28 November 2023 2:11
Brought our vac hose in not knowing if it was repairable. I was out in 5 min, hose repaired and crisis averted. The guys were great!
Prompt, courteous, friendly and professional.
Local businesses deserve our support.
27 November 2023 14:52
Edit to original review - New review: 4 stars = I have to say that Duncan has restored my faith in Customer Service. Duncan reached out, we had a chat about the original issues, and he was understanding. Appreciate your kindness. I will continue to be your service client.

Original review: 1 star = DO NOT DEAL with this store! They only care to sell you garbage without disclosing that items are refurbished. When you realize that it is refurbished after the sale - they do not allow returns on refurbished products and, claims their cost to fix warrants the price so that is why it is more than retail with less warranty! Absolutely ridiculous with zero customer service…George is rude and condensing! No clue how or why they remain in business!
20 November 2023 7:45
Great and mostly knowledgeable sales personnel. They have offered the best price in GTA and Halton.
20 November 2023 6:59
George and staff were both knowledgeable and very helpful. The price was great and delivery was spot on! I would deal with them again!
10 November 2023 13:55
If you were thinking about buying Dyson parts or vacuum on Amazon, you’ll be glad you landed here. This is the shop for all things Dyson. Unmatched knowledge and very friendly & helpful! Also they have most every part you’re looking for! The only place to go in the Halton area!
08 November 2023 19:46
Great Service! Very educational, and never try to upsell you. They are best in the business!
08 November 2023 19:34
Took several Dyson stick vacuums and a shark vacuum in that we thought were all dead (we have large long haired dogs and go through vacuums like crazy) and they were able get all of them working again!

Reasonable pricing for repair work/replacement parts and very fast repair service.

Definitely better than calling Dyson for troubleshooting assistance…and takes less time (and they’re actually able to fix the problem)
03 November 2023 7:57
I have been fighting with my Dyson for awhile, decided to take it to VacConnection, turns out it was just battery, they had one in stock, changed it for me and it is good to go. Great service, knowledgeable staff, highly recommend.
01 November 2023 21:23
The professional service was great. Very helpful and made the repairs while I waited. In and out in less than 10 minutes. Great!
Thank you, John
17 October 2023 20:40
Soooo easy.
Ordered replacement bags online for a Sebo Airbelt K.
Order arrived super quick.
They even left a thank you note in French.
Superb, thanks guys!
17 October 2023 11:36
Great service so far! I ordered a refurbished Dyson vacuum yesterday and within minutes of my order I received the shipping notice. The vacuum showed up at my place in Eastern Ontario this morning - pretty amazing!
05 October 2023 7:07
Absolutely recommend VacConnection! George was super friendly and knowledgable. They have a great selection of brands and he knows everything about all of them. Cleaning the house today and what a difference the new Miele is to the old Hoover.
20 September 2023 22:30
I love coming to this store. I’m always greeted right away and the service is top notch! Going on 10 years soon! I opened my cleaning company 2014! Bought a Sebo recently and LOVE it!
19 September 2023 23:23
Called with a malfunctioning central vac unit. Connor was out the next morning, and within two hours had a new canister installed and went around to the inlets to fix any gaskets that last their seal. Top-notch service.
16 September 2023 16:30
My powerhead broke and called them. George provided couple options, and let me decide. I ended up getting a new cleaning set as powerhead repair needed a part in backorder.
I went to the store and George helped select the cleaning set.
I highly recommend VacConnection for all your vacuum needs instead of going to big stores where no one can provide this level of customer service.
14 September 2023 21:46
Duncan and George are great. Extremely knowledgeable for all your central vac needs. This is the second house to have Duncan install central vac for me. Highly recommend
08 September 2023 16:45
Brought my Central Vac over to VacConnection as the power kept cutting out. George was terrific and quickly fixed the issue the same day - he also took the time to show me the defective parts and explained what I can do to keep the unit functioning properly. Great service - thanks George!

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