12 January 2024 12:35
Extremely helpful and kind employees, helped fix my phone screen and change providers. Answered all of my questions and saved me money along the way! Overall great experience, thanks!
03 October 2023 18:49
Great service, fast, efficient and the right price.
Edit: 1 year later still my go to place for phone repairs. Excellent service and extremely friendly staff
02 October 2023 19:31
Cleaned charger port that I wasn't able to clean myself. Wasn't charged. Would be glad to give them my business if phone were more seriously broken.
27 September 2023 23:40
No charge to clear debris from my charging port - friendly staff, good atmosphere. Likely to come back and buy my next cellphone there.
30 August 2023 12:30
Great service! You can trust that they won’t charge you for something you don’t actually need. They are really just there to help you!
09 August 2023 6:03
The team at the Danforth location is amazing. They are kind, efficient, knowledgeable, and honest. I am very impressed with the level of customer service here, and although I hope I don’t break any more electronics, realistically I will be a returning customer! Thank you.
26 February 2023 11:53
Brought in my new phone after discovering a dead pixel, and they confirmed it was under warranty and had a new screen on it in a couple of hours. Hassle-free and fast.
12 February 2023 1:51
Each time I come here I have the best customer service experience. Extremely helpful and friendly staff with quick turn around times and extensive knowledge.
02 February 2023 5:39
Yup, I broke my iPad screen and they quickly and professionally replaced it at a price I was totally pleased with. Lovely young folks running a vital service. Thanks!
26 January 2023 2:14
Brought in 2 switch lites (limited editions) with dead batteries. Dudes working there are legit and super nice. Fixed them both up quickly and for a fare price. Thanks again! Highly recommended:)
14 January 2023 20:09
Took granddaughters iPad in to get screen cleaned. I did not know how to remove cover. They were great and super friendly.iPad screen cleaned and no charge. A customer also assisted in removal of cover. Daughter has used them before for her phone and also had great service. Recommend highly
13 January 2023 18:36
Friendly service & knowledgeable staff. They fixed my charging port within minutes & had solutions to my other iPhones issues.
08 January 2023 10:09
I went in here with my son because we thought we might be able to find a replacement part for a kids toy. We were helped by a very nice guy who took the time to find a piece that was just the right size. We were grateful for his kindness and he made my son's day.
02 January 2023 15:41
I took a phone there that hadn't been charging for weeks, and had been very difficult to charge for months prior to that. The friendly fellow working here took the phone in the back for two minutes, and came out with it fixed. And he did it for free! I highly recommend this place.
20 December 2022 0:00
Got my pixel 6 screen repaired here. Only took a couple hours. Great service and friendly staff - Evan was great!
18 December 2022 21:03
Well, once again ubreakifix has come to my rescue! I cannot recommend them highly enough.they are fantastic. I use the 704 Danforth location, Toronto. Total professional, friendly service. Thank you UBREAKIFIX!
06 December 2022 10:12
Absolutely fantastic repair shop. The staff are very friendly and knowledgeable. I went in to have my Samsung S20 FE screen repaired. Not only did the screen get expertly repaired, the battery was replaced and the phone actually came back working better than when I had left it earlier in the day. Kyle, the staff who serviced my phone, told me that the repairs would take 3 hours or less and true to his word I was able to pick up the phone less than 3 hours later. 10/10 would recommend this location of uBreakiFix!
21 November 2022 11:39
Super friendly and fast service. I got a few quotes for my broken screen from numerous places (even Pacific Mall) and uBreakiFix was the most affordable option. On top of that, the repairs are backed with a warranty so that gave me some peace of mind. Phone is still going strong. Only positive things to say about this place!
16 November 2022 22:30
Very pleased with the honesty and good advice given to me by David.
My Google Pixel 4a 5G phone was having issues with phone calls dropping out. I had already replaced the Sim card so was prepared to leave the phone for repair.
David suggested a factory reset and if that failed contact Google directly.
So far the factory reset has cured the issue.
Thanks for not trying to upsell me.
13 October 2022 11:58
Brought an 8 year old PS4 with a broken HD port to them to fix and they had my PS4 looking brand new and running in 2 days excellent service and would highly recommend
11 October 2022 20:20
I dropped my iphone in water. It was working except for the sound buttons and screen lock button. They took the time to explain what could be wrong and suggested a free diagnostic. I did that and they called 2 hrs later to say they dried the area and connections around those buttons, it’s working fine and there would be no charge as was part of the diagnostic. I highly recommend this place!
21 September 2022 12:45
Cleaned out the lint from deep, deep, inside my phone's charge port.for free! Great service, kind staff.
28 August 2022 11:47
My experience with uBreakiFix Danforth location was amazing. My son's phone's display was not working. They perform a diagnostic on the phone and informed me of all the issues they found (water damage, screen damage. As part of their diagnostic efforts the screen came back to life. They gave me the option of either replacing the screen or staying with the current screen for now. No pressure and no charge for the diagnostic work. I am very impressed and will definitely come back in the future if I need their help.
25 August 2022 5:17
Great service from Kyle at uBreakiFix last week.

