Trafalgar Medical Clinic

Olga Lemeshko is my family doctor for more than three years. She is very professional, LISTENS and answers to my questions and provides medical help and advice immediately. Dr. Lemeshko is very experienced and knowledgeable; I can definitely recommend her, she is brilliant. Thank you, Doctor.

Dr. Morris is extremely rude and dismissive. He quite literally called me crazy and dismissed my health concerns (because I also have mental health issues). I am young but he said that I have to live like this (this being constantly fatigued and in pain). He said sometimes life isn’t fair. Refuses to do anything. Absolutely useless doctor and frankly could have some tact. If I wasn’t in a stable place mentally, speaking to me like that could easily have sent me over the edge. He’s going to be the end of someone one day.

Incompetence seems to rule this clinic. Poor communication between doctors and reception and between patients and reception. This leads to stress for the poor patient who is stuck in the middle. They seem to feel that patients are booking a restaurant reservation rather than calling fir help. The patient us then made to feel that this lack of communication is his/her fault. Useless people. Will not return.

My family physician was Dr. Hooper she has recently left trafalgar but she was a real gem. I have never met a more kind, understanding and empathetic doctor. I have never had a bad experience with front reception, the clinical staff is so kind and the nursing staff is very friendly. I appreciate having an urgent care clinic to avoid unnecessary ER visits and seeing a family physician who has access to my chart. Every urgent care physician has been kind and helpful.

Overall I'm so grateful to have had Dr. Hooper as my family physician.

Worst receptionist ever, extremely rude and impatient! Can't even give a star if there is "no star option".

My family Dr. Was Dr. Hooper I have never met a more friendly, understanding and compassionate physician. I haven't had an issue with reception staff, clinical staff is very kind and same with nursing staff.

The clinic is great, but the phone lines are always busy. How can a clinic that’s this large not have a provision to put clients on hold?

Just terrible service. I need to get the aviation medical exam scheduled, so called the number, then I was on hold for 25mins, got finally connected, but they told me to hold for a moment, waited another 15 mins, no response. They are the only aviation medical exam clinic in Oakville, now I choose to go to missisauga instead.

I've never had a bad experience with Trafalgar medical clinic, sometimes they are busy but I feel like that's normal for any medical office. The ladies I speak to at reception are always really nice and accommodating.

Very quick in and out. We never have to wait long and results get sent to concerning doctors very quickly. Thank you very much.

Dr Inkster has been my family dr since I was BORN. Literally. First person to hold me 28 years ago. My whole family and kids go to him. He gets to know what you’re asking about, understands your needs and makes conscious, whole minded decisions and informed decisions for his patients. Even when I have thought the worst and didn’t believe him he ended up being right. I trust him on so many levels and I will hate the day he retires. (But honestly I’ll probably retire before him lol) Very dedicated Doctor. My star rating is for HIM and the NURSES, ADMINS AND BUSINESS OFFICE STAFF. There also have been other great Doctors after hours or covering Doctors I’ve had great experiences with.

However,

I put one less star because it wouldn’t be fair if I didn’t mention this. Dr Morris is a nice guy. Have had good experiences with him before, but last week, he opened his examination room and expressed VERY loudly, things we were discussing while people were walking past, I asked him to close the door but he ignored it and continued, these things that made me seem horrible. When I left people were starring at me. I feel nervous to return, confidentiality violated, and he told ME to never come back to him after MISUNDERSTANDING something I inquired. I will never go back to HIM! And I recommend not going to him unless it’s less than chronic illness or pain. My Star rating for HIM is 2, because he was easy to talk to on a personal level. My entire family (who trusted him for many years) will never go to him again for the sole reason he violated my confidentiality so publicly and negatively. I’m not a vindictive person and I usually give benefit of the doubt to everyone. However, this is not something I take lightly as I am in healthcare myself. I expect more from a seasoned professional with a PhD.

Very rude receptionists. I do t appreciate the attitude they give my wife when asking for blood work forms. I dont see the big issue.they give the forms which is great but the attitude and rudeness. Were looking for a new family doctor because of this! What a shame. If you're having a bad day dont take it out on the patients!

Receptionist is terrible. “They aren’t a walk in clinic” is all the response you’ll get. They don’t care about patients and receptionist clearly hates her job.

Phone wait time is way to long just to try to get an appointment I have been waiting for 17 minutes so far.

Shocked! Helped a senior who had fallen face first in the medical centre parking lot. Took him into this doctor's office and asked for some help as he was bleeding quite a bit from his nose. They refused to assist because he wasn't a patient, citing potential for liability. I was in disbelief. I guess if you aren't getting paid you are no longer a doctor. Sad that such is the only motivation to help someone in need. And, as the other posts have suggested, the people working there are RUDE. They figure everyone needs them. They have yet to figure out that it is actually the other way around. Without clients they would all be out of a job.

This clinic continues to be a very frustrating place to receive health care services. I bring my in-laws here and were constantly faced with challenges.

Starting with the phones automated system, long wait times and horrible attitudes of those who answer the phones.

When you are greeted you receive the same treatment. There are signs saying that in case of an emergency all Drs.have openings to accomidate patients.this isn't true as drs.are never available and you are told to go to the hospital even for the most none emergency issues. Trust me, the only reason I'm bringing them here is because there is a problem.it's not my choice of social atmosphere!

One new dr.has been on sick leave for over a year and even though she is new to the clinic you are unable to change Drs. This is not her fault.sick is sick but when you have been seeing one dr for decades and now are faced with having to change to a new dr.as your old one has retired.in a situation where you don't have a permanent dr. The politics are ridiculous. I guess the only option for those who can't wait to have this dr.return is to find another clinic.this makes no sense!

The challenge is that when you have seniors that have been coming to the same clinic for years and have deteriorated health issues you can't just pickup and leave. Very frustrating!