the blame back to the company. Very sad Toyota Town, you have earned this one star review.
20 November 2018 2:26
There is a reason why I choose Toyota town for vehicles and services. Courtesy, dependability, affordability, service with a smile, thus making me one satisfied, happy customer. I've had the opportunity to consult with Jason, Sean and Farish, these gentlemen are very professional, their knowledge advise communicated are appreciated and accepted. I'd referred Toyota town to anyone any day. Keep up the good work.
20 November 2018 0:42
I didn't have the best experience to start with Toyota Town as I waited longer than normal for an oil change, plus had an issue regarding some internal processes. With that being said the service manager I dealt with was very nice and apologetic about the experience. He was able to provide a very reasonable solution and was more than willing to assist. Unfortunately bad experiences happen sometimes, but the effort made to correct it was apprecited and accepted. I will give Toyota Town another chance in the future and I hope for a much better experience. Hopefully they can take a few notes and chalk this experience up as a learning experience.
19 November 2018 14:25
What an amazing experience and incredible service! We were in London for a hockey tournament and had to drive 6 hours back home on Sunday. Saturday morning our check engine light was flashing and track off light was on. We headed to ToyotaTown to get it scanned and were informed the coil was misfiring, however they were not sure if they would have time to fix it on that day as they were already overbooked! Meaning we would be without a vehicle for 3 days and would've had to extend our stay for an extra night so the 4Runner could be fixed on Monday. Only 3 hours after dropping it off, Jason called us to advise that rodents had ate through the wiring connected to 2 our cylinders and advised they still aren't sure that they would be able to finish the job by end of day. A few minutes before quitting time, Jason called to advise that the 4runner was fixed and ready for pick up! We are so impressed and incredible grateful for the amazing service we have received, we would recommend ToyotaTown any day! THANK YOU SO MUCH JASON
18 November 2018 16:19
I bought my Toyota there in 2016. I have been very displeased with the reception staff for service. And now they have misplaced my winter tires that I paid them to store. And are rude and condescending. I don't recommend them for service. Get your Toyota and service elsewhere.
17 November 2018 23:10
The service was great to a larger extent. However it indicated that the wipers had been checked but it couldn’t have been as the rubber on one was torn off. It should’ve been replaced. I had to do it later myself. However, it may not have been so visible it had not been used. The rest of the service was exceptional and a very pleasant place to visit. I highly recommend.
17 November 2018 11:21
Shawn Longworth facilitated this sale but the car really sold itself. I got the first chance at a newly traded RAV4 with extremely low kilometres and very gently treated. Given the youthful nature of this vehicle, it only made sense to follow-up the purchase with rustproofing, undercoating and an extended warranty; I can see 10 years in this car, easy!

The sales process was very straight-forward and Shawn answers all of the questions I asked. Together we worked out the purchase details. I feel very confident in this purchase and with my return to Toyotatown, in London.
14 November 2018 6:39
Re. Service Department Toyota Town, Wharncliffe Rd. London, On.
I was asked surreptitiously today by a prospective new Toyota car owner my impression of Toyota Town and in particular, its service department. I gave Toyota Town top marks and heartedly endorsed its service department. My experience just this morning when I was greeted by Senior Service Advisor, Jason De Flick, had further reinforced my positive impression. I was greeted promptly in a friendly manner and professional manner. The complete history of my vehicle was quickly displayed on the service monitor. Much to my amazement, the alignment of my Rav IV was actually evaluated as the vehicle entered the bay as a complementary service. Jason was then kind enough to actually carry my spent battery as he accompanied me to the Parts Counter for my core return rebates. The personnel there were also friendly and helpful. My snow tires were mounted free of charge, and the Toyota Savings Card savings are always appreciated.
So all in all, I feel very confident in giving a prospective Toyota owner my fullest endorsement in his decision to choose Toyota Town!
13 November 2018 17:19
As always making an appointment was easy, fitting in with my schedule.
Service was excellent and speedy, this time changing to winter tires.
I am certainly glad I chose Toyota and especially Toyotatown.
Albert Crombleholme
11 November 2018 14:06
Had a great experience at Toyota Town with Justin Maki, David High and Brian Komar. They made my first time leasing experience easy, relatable, and fun. Excellent customer service, broke down the language and finances into parts I could understand. Long-term customer now! First time Toyota and I love the ride. Thank you so much!
11 November 2018 13:27
I take my vehicle to Toyota Town whenever I am in London.they are fantastic.always pleasant, always on time, they know the product.a pleasure to deal with
07 November 2018 18:28
Be aware of this place. They do not stick to there deals. They make a ton of errors and come back to you with different and more expensive prices. The general manager only cares about the profit and not the client. So be careful when dealing with them.
29 October 2018 23:04
Fantastic, friendly and knowledgeable service. I know my restored 1985 Supra is in good hands when I take it to ToyotaTown London! See you again in the spring when I bring it back for it's oil change!
25 October 2018 18:25
Justin Maki at ToyotaTown helped us greatly in our search for a new car. He was friendly, knowledgeable, and welcoming. My wife and I brought our 3 children with us on our test drives (we had to make sure there was ample room in the back seat!) and he was very accommodating. I would deal with him again and again.
24 October 2018 12:19
I just bought a used 2014 Toyota Corolla from Baz Afara from Toyota-Town in London ON. I was very impressed with the sale representative. Baz asked what I was looking for and gave me some recommendations. Upon selecting a car and test driving it, I wasn't very happy with the way it drove. Baz had no problem finding me what I was looking for based on my experience driving the first car. He gave me the keys to the 2014 Toyota Corolla and it was the perfect fit for me! Everyone at Toyota-Town was extremely kind and helpful, when I told them this was a first car purchase for me they immediately knew to go over all the things I should know about when buying a car whether it was from Toyota or not. They gave me the information about my car and went through all the specs, this is what sold me on the car because I felt like I knew what I was buying. Nicole Levasseur was exceptional in providing me the know-alls with insurance and she took care of me. Thanks Toyota-Town for great service! *ps.the unlimited coffee offers were much appreciated:)
21 October 2018 18:00
The people from Toyota were very professional, helpful and kind. Tomasz Kisiel took his time to explain all the various options and was patient in answering all of our questions. It was his help that was very valuable to us. Vladimir explained all the possibilities about the car and his advice was invaluable.
17 October 2018 13:15
The staff at Toyota Town are great! Booking an appointment for test drive was easy and they had lots of inventory to browse through and see all the options available. Justin Maki answered all my questions about the leasing process and did a great job showing me the different vehicle features. Overall a good experience!
17 October 2018 3:10
This is my favorite place. The staff are very helpful especially auto parts department. I went to get some information about my sunroof so I could get the parts and she print off the diagram and looked until she founded thanks a lot Carly.
14 October 2018 20:22
I just purchased my new Toyota from Justin. He was amazing and did not stop until he found me my dream car. I would recommend Justin to anybody who is looking for a car. He made my experience easy and enjoyable. Thank you Justin!
Samira
05 October 2018 13:34
I was very satisfied with the initial reception received at Toyota.
Peter was helpful and made a recommendation that was appreciated.
The shuttle service was somewhat disorganized and resulted in the driver arriving for pick-up when I was not at home.
The issue appeared to be a lack of communication between drivers.
All worked out in the end.
The Silver detailing service was excellent.

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