11 January 2024 5:52
I always enjoy my experience going to Urban Dental! Nikki has been my hygienist for a number of years now and she really shows genuine care at every appointment. The receptionists are always super friendly and wonderful as well:) Thank you for the amazing service over the years!
03 November 2023 3:38
I've been coming here for years. Reception is always very pleasant and Nikki (the hygienist) always does an amazing job! I highly recommend coming here.
20 October 2023 0:58
Dr. Rao is extremely thorough and informative. He explains each step clearly, so there are no surprises. He's also very calming and trustworthy. Everyone in the office, including Joru, Valerie, Diana, and Diane, is courteous, friendly, and professional. They took the time to get to know me and my family, which was especially important as a new patient. Liliana is courteous, extremely personable, friendly, helpful, and very caring. They deserve a 5-star rating!
10 June 2023 11:31
Very impressed with this clinic. Very professional to take care of my emergency case as a new patient.
05 June 2023 12:03
Excellent service and very friendly staff who take care of your dental needs. The dental offices are ultra modern and very clean.
21 May 2023 12:30
I have been looking for a new dentist for a few years that has a Hygenist i can go to every 4 months for cleanings that is gentle…I finally found it! I don’t care that I have to drive from Toronto to Urban Dental… it’s so worth it! Thank you!
13 March 2023 0:26
Just finished with a visit at Urban dental and it was such a great experience. This is coming from a person who has a bit of a phobia when entering a dental facility. From the friendly ladies at the front to the amazing hygienist Diana, it was such a pleasant experience. Diana is amazing at what she does and made me feel completely comfortable when I usually have every muscle tensed while in the chair. She truly has the best 'chair-side' manners I have ever gone through at a dentist. Chatting with her throughout the appt, She is such a wonderful person and I can't say enough good things about my experience. While I didn't get to meet the 'regular' dentist (was on vacation), the dentist that was covering was equally as nice and answered all my questions. Thanks Diana and Urban dental for making what I thought was going to be stressful afternoon into the such a positive experience and one that will keep me coming back to you guys.
13 February 2023 14:54
First time at urban dental, the staff is super friendly and very helpful. I would definitely recommend them:)
03 December 2022 12:20
Good service but they surprised me twice with the bill amount after the service was done. If they can provide a clear quote before the service considering insurance then it will help patients to plan better. I had an insurance but did not know how much i will end up paying. I did get an approximate quote ended up paying close to $225 out of packet. I might not return to this clinic next time!
23 October 2022 23:51
My husband and I needed a new dentist so a friend of ours recommended urbqn dental. We were so happy, the hygienist was through and kind and the dentist was equally thorough. The reception staff was absolutely amazing and accommodating specially Val. Thank you urban dental
09 October 2022 21:37
All the staff are so friendly and professional a pleasure to deal with I have always found the dental work to be of the highest standard never been disappointed with the work I have had done I would highly recommended them to anyone looking for a dentist Great work and nice people
01 October 2022 11:23
I was a loyal patient because of Dr. Sagu who passed away a few years ago. Dr. Sagu and the staff treated me like family and that is why I return. The dental hygienist Niki is amazing and having someone like Valerie who is in accounting and on the front desk is what keeps me coming back. The new dentist is excellent and the restorative hygienist is fantastic too. The best and latest equipment here and the staff are top notch! As a teacher I would rate this office an A+
30 September 2022 14:38
I went for a tooth extraction and I was so worried cause the tooth was like 70% broken and missing, so pulling it it's not gonna be easy or painless, but Dr. Shevket was very good, it only took a few minutes, I didn't feel anything and now I am recovering easily thank God, I would definitely continue as a patient since this was my first time there.
29 August 2022 23:01
It was my first visit to Urban Dental. I chose this location because of its proximity to my house and the fact that I can walk to it if I choose to. If you are using a car, the parking is free and plentiful. The front reception desk staff are friendly, courteous and efficient. My cleaning with Niki was thorough and she put me at ease by explaining everything she was doing at every step of the procedure. Dr. Rao was matter-of-fact and was quick to establish a course of action for my dental needs. I appreciate his candor and his professionalism. I will definitely be going back!
06 July 2022 14:37
I switched from my old dentist because I felt like I was getting ripped off (got charged for 4 units of scaling for 40 minutes of cleaning because they considered preliminary paperwork processing as scaling). Not only is urban dental fair, but they’re service is top notch. Tracey, the hygienist, was very friendly and provided great cleaning service. I typically experience lots of pain because my gums are sensitive and I have some recession, but Tracey did a splendid job; the best cleaning session I had by far. Liliana at the front desk is very welcoming and offered me a free whitening kit at the end of my session. Overall I would highly recommended Urban Dental for anyone looking for 5 star service and priced fairly.