I brought a 1yr old wireless speaker to Best Buy (and 2 other independent shops) to have the charging port replaced.

I was told by a rep at Best Buy customer service that it could not be fixed. They could not locate the warranty so the only solution they offered was to purchase a new one at full price. Or send it to the manufacturer (myself) and I would hear back from them in 6 to 8 weeks as to whether they could repair it or not. The other 2 shops said it was unrepairable.

A neighbour mentioned that she had very good dealings with Kyle. I brought it in - he said "no problem". The speaker was ready to go and as good as new 3 days later.

I highly recommend uBreakiFix for their fine customer service, knowledge and ability. And, that they do care that another piece of electronics does not end up in a landfill somewhere.

Thanks Kyle. I will definitely be back!
11 August 2022 14:01
My phone wasn't working and I thought I would have to pay at least $100. I walk in David took my phone, spent 5 minutes and cleaned it, gave it back to me and I am writing this on said phone. Thanks David Omlas
21 January 2022 16:48
Fixed my broken iPad screen in less than three hours- maybe a little on the expensive side but absolutely worth it. Quick and efficient!
15 January 2022 23:06
I was extremely impressed with the service I received. The repair was done much faster than I expected. David was friendly, professional and he exceeded my expectations.
05 January 2022 17:22
Had an Absolutely fantastic button job and cleaning done by Kyle on my elite 2 controller. It looks fantastic. I can't recommend a better or easier shop to deal with.
03 January 2022 8:56
Great service. My cell phone screen was replaced and my phone was available for pickup within hours. Staff are personable and friendly. The service agent removed the screen protector from my phone to ensure the screen really needed replacing, asking me to use the phone to see if it worked without it before recommending repair. The screen was replaced and I am a very pleased customer.
28 December 2021 21:38
Met with Todd and had a great experience. They had me in same day, and I dropped my phone off to have it ready for a few hours later. Friendly conversation, thorough explanation and prompt interactions made this visit pleasant. Will definitely use again if I need to!
21 December 2021 16:26
Highly recommend this place. Fixed my phone for free in minutes. Helpful, friendly, professional. Get your phone fixed here.
14 December 2021 4:49
The best experience, panic with phone loss and Kyle (I believe his name is) was the most perseverant, professional, he saved me a lot of personal hardship with family and he went over and above. Highly recommended he took the time
13 December 2021 5:00
Very quick service - I’ve used them twice to fix different iPhone broken screens and phones have been functioning great.
08 December 2021 2:01
I am happy someone recommended me this place to fix my Iphone, they ordered the broken part and had it ready within 2 hours. Thank you!
30 November 2021 1:45
They charge alot and it really sucks that their parts cost so much but overall the business is run by pros and I would go back. Just don't really like that Samsung parts cost so much. Even with the discoint. It cost me a lot.
29 November 2021 8:03
Knowledgeable with great customer service. They helped me with my iPhone X screen replacement and were able to fix True Tone. I'll be returning if I need any further repairs done.
21 November 2021 17:16
Had a problem with power. Even though they didn't normally service that type of phone, the rep had a look and quickly fixed the problem.
07 November 2021 10:34
Really nice staff and good communication and efficiency with fix of my broken IPhone screen. I would say this place is expensive - paid $240 to get my screen fixed which is almost as much as apple costs. Would overall recommend though!
07 November 2021 3:22
After having to go through a nightmare from another tech repair shop an Apple authorized dealer recommended YouBreakiFix on Danforth. The people there were fast professional and my phone is back to working like a charm again. Thanks guys!
05 November 2021 1:11
I went there to fix my iPhone 11 screen, they were professional and did good work. I had a very bad experience somewhere els, and this location is great, the guys are respectful and professional. Recommended.
25 October 2021 20:08
Above and beyond the work and professionalism, these guys are honourable to their word. Count on any promise they make. They commit to it. Special thanks to David.
04 October 2021 19:40
Excellent and thoughtful service. I appreciated that all of my options in terms of repair were laid out clearly and there were no surprises. Service was fast and the team was welcoming and skilled. I will be back!
01 October 2021 3:03
Quoted a 2-hour turnaround time to replace battery in my iPhone 8. Problem in installing battery led to a delay, so David gave me 50% off price. Would definitely go back if I need phone service. Fast, professional and caring for customer.
18 September 2021 9:45
The company was great. They had my phone fixed within 3 hours after another company told me that it was not repairable. They stand by there product and give a 1 year warranty on the parts that they replace. I would go back there for any tech issues I have.
30 April 2021 1:14
Fabulous! I paid big dollars to fix my phone. Once with the place the phone company told me to send it and then again another repair shop on the Danforth. Ubreakifix FINALLY fixed it. When I asked how much I owe them, at first he said nothing. Then he found out it was $29 for labour, zero for parts. I really wish I had gone there first.
17 April 2021 21:08
Had a great experience here. Needed a screen replaced and it was fixed right away. Friendly service.
12 April 2021 15:58
Great service both over the phone and in person. They discovered I had a loose connection to the battery and didn't charge me. Staff were very knowledgeable and courteous.
07 April 2021 23:51
It took a week to get my Pixel 4a back from a 2 hour repair.

