I had a fantastic experience at urban optical. The staff was incredibly knowledgeable and helped me find the perfect pair of glasses.they had a wide selection of frames to choose from ad the optometrist was thorough in the eye exam. The service was fast and I received my glasses within a week. The quality is outstanding I couldn’t be happier with my purchase. I highly recommend urban optical for their professionalism and excellent customer service
Very good service came to get my eye exam and glasses and I am very happy with both the services provided my friend told me about them and I couldn’t be happier only had to pay a small amount out of pocket because they accommodated almost entire price in my coverage.will highly recommend
Amazing service by the doctor and the staff working there the girl showed me exactly what I was looking for im very happy with the service and the glasses I purchased
Me and my wife both came here to get an eye exam and get new glasses, sunpreet was very helpful and she knew exactly what we were looking for. Will tell all my family and friends because im very happy and will definitely be coming back next time i need glasses
Had a frame on hold was offered a particular price. When I returned the price offered was different. Explained the situation, owner was contacted and the price I was offered initially was being honored, however only if I would pay tax on prescription glasses. As per several other companies I shopped at tax cannot be charged on prescription glasses as it is a medical device. Very frustrating experience. The whole explaining process was also a headache. However since they were trying to tax me on a medical device I decided not to proceed with them.
Came to get my glasses repaired but was extremely happy with the service provided, and bought myself a new pair of glasses would give them 10 stars if I could found my new go to place for optical needs
Got my prescription glasses and quality service best place to come get your glasses loved the customer service provided by the lady working there highly recommend them to everyone looking to get some nice glasses
I recently visited the eyeshop to get prescription glasses, and I had a wonderful experience. Ms. Lakhvir was incredibly helpful and provided me with valuable suggestions throughout the process. Her expertise and customer service made my visit enjoyable and stress-free. I highly recommend this eyeshop, thanks to Ms. Lakhvir's assistance.
Quick service here in less than 30 minutes we were out with our order. Got an amazing prescription glass with totally unexpected discount. The front desk employee too was very helpful and welcoming. Collection is aptly sized. Good place to get ur glasses
I have ordered my prescription glasses here.lakhvir is very friendly and helped me to chose which type of coating is good for my lifestyle. They also have better prices compared to most of the stores. Definitely suggest to visit the place if you are looking reasonable prices.
Very good customer service and all my expectations were met, and they went above and beyond in their assistance from the moment I walked into the store, to the moment I purchased glasses.
I went to urban optical the other day to buy gucci glasses for my prescription and i came across “Sun” who approached me in a friendly way and was trying to understand my need. She showed me the exact options that met my needs! I was so glad i got what i wanted. Amazing Quality and impeccable service!