Van Beek's Landscape Supply

We have used this company several times but the last time we ordered screening the wrong material was sent. It was explained several times over the phone what we needed the material for. Unfortunately, for a landscaping company, they don't have the knowledge of the material they sell! I would have forgave the error as we all make mistakes however they wouldn't correct the problem! Now we are out several hundreds of dollars and have a driveway full of material that we can't use. The labour alone to remove this for us is shameful by them!

Great firewood, great customer service. I came in and they loaded my car up quickly and took care of the paperwork. Their firewood was perfectly cured.

Extraordinary customer service throughout the entire process. Extensive selection of materials with stock on hand, quick delivery and no issues with returns of surplus materials. And they have the absolute best grass seed and superior soil that you will find anywhere. I highly recommend the Van Beek’s team.

Ordered stone, prepped for 8-9am as specified on the phone, showed up over 2.5 hours late, with no phone calls to let me know, forcing me to work in the pouring rain. Asked to speak with management, I was told they would call me and got no follow up. Pay the extra money and deal with a more reliable vendor, very unhappy with my experience. Will not be referring or using these people again as it is very evident once they have your money they do not care about you.

If you’re a contractor in the landscaping industry, Ben beaks is one of the best yards for anything landscaping I personally go there to purchase stones and base materials for my Interlocking jobs

Absolute worst service ever for retail customers. If you are a landscaper, you will get treated well. However, if you are a retail customer prepare to get treated like the dirt they sell. I waited 25 minutes to pay for two bags of firewood while the two folks working cash chatted with landscapers and fulfilled their order. Fine. Then, when I was next, the person on cash called his landscape buddy (who arrived after me) to serve next. So retail customers are not important to them. Fair enough, but beware. I pulled the two bags of wood out of the bed of my truck and left. I would not recommend any non-landscaper bother with Van Beeks.

Ordered 3 types of stone and gravel online on a Saturday afternoon and received my prompt delivery Monday morning. Their call just before the deliver allowed me to properly set up my set up location. The delivery was dropped exactly on my spots w perfect spacing between product loads so as not to mix items. The driver was professional, helpful w advice and skilled in the drop. Great help! Pricing is competitive, but it's service that impresses me. I had visited the Oakville store before and the sales staff there are very knowledgeable and helpful as well. I'd readily recommend Van Beeks and would order from them again.

Order for morning delivery, waited till after 1 pm, called them turned out they forgot it. Not reliable.

The guys who load out truck are professionals and they care about our equipment.

Thnanks guys

I was given good advice about the soil type I need to buy and the price is reasonable as well

I was happy to find a great selection of landscaping rocks at the Van Beek's Mississauga location. The staff there on that day were great and very pleasant. I scheduled delivery with them for the approx 800lbs of rock for a Friday. All good. So I stayed at home that Friday and waited all day and finally phoned the Mississauga location late afternoon to find out when the delivery might arrive. Johnathon transferred me to the shipping manager, Mike I believe, at their Oakville location. Mike seemed quite confused, not aware of the delivery, but agreed to get the rocks to me Saturday, indicating he'd make sure it came earlier in the day. Ok, 1: 30 pm comes around, no delivery. So I phone the Mississauga location again. I'm told I'm on the next delivery, and they'll phone when it's shipped. 4: 30 pm roles around (they close at 5pm), no phone call, no rocks. So, I phone the Mississauga location again. Surprisingly, a very pleasant woman answers the phone from their Oakville office. She speaks with the owner and tells me the delivery will come. And it finally does, around 6: 30/7pm. 2 days waiting, house bound.

The moral of this story? It seems the Mississauga staff, as nice as they may be, have no interest in making sure your order is shipped on the date they commit to. It may be best to go to the Oakville location of Van Beek's if you need product shipped, although I believe that's where the shipping manager resides.so no guarantees.

Called every number, and hit every extension offered and not a single person would bother answering the phone.not sure how they stay in business

Bought some yards of premium soil and black loam. The customer service was good, the quality of soil was as expected and the delivery was on time.

I am a contractor based out of Hamilton and I must say I've had to come into this place a couple times and these guys do not mess around. There are loaders ready to service you so you are not waiting that long to be loaded.the place is professionally run. Leave it to the Dutch to know what theyre doing when it comes to landscaping.amazing place to be honest the best place ive seen for contractor material pick up. Organized and friendly staff. I was blown away when I was here.