When I mailed in my device they didn't inform me that they needed a password or factory reset beforehand. Once they fixed the phone they demanded my password or that the repair wouldn't be covered under warranty (I agreed to a price with warranty). They then thought that they could fix this by factory resetting the phone, however this doesn't work because of theft protection, so it still requires a password for them to run their "test suite" (so that was an unnecessary reinstall for me).

So I had to argue back and forth with them that they would be giving me a warrant or not charging for the repair. They stretched this on for a couple of days so the "2h" repair took a week.

So I ended up waiting a week on the repair and needed to argue with the agent just to get what I was promised because the company was to incompetent to know how to test the phone that they are an official repair person for.

Edit: To make it even worse they started spamming me after the repair which I'm pretty sure it illegal under the Canadian anti-spam act.
05 April 2021 17:15
I called to replace the broken screen for my phone. They offered me by phone appointment and checked the stock before booking. My phone was repaired after 3 hours with very good condition. I would say thank to their commited service. (NGOC LE)
18 June 2019 6:14
My phone battery was dying. I dropped in without an appointment and Vishal did a great job of accomodating my problem during the day and fixing it much earlier than the scheduled completion time! Thanks Vishal! I suggest people to make appointments though!
15 June 2019 16:41
1 week and a half to order a screen, they don’t call me to say it’s in like they said they would, they gave me an appointment at 10 on a Saturday and they are not even open. This is really not worthy of the sole provider of an insurance company.
06 June 2019 12:55
I called a day before to ask for a quote for fixing a ps4 disc drive, the lady said I would have to bring it in for diagnostics before giving me a quote. So I asked for the worst case scenario where the entire drive would be replaced. Still she said it was hard to say and that I had to bring it in. Fair response. I trusted them because they had a 4.9 review at the time. I bring my ps4 in the next day, and I speak to a lady (maybe same person?) at the front desk. I said there were problems with the disc drive and if they could do the free diagnostics. She said they'd have to replace the entire thing and they didnt have any in stock. I asked if they needed to replace the entire thing, or if they could just diagnose the problem piece (s). She said labour costs would be too much to find the specific problem. So I asked how much for replacement of entire disc drive, and she quoted $200. Why couldn't she have just told me that on the phone? I'm bringing my ps4 to another place in northyork for a disc drive replacement for $90. Two stars because the lady was friendly and welcomed me. I guess their services for phones are top-notch, hence the great reviews. But over-quoted me and wasted my time.
02 June 2019 18:49
I dropped my gaming machine off her to get fixed after the sound from my new MSI B450 Tomahawks audio wasn't working. Before I dropped it off i tried everything, like downloading drivers and checking the front panel connectors but nothing worked. I was at a loss, so I brought it too UbreakIfix to see if they could fix it. I took it in on wednesday and they said they would look at it and see what was wrong on friday. On friday I called and they said they needed more time because they had to do screen repairs first. I was angry but understood. They called four days later and said that they needed another 3 DAYS! It is now the third day and if they don't fix it I don't think anybody should go here. Please avoid this store at all costs if you want something done on time and right.
