U-Haul Neighborhood Dealer

The worst location I ever been in the guy in there is lazy doesn't help and not friendly at all and the worst customer service ever and this story is a sketchy
And dirty

Really sketchy little backroom store that doubles as a low end computer repair/recycling store. Trucks were covered/buried in snow with the expectation you have to clean them off or dig them out yourself. Wiper blades were broken and unusable on the vehicle; unsafe to drive. Cancelled the truck.

Do not go here!

I got my right equipment i reserve for. The customer service was excellent no issue.

Great customer service. I ll used your service again anytime when moving.

U Haul is horrible. They called to confirm our rental two days before the move, only to confirm that the truck we wanted was not available. "upgraded" us to a bigger truck, at our expense. We had to haggle to get the price down (what company does that!?).
Told that instead of us being able to drop it off at another location (like we asked) we had to drive it back to the location for drop off, completely inconveniencing us.
We then arranged a new pickup, and in the confirmation, the pickup time was change from 9am to 11am!? !
I hate using U Haul and the language I'd like to use is too strong for this review.

Ordered a 27 ft truck said it was available and could be picked up at commerce court. Only smaller one was available, necessitating extra trips. Managed to negotiate not having to pay for milage

Not happy with this thief go rent from another dealer make sure you clearly understand this person is very dishonest