08 January 2022 17:01
I had my check up and cleaning done by Tracy. Superb experience. I have been a regular patient of Urban Dental so it's like in the family.we're stuck
06 December 2021 6:42
Very good clinic. They follow procedure properly. Very strict about COVID protocols which I loved it. And facilities are well maintained with up to date medical equipments. Maintaining Hygiene on a high level. Looking forward doing rest of my treatments there.
19 November 2021 19:40
I have been coming here since they opened and even though Dr. Saggu is not with us anymore (RIP) the rest of the original staff and new are awesome.

Would not even think of ever changing.
05 November 2021 11:59
This is my regular dental clinic, I wouldn't go anywhere else as the service, quality and friendly staff from front desk to Doctors is second to none. They are like family to me having also served my mom. Even after moving away from the Mississauga area I have kept them as my dental and hygienist clinic. Just awesome, high tech facilities inside.
21 October 2021 22:18
I just had my wisdom teeth extracted by Dr. G. Shevket. He is an amazing Dr! Very attentive and kind. I was nervous going into the surgery but not only did he reassure me but he was also understanding and patient.
20 September 2021 5:30
The facility was very professional and cautious with how they handled hygiene. Every room was isolated with barriers and the staff was attentive!
17 September 2021 17:38
2021 Update: just got all 4 of my wisdom teeth extracted with Dr. Shevket. He did an amazing job, made me feel comfortable and completed a complicated extraction effortlessly. Urban Dental always provides the best service!

I've been going here for years and I am always pleased with the service. Very friendly staff and newest technology. Love how I can watch something while getting a cleaning.
14 September 2021 5:05
Hands down the best dental clinic I've been to in Canada! The dentists and other staff are so friendly and accommodating. 10/10 recommend
13 September 2021 1:01
My first trip to Urban Dental clinic was to get an second opinion for my 8 year old daughter. I was very pleased with the diagnosis and recommendations. It was a very positive experience. The staff are so friendly, welcoming and super nice. Most important of all they are so quick to act on. Dr. Verma was just amazing and one of the finest dentist I have ever met.
I have decided to consider them as my primary dental service provider and I would highly recommend them to anybody with any hesitations.
10 September 2021 13:56
I have been going here for years. They are so kind and friendly and the quality of service is outstanding. Highly recommend!
09 September 2021 23:33
Where do I start from haha I am a new patient at urban dental today was my very first visit and I was greeted by a very friendly and welcoming receptionist she brought me in and took my temperate and followed all the covid protocols with a smile on her face she was very joyful and professional lady than she introduced me to an angel there haha my hygienist Diana I hope I spelled her name right hhaha she is a beautiful soul she is so friendly so welcoming she explains everything in detail she makes u feel comfortable she is a super star of the clinic haha I feel so blessed that I met her haha had amazing conversations with her and she was so very professional and always smiling and doing her level best to make u feel comfortable 10 out of 10 for Diana she did an amazing job with cleaning! After my treatment from her I was Introduce to doctor Anand rao he’s an amazing doctor he was very friendly very welcoming and very professional he took his time to explain me what was going on with my teeth and all he made sure if I had any questions or concerns hr answers them all before I leave he showed what was going on inside my mouth on a big screen tv it was an excellent feature that I came across to that I have never experienced anywhere before! This clinic is very unique everything in this clinic is so advanced in technology and all its a beautiful clinic and it has some beautiful souls working inside excellent customer service and excellent customer satisfaction! Everyone goes above and beyond to make u feel special and heard! I will definitely recommend this clinic to everyone! I will definitely bring my entire family to you guys too now haha wish I found you guys earlier haha but rather late than never haha so yes guys please go visit them trust me once u go there once u will only want to come back to them overall 10 out 10 for the staff and for the clinic it self!
09 September 2021 19:33
Receptionists are amazing and hygienists are very thorough. The Doctor is a very pleasant gentleman. I recommend this place.
03 September 2021 9:28
Very clean, modern office; screens in every room to watch Netflix; staff is incredible, friendly, knowledgeable, great environment.
30 August 2021 4:01
After a long absence from the dentists office, I finally made an appointment with Urban Dental. They could not have been more accommodating, friendly and professional. Courteous staff, friendly dentists and convenient location. 5 Stars!
22 August 2021 4:24
During Covid lockdowns and even in phase 3, urban dental has maintained an absolute clean, professional and safe environment for patients like myself to always feel comfortable coming in for regular appointments. The dental office is very spacious with a lot of social distancing measures in place. The staff is absolutely amazing and that is why I’ve been coming here for almost 15 years!
20 August 2021 13:23
Excellent service and friendly staff. Ive been going there for over 10 years and always walked out feeling great about my experience. Missing Dr. Sagguu however he left behind a great legacy and wonderful stuff.
20 August 2021 0:48
Absolutely the best Dental anywhere! I have been coming here for years, my family too! Every experience is exceptional! Everyone is so friendly, great health teaching with every appointment. Excellent Covid protocols observed prior to an appointment, during and after! Thank you Lillian and Nikki and the rest of the staff! Very thankful for excellent service!