27 May 2019 8:21
I highly recommend UbreakIfix pape & Dandorth location. I brought in my cell phone that completely died. Samantha was able to get my phone started and extract all my pictures and videos that I thought would have been lost. She has impeccable customer skills and took the time to explain everything to me from start to finish. I'm not a tech savy person.but she sure is and is very knowlegeable.
Thank you for all your help!
10 May 2019 16:08
Very professional, kind and trustworthy. I had a terrible experience at a place downtown so I was worried about going to get phone repairs again but this was seamless!
10 May 2019 2:29
Amazing warranty experience! They facilitated the claim for a cracked screen through my service provider diligently. Vishal was incredibly thorough and provided a most enjoyable experience. Turn-around time was less than 2 hours!
28 April 2019 2:12
Nice shop, nice people. Had my phone screen replaced there. The servise is authorized by Samsung so they use original parts. Between two authorized services I was suggested by Samsung, the price here is better. Repair was done in time, all good, also comes with 90 days warranty. Recommended)
24 April 2019 4:21
I broke my phone on the subway the other day. I thought my phone was out of commission. As a father of two young children I need to have my phone. I heard about ubreakifix from another store that couldn’t fix it. I went there and they were great. Vishal was able to fix it in five minutes! Absolutely outstanding. Very helpful and friendly. If you need anything fixed go to this place and ask for Vishal! Thanks again Vishal!
20 April 2019 10:34
Friendly helpful staff, fast service and responsible prices. I will be coming back for any repairs needed in the futire.
08 April 2019 0:21
Walked in after work to fix a Pixel 2 XL broken screen. Vishal was helpful and was able to get it repaired in less than an hour. Great service.
30 March 2019 12:00
Brought in my Samsung 7 for a cracked screen repair, and had a great experience with Vishal. He repaired my screen in less than two hours, and provided a couple additional services at a discounted price. Will definitely be back!
29 March 2019 0:33
Friendly staff, but if you have a rare model, they might not be able to fix it. I brought it my ASUS Transformer 3 Pro in for a repair but after diagnosis they were unable to fix it because they can't order the parts for the device. Their protocol also only doesn't allow you to bring in your own parts even if you have it.

Another thing that bothered me is that I specifically requested to be very careful with the device since the back casing is very easily scratched based on my experience with this model. Despite my request, two distinct scratches appeared on the back casing and I know for sure it was not there before the repair because I checked on the spot.

Thank you for your response. Speaking to customer service will not magically fix the scratches added unless you are planning to pay for my repair
25 March 2019 5:25
UBREAKIFIX is the best. Vishal was able to help me solve my issue with my charging port of my pixel 2 phone. Originally I thought it was broken but Vishal realized when I brought it in that it needed a special cleaning inside the port. His honesty and willing to help others saved me $112.00. I am one happy customer. Thank you Vishal!
09 March 2019 2:29
While nobody wants to need their cracked screen repaired, if you do, this is the best experience one could hope for. Extremely grateful for this place's skillful, professional repair skills and the friendly, welcoming and reassuring staff: I was helped by Vishal, who was realistic and informative about time estimates but also very proactive in communicating.

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