Under Armour Factory House

The customer service from Emma was fantastic - super friendly, professional and helpful! Thank you.

I was in a few days ago and bought these amazing tank tops that Grace recommended because she said she wears them a lot and were great. So far I’ve worn them a few times and they’ve fit really well and I really liked them. Shout out to Grace who recommended them.

Great store, great prices and even better staff. Big shout out to Mitchell who was super helpful. Really went above and beyond. Great job.

Always have the sizes I'm looking for, the store always has sales. The staff is very friendly and helpful.

Nice big store. Gets extremely busy on weekends. They have a lot of stock. All seasons. Lots of shoes. They have best pricing on UA items.

Some great deals but without a change room open, one of the only locations of stores I visited that day at the Tanger outlet mall without open change rooms, I decided to drop all of my items and exit the store.
Don't quite understand why the change rooms would not be open when the store seemed jammed.disappointing really.

Supposedly one of the store managers name Anthony i think that’s the name, tall gentleman.helped me and my hubby just before lockdown and he is very rude about my return questions, wouldn’t accept anything back.very disappointed, not coming bak!

Always find somethig I like. Its a bit pricy for me but when they have sales they are usually awesome.

The girl named Nadia was terrible. She is supposedly a manager or supervisor but does not act like one! Wanted some information of how I could make returns if we're going into lockdown and she was so rude and was not helpful at all. I understand this is a stressful time for everyone but wow. I feel sorry for the employees who work under her on a daily basis.

WAY TOO many people at Cookstown Outlet Mall! Covid-19 central.
I feel bad for the employees in the store and at that mall. Shame on you for allowing all those people in one indoor space.

Amazing store and sales of 40% on pretty much everything in the store.the mall had additional 20% off to selected stores coupon, so needless to say, we had a great shopping spree.can't wait to do it again

Great discounts and lots of Variety to choose from. Due to Covid-19 restrictions and safety measures little Long wait though.

I bought 3 youth winter hats for my grandchildren and the cashier charged me for 4, which I realized after I got to Barrie.
I had to travel and go back for a credit and I went to the same cashier. The lady did not have the courtesy to apologize for her error. In fact she was rather rude.
Prior to going back I called the store and spoke to Alex who was apologetic and asked me to come back for a credit. Staff on the floor in women’s were very helpful.

This place can be a bit of a zoo at times but overall there are great deals, they honour coupons even on sale items, and the staff is generally very friendly and helpful

Their quality is excellent. They do make some very good athletic and sporty wear. Store is well laid out.