04 September 2023 4:41
My son is at the consultation stage and was running very late fo his appointment so I called ahead to let them know. Lisa was kind enough to confirm with Dr Chen whether I will need to reschedule since it was already a few minutes before closing and I had infact missed my appointment. He was also kind enough to take my son in after his last appointment which was greatly appreciated because sometimes life happens and it's really good to know there are people who acknowledge that (not to say their kindness should not be taken advantage of). The kind gesture was greatly appreciated. The office atmosphere is always warm, happy and welcoming.
23 August 2023 13:19
They will charge you $200 to replace a permanent/fixed retainer…very ironic but Dr Chen and staff are very attentive and kind.
17 April 2022 4:18
I had my orthodontic treatment completed with Dr. Chen last year. Dr. Chen is a wonderful caring person, very knowledgeable and professional. All the staff members are friendly and thoughtful. Office clinic is clean and modern. I'm very grateful to my kids' dentist for referring us to Vaughan Orthodontics!
06 September 2021 20:17
You will not find a better Orthodontist in the area. During COVID Dr Chen even dropped off elastics to our home so that the progress could continue and did video calls to ensure he was seeing the progress my son needed. Thank you Dr Chen for all that you have done for Preston!
19 July 2021 14:39
A shoutout to Dr. Chen and team for their fabulous and caring effort in helping make my smile perfect! It was a long two and a half years, but definitely worth it!
17 May 2021 1:47
The best orthodontics place I know! Dr. Chen and his team are always so kind, knowledgeable and friendly. He's the best in the game and I always love coming here. Even during this pandemic, him and his staff go above and beyond to meet expectations
04 April 2020 4:45
An absolutely amazing ortho office. Every staff member in this clinic is so kind and thoughtful.
Dr chen, the owner is such a awesome guy! Always get excited for my appts because I get to see the amazing vaughan ortho team members. Not 1 regret from getting my braces here. Not only do I have perfect teeth now, I have funny memories to look back on too!
03 March 2020 19:35
Very professional and friendly team of specialists. Dr. Austin Chen is extremely knowledgeable, and most important - he listens to the patients, and offers solutions which are tailored to what they need. Other orthodontists which we saw before suggested to "fix everything" - in contrast, he offered the procedure to adjust only the tooth which was in the wrong position. And it worked!
Thank you, Dr. Chen!
01 February 2020 20:15
Well run business with attention to detail in what seems to be every area, having child #2 get a little make over, cannot wait to see the results of these clear braces. Thank you.
16 December 2019 6:51
Doctor Chen is a very friendly person as well as all the other staff. I get my braces here and it is a great place to come to
26 September 2019 19:27
This is where my cousins go for their dentist appointments. They both got braces here and go on monthly checkups. The staff at the front desk are friendly and helpful. All the dentists and medical staff are knowledgeable and reliable.

The waiting area is spacious and seats a lot of people. There a machine right at the entrance where you can check in. You can also make a hot drink while you wait.
07 September 2019 17:08
This place has an extremely professional staff that are warm and welcoming.

I recommend Dr. Chen very highly! He is a Harvard Alumni and an expert in the field of dentistry.

I am currently his patient and I already love how my teeth are transforming after each visit!
08 July 2019 1:57
Extremely polite and professional. Competitive rates. Dr Chen is very competent and his staff do a great job.
30 April 2019 19:11
This is the best place with higly qualified specialist and professional, Dr. Chen and his staff are awesome! My son received the best treatment
Dr. Chen is great! He made my son feel very comfortable. I have referred the doctor and his office to all our friends, The front desk staff are super friendly, and also the rest of the staff,
Truly, lovely place!
Thank you, Dr. Chen and staff for your services!
23 December 2018 23:10
Best orthodontist!
Honestly they are so kind and helpful
The chat and get to know you personally
They make the time to talk and make sure you are happy
It’s fun going in and seeing all the smiles of dr Chen and his team!
I highly recommend this orthodontist!
03 December 2018 23:48
Dr Chen and his Staff are amazing.
I would give him 10 + stars.
The anxiety my daughter experiences at the dentist, is never an issue when she visits with Dr Chen and his staff.
I highly recommend Vaughan Orthodontics for all your orthodontic needs.
28 November 2018 2:44
This is the best place with higly qualified specialist and professional, Dr. Chen and his staff. Our daughter received her best treatment a few years ago and all our friends compliment her about her beautiful smile. When time has come for our son to get the same treatment, we haven't hesitated for a moment as Dr. Chen is always No. 1 on our list. I have referred the doctor and his office to all our friends who were also satisfied with the services. Truly, lovely place!
Thank you, Dr. Chen and staff for your services!
22 November 2018 9:28
We’re always happy with the service we receive from Dr. Chan and his staff. They are very helpful, efficient and organized! Everyone is always friendly and you’re always greeted with a smile!
29 July 2018 9:05
Great Doctor, awesome place.very friendly and relaxing. Both kids taken care of here and I know they are in good hands. Highly recommend.

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