Professional, friendly, and respectful…they managed to deliver the best possible customer experience to us. Beautiful, quality doors + great installation. Thank you, Patrick, Michael, Matt and Katherine. I might got their names wrong but they are the right people to reach out when getting new garage doors.
Catherine (who answers calls) was very friendly and helpful in booking our appt to replace our garage door springs. Patrick (technician) was prompt, very friendly and very efficient in getting the job done. He even went above and beyond to troubleshoot my in-laws garage opener issue at no cost. Price was very competitive with other quotes I received. Great experience, would highly recommend this company!
Super friendly, no-nonsense and exceptional response time. Saw that the garage door needed repair (broken spring). Called same afternoon and was quoted a price that matched actual service. No hidden fees or charges. Extremely appreciated the transparency of communication and updates on scheduling. Thank you all for a great experience.
Michael installed our new Liftmaster garage door opener and helped us program the remotes. I am really impressed how neat and tidy the installation is. I will gladly recommend this company to my neighbours and relatives.
Recently, my decades old garage door gave up. I need a new door. I requested several estimates, and finally chosen Upper Canada Garage Doors. The estimator, Patrick Bahen, impressed me as a knowledgeable contractor. He arrived promptly and sized up the job efficiently. My old garage door was an antique, no new doors are in that size now. However, he assured me that with some modifications, a new replacement is doable. His price came in as very reasonable comparing with other estimates. The installer, Michael Champ, was a young and energetic fellow. He took out the old door and installed the new one all by himself. He was also very friendly, showed me the door now working properly. What impressed me was all the people I have contacted, including the office lady, are all very efficient and friendly. Replied my inquiries promptly; arrived on time and finished the job as promised. I would highly recommend Upper Canada Garage Doors to anyone who needs to replace or repair garage doors.
My garage door, that was installed by UCGD last July, was making some disturbing noises. I called for service on a Friday and they sent a serviceman on Monday. He made some adjustments to the door and all was corrected. Happy to use them again.
I can't say enough about the AMAZING customer service and work. These people went above and beyond. Patrick was sooo helpful and made reasonable recommendations for a new garage door opener. Very quick and reliable. Michael and his partner were incredibly efficient and helpful. Catherine made everything transition smoothly. I wish I could rate them a 10 instead of 5. You definitely will not be disappointed with this Company. Cheers to you all!
Very Professional, Friendly and Great Quality workmanship. Excellent customer service. These people went above and beyond to help us get what we needed. The installers were Courteous and Friendly, we could not have chosen a better Company.
Courteous, timely and knowledgeable. Very happy with the service call to fox my jack shaft 8500W. It kept bouncing off the floor. These guys are great!
Standout service from Patrick and team. Our garage door springs had snapped and they were at our house in less than a couple hours. Also were less expensive than other options we looked at. Definitely recommend.
Upper Canada did an amazing job with our garage doors and was helpful and knowledgable throughout the entire process. From choosing the right doors down to the day of install, everything was smoother than I could possibly expect considering the complexity and age of my garage and existing hardware.
The technician, Mike, was courteous, thorough with the install, and was very helpful in explaining the equipment.
My garage door torsion bar sheared off at the end bearing. Called Catherine who was very pleasant and she sent a professional quote right away. Accepted the quote which was reasonable. Talking to Catherine told her I needed the job done that day and she informed me that all of the crews were booked but she would get one of the salesman who also does repairs to come by. Patrick showed promptly when promised and proceeded to expertly complete the repairs. Very friendly and informative. Found out he has 30+ years in the business not a regular salesman. Lubed both my doors and was able to pay via web. I have to say I was impressed with whole process.
Excellent service! Patrick was easy to get a hold of, able to come within a day, reasonably priced, arrived right on time, finished the job quickly and was super knowledgeable. I highly recommend!
A very professional installation job by Craig. He worked hard and quickly and answered any questions we had. The door was installed right on schedule as promised. We love the door and are very happy and would not hesitate to recommend them.
I found the Upper Canada Garage Doors Ltd.to be honest, courteous, professional, and pleasant to talk to. They do the work with care and do not hesitate to recommend them for any garage door jobs
The spring broke on my garage door, Upper Canada Doors was able to do a same day fix for an extremely reasonable price. My entire experience from the showroom staff that I visited to the installer can be called nothing less than amazing. These people are very friendly, very knowlageable and sincerely car about the quality of their work! I would not hesistate to recommend them!
My garage door compression spring broke and I called Upper Canada Garage Door to get it serviced. They came the same day, were very friendly to deal with and fixed it at a great price. I will definitely use them again.
Very good experience. Office help was very polite and professional and the installer worked very long hours to get it done and did a great job. New door looks great. Highly recommend.
Upper Canada did a great job the doors look great, only issue I had was I had to go around and tighten some of the brackets. They were not tightened and actually one was missing. All I’m all good job and very nice people to work with.