12 August 2021 11:33
Highly recommend this clinic! Best customer service and professional dental service, very hygienic environment that would make you feel safe and comfortable especially during the pandemic!
24 July 2021 15:31
Staff and management and Dr N Verma we’re very professional and courteous service was provided on time and very professionally I am very happy and satisfied
21 July 2021 2:12
Visiting Urban Dental after all these months apart has been such a satisfying experience. The health and safety measures and precautions that were in place exceeded what I had imagined. The very friendly inviting staff Val and Mary were a pleasure to deal with. It was like visiting family whom you haven’t seen in a while. On top of that I left feeling like a million bucks. I’m always grateful for the service provided from UD. Thank you sincerely.
19 July 2021 18:41
Excellent service right from booking until leaving. Extremely impressed with all of the proper protocols and measures they took to ensure a safe and hydronic environment. Friendly customer service the whole way through also, thank you all!
16 July 2021 22:13
Been going to Urban Dental for years and now bring my whole family. The staff is super friendly, professional and very well organized. We always leave feeling well taken care of!
04 July 2021 0:43
My family and i have been patients of UDC from the beginning. The staff and Drs are absolutely the best. They take care of you and make you feel welcome. The atmosphere is very relaxing despite it being a dental office. We have dealt with Valerie Nicky and Liliana from day 1 - they are absolutely amazing. Can’t recommend UDC enough - always a positive experience. Thank you to all the staff
23 June 2021 0:08
We go to Urban Dental Center since 2012 and never have they disappointed us. Everyone out there is just amazing at what they do.
Highly recommend this place.
01 June 2021 11:15
Hello had great experience from the front desk staff to the hygienist explained to me the procedure in a layman term made me feel comfortable all around great people and service p.s all my family visit them thank you
11 May 2021 19:15
Along with having the appointment on time, the staff was very friendly and professional during the appointment.
24 April 2021 11:27
Great experience. This is my first year with Urban dental clinic but atmosphere very friendly and welcoming. I am very comfortable and relaxed.
15 April 2021 10:14
The staff is so polite and welcoming, especially the front desk. They value your time and are highly professional at their work.
14 April 2021 16:09
Amazing service! Everyone is so friendly and it really shows they truly care about their patients. I love teyana! (Hope im spelling her name right) and the ladies at front desk are angels. So glad I found this place.
03 April 2021 10:39
The staff at Urban Dental is very well trained, professional and kind. The quality of service in high. They also have a strict covid protocol in place which is quite reassuring. Thank you.
06 January 2021 1:29
Very well organized and controlled check-in procedure with text measaging, screening at the door, etc. Staff is very courteous and helpful. So grateful they're open to clean and check the state and overall health of my teeth. They are an absolute essential service for sure!
16 December 2020 1:56
Please relay the great help provided by your receptionist sorry I forgot her name she was very polite, curtis and understanding.
15 December 2020 20:25
Excellent care, friendly and knowledgeable staff, and efficient service. Netflix is available to watch during the appointment. Very clean office and care areas. Staff are constantly cleaning and sanitizing and show a high regard for infection control.
06 December 2020 13:21
Received a warm welcome from Liliana and her colleagues. Sign up was quick and efficient. Great experience will definitely recommend this place.
25 November 2020 19:59
Always a positive experience!
Safety and health professionals in these unusual times. They are meticulous and the whole experience was as easy as they could make it. And Niki is always the best at what she does.
Thank you!
21 November 2020 11:22
A warm welcome and processing with all the safety measures by Lillian and great communication skills with my insurance company for setteling down my treatment costs.very nice and comfort atmosphere to be in.keep it up!
21 November 2020 2:25
Great people! Great service! I love Nikki but honestly, everyone is fantastic! Thank you for taking such good care
19 November 2020 22:10
Had my first appointment there today and I can't adequately express how great the experience was in words! Very welcoming and comforting throughout, very descriptive of everything going on, and having Netflix to watch during my cleaning was a big bonus! Very clean facility as well and they are definitely taking every covid precaution.will definitely recommend:)
13 November 2020 1:38
The staff and dentists were extraordinary. Service was fast and professional. The office was impeccable. They communicated thoroughly throughout. I am only giving 5 stars because the system does not permit more.
07 November 2020 15:50
I recently had an experience at this office. The front desk staff are very friendly. The dental staff are very professional and informative. I highly recommend it!
07 November 2020 13:47
Friendly staff. They are taking good precautions and sanitary measures in this covid season. I got my wisdom tooth extracted here, and Dr. Rao clearly explained what he was doing and helped reduce my anxiety/nervousness.
05 October 2020 19:34
Very glad that the Dental Office is now open and that I was able to get an appointment during the Pandemic. The staff is very friendly, fast, efficient & very professional! The safety protocols are very high tech and advanced. I was very impressed by the level of advanced technology used with the new safety protocols! This is the BEST dental office in the GTA. Keep up the excellent work!

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