08 December 2023 21:02
Sara was very clear, professional and friendly when I needed help with insuring a new vehicle. She explained how the next year would look like and how some things may change. She also made sure I was on the same page throughout our conversation. Thank you for your help Sara!
04 December 2023 0:06
We've held auto and property insurance policies with Tracey Pether since 2018. Their pricing is sharp and their customer service is always friendly, efficient, and very helpful — both on the phone and over email. We have been lucky not to have to file a claim (knock wood), but I trust we'd be in good hands if we ever did. Thank you, Tracey and team!
25 October 2023 14:40
Best Customer Service ever. The representative went thru all the details, well explained, patiently and very kindly. I recommend it.
10 October 2023 18:32
It's the first time that I get a tenants insurance because I'm new in Canada, now I understand how important is. Nikka Garcia is the best customer service representative, she was completely patient and kind with me because my English is bad but she did her best to understand me, I'm very grateful to her also with all the team, Sarah, Jessica and Lautaro, every day that I tried to speak with her, they answered with the same attention and actitud, incredible team
23 May 2023 6:32
The team at Tracey Pether Desjardins has been so incredibly helpful and friendly since I got my policy, and always available for when I have questions. I would highly recommend going with them for any insurance needs they can fulfill.
21 May 2023 11:38
I have been with State Farm and Desjardins for well over a decade and highly recommend for both home and auto insurance. Thanks so much for everything Tracey and Sarah!
28 April 2023 0:12
I have been a customer for this insurance firm since 2008. When I called them, I feel that they are trying to help me to find the best possible insurance for my needs, my interaction with them is not solely money transaction for them. They are trustworthy team. My car insurance and was with Lautaro and Jessica also helps me greatly for the life insurance and for my home insurance Great bunch.
11 April 2023 21:04
Been with them for several years now. Communication is always easy, fast, friendly and helpful with all of the staff I have encountered. Would definitely recommend them.
08 February 2023 16:27
This team is so simple and quick to work with. Such a pleasure every interaction. Thank you, I recommend you to all family and friends.
24 December 2022 4:33
Been doing business with Tracey and team for over a decade now! A decade:) and wouldn't trust anyone else. The team is awesome, knowledgeable - I can't tell you how much I have learnt and how much I have also saved over the years. They are custom and truly know their clients, so if you don't want to be just another "nos" - well the choice is clear and simple plus you learn alot.its a partnership for life. To the team thank you for being you forever grateful!
12 December 2022 6:18
Great and convenient service with very friendly and knowledgeable staffs. Yuxi Wang has been helping me out for the last 1.5-2 years and she was always very quick to response and very helpful.
05 December 2022 7:49
Excellent service and support in finding the best insurance plan for our family. Would highly reccomend!
04 December 2022 7:22
Today I must say that Sara went up and above for me.made it simple fast and a great experience!
24 November 2022 3:04
I have been with Tracey Pether Desjardins Insurance since 2015 and have had nothing short of a great experience with them. It is always a hassle-free experience and all the staff that work there are so kind and very helpful – even when my situation changed they were able to adapt my old insurance plan to my new situation very easily.

Will definitely recommend them!
06 November 2022 3:47
Yuxi has been very helpful with processing my auto insurance very quickly. The rate is also much better than a lot in the market currently.
01 November 2022 9:23
Highly recommend. I was looking for an insurance company for my new motorcycle. Spoke with Sara. She was friendly and patient as she answered all my questions.
I was so happy with the information and rate that Sara provided me that I switched my car and home insurance over to Desjardins also.
29 October 2022 1:19
Got email notice annually as to when insurance is dued. The customer service representatives are always very courteous and efficient in getting the payments done over the phone with credit card payments. Always a pleasure to talk with them regarding any concerns as they explain very clearly on any issues I had regarding my insurance policies. PAULINE L
26 October 2022 16:44
I am with Yuxi for a few years. Her service is fantastic - quick response, valuable advice and patience. These are much appreciated during my life changes. I would definitely recommend her!
26 October 2022 14:09
I used tenant insurance from Desjardins (Tracey Pether's group) for four years and it was a very smooth experience. They didn't push add-ons on me, always responded to my emails within a day, were very thorough in their job, and provided a great experience overall. Their rates were also quite competitive. I'd say one should always shop around for rates, but if you're getting similar rates, then I wouldn't hesitate going with this group.
26 October 2022 10:32
Emma Johnson is a prime example of good customer service, and a strong work ethic. Thank you for everything!
19 October 2022 5:36
Highly recommend these folks. Sara Bond did an excellent job navigating my way through finding the right insurance package that worked for me.
12 October 2022 22:18
I was referred to Corey at Desjardins Insurance when I relocated to Oshawa with my partner. Corey was extremely prompt, helpful and responsive even on his time off to provide me with a quote regarding a new insurance policy. My partner has been with this agency since 2013 and is very pleased with his experience. I would highly recommend Desjardins for any insurance needs! They are awesome.
11 October 2022 3:59
I have three vehicles insured with Tracey and I couldn't be happier!

Premiums are great, but the customer service is acceptional. Everyone is super friendly, knowledgeable, response, and super easy to get a hold of. I switched my partner over to her as well as an acquisition of his previous provider by another company resulted in a substantial dip in customer service.

So incredly happy to have found Tracey and wholeheartedly recommend her to anyone in the market for insurance
10 September 2022 21:04
Over the years I have always received amazing customer service from Tracey Pether Desjardins Insurance for all my home and auto insurance needs. After a recent accident I realized I had no idea just how incredible their kind and knowledgeable staff really are! I would have been lost with out them to help me navigate a very stressful time. Staff like Gina Zacher, who not only provided me with indispensable information but went above and beyond with unwavering support and compassion. Thank you so much for all your help! I highly recommend Tracey Pether Desjardins Insurance!

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