Travel Discounters

This is the second trip we have taken with Platinum Holidays, the planning, activities and accommodations are top notch. The South Africa Safari/Victoria Falls/ Capetown add-on was exceptional. I was amazed by how close we got to the animals on the safari - no need for binoculars! Our guides were born in the bush and had a wealth of knowledge. We saw more animals than I expected, lions, cheetah, leopard, white rhino, magnificent elephants, antelope, kudu, impala, wild African cat, giraffe, cape Buffalo, zebra and others, and totally new species of birds and plant life I didn’t know existed. We had exceptional service at Shiduli, very nice facility, sweet and helpful staff, wonderful food! Victoria Falls was incredible, and Capetown was a very educational. We are now fans of South African wine, the Pinotage was our favorite. I highly recommend this trip - great value for the money, exceptional scenery, people, history, birds, fauna, animals and people!

I would recommend this company to anyone. We just got back from an 18 day African tour, starting in Egypt and ending in Capetown, with a safari in between. The transfers were seamless, the hotels were well appointed. Any questions I had before the trip were answered promptly. We would book with this company again in a heartbeat. Kudos to you Travel Discounters.

My beginning flights were cancelled due to weather. Junior answered my phone call within 4 rings and totally reassured me to follow through with my new flights. (I’m an inexperienced, 59yr old, female traveller) Junior has been 110+% wonderful through my whole adventure. (I tried not to bug him too much, so that when I did call, he’d know I needed help. And, he Totally came through) Every connection and ‘met by a rep’ situation was perfectly accurate; just as he promised.
This was truly a trip of a lifetime for me and I am already recommending Travel Discounters (and Junior) to everyone I talk to. Thank you so very much.

2 weeks in Kenya & Nairobi. The places we stayed at were gorgeous & help was given to us every step of the way, from checking us in at the airports to being picked up from the airport & driven to our destination to side trips. Everything was planned out for us so we had nothing to worry about, it was all taken care of.

I was on your Oct. 7 to Oct. 23,2022 Greece/Egypt tour. I just wanted to say how very pleased I was at the accommodations, the guides, the travel arrangements, and the professionalism of all the people involved in making the trip so enjoyable.

Our Egyptian tour guide (Tut) was the best of any I have ever experienced. He was extremely knowledgeable about Egyptian history and a wonderful guide down the Nile and through all the

Temples. He was very professional and helpful to all of us, as were his assistants, Kareem and Mimi. All three of them were available 24/7 and extremely helpful at all times. They made our trip so much more enjoyable and fun!

I certainly hope they continue to work for Travel Discounters because they are a tremendous asset!

My only complaint was our room accommodations on Santorini. The room was small and shower/bathroom inadequate. I would not recommend The Aegean Plaza!

The rest of the accommodations were outstanding and the trip was superb!

Thank you, and a special thanks to Tut, Kareem and Mimi.

We travelled as a family of four! Two adults and two children. Everything ran smoothly as our adventure was well organized in our first trip to South Africa. They planned out wonderful hotels to accommodate us during our stay. I highly recommend this company to friends and family and those who are looking for a fun and safe trip. Overall, I definitely got the value for my money and will continue to use Travel Discounters in the future!

We are on a trip by Travel Discounters and they have been the worst tour company we have ever used. They first were dishonest in planning our trip. We only booked with them because they told us their tours were ten people or less. We had up to 36 at one point (before they split us after complaining) but still had 18. Then they mismanaged our transportation and left us at a ferry dock in the dark with no way to get to the Greek Islands we had paid for. They should have booked us a flight but booked the ferry for us, knowing it often doesn’t run this time of year. When the ferry was cancelled we were stuck with no way to even get back to the hotel. I called our representative and he told me it wasn’t their problem and that he hoped we had travel insurance. Fortunately we have been all over the world and are seasoned travelers. We were left to book our own flights to Santorini, two nights extra hotel, all at our cost. They refused to help us. We did manage, on our own, to get our trip back on track but I would tell anyone to NEVER use this company.

Travel Discounters and "Junior" really took care of us.we recently took a family trip to Machu Pichu and Galapagos, along with other Peru and Ecuador stops.awesome sights, experiences, and trip! Had been waiting two years since the COVID shutdowns and we had to switch our trip from the Egypt/Israel/Jordan package on relatively short notice - Travel Discounters flexed and made it happen! Very smooth connections and excellent tour guides at all tour sites!

We are totally satisfied and completely happy with Mo from Travel Discounters. He was professional and knowledgeable about all things Greece and Egypt. Mo explained everything very clearly and thoroughly. His helpful tips and suggestions went above and beyond our expectations. We had a ton of questions before booking and Mo answered all of them with patience and compassion. We know our trip will be extraordinary. Thank you Mo! We will book with Travel Discounters again because of you!

They always had people where they needed to be to pick you up, drop you off and get you where you needed to go. We never felt in any danger or that we were abandoned, we always knew where we needed to be. The staff and representatives that interacted with us were friendly and knowledgeable. On that level they did great. Where we had our problem is we were always felt like 2nd or 3rd class travelers. The other couples alway got waited on first (by the company), they always got better airplane seats (sometimes they got first class tickets that they didn't ask or pay for, and we the put in the last row on the plane on the same flight). The other couples always were always seated 15 to 20 rows ahead of us. We were sat away from the other members of the group at restaurants, etc. When we were split up at different hotels, the other couples always got better rooms and locations. My wife has bad knees and we always got the room as far away from the lobby as they could get us with the most stairs (most hotels had no elevators). It got to be kind of a running joke towards the end of the vacation. The provided meals were mostly not good. The wait staff could be rude and would give us plastic glasses and other couples would get fancy glass glasses. The wait staff would argue with us about getting ice in our glasses and give other couples ice without asking. They had extras (drink packages, extra tours, etc.) that other couple had that were not offered to us and negatively affected our vacation by not having them (we even tried buying them there and indicated it would be too much paperwork to add it then). Some of these extras were given to other couples free and we couldn't even buy them. Medicines were scarce as well as medical care. We could add a lot more, but this aspect was very disappointing for us and detracted from our vacation.