My son is at the consultation stage and was running very late fo his appointment so I called ahead to let them know. Lisa was kind enough to confirm with Dr Chen whether I will need to reschedule since it was already a few minutes before closing and I had infact missed my appointment. He was also kind enough to take my son in after his last appointment which was greatly appreciated because sometimes life happens and it's really good to know there are people who acknowledge that (not to say their kindness should not be taken advantage of). The kind gesture was greatly appreciated. The office atmosphere is always warm, happy and welcoming.
I had my orthodontic treatment completed with Dr. Chen last year. Dr. Chen is a wonderful caring person, very knowledgeable and professional. All the staff members are friendly and thoughtful. Office clinic is clean and modern. I'm very grateful to my kids' dentist for referring us to Vaughan Orthodontics!
You will not find a better Orthodontist in the area. During COVID Dr Chen even dropped off elastics to our home so that the progress could continue and did video calls to ensure he was seeing the progress my son needed. Thank you Dr Chen for all that you have done for Preston!
A shoutout to Dr. Chen and team for their fabulous and caring effort in helping make my smile perfect! It was a long two and a half years, but definitely worth it!
The best orthodontics place I know! Dr. Chen and his team are always so kind, knowledgeable and friendly. He's the best in the game and I always love coming here. Even during this pandemic, him and his staff go above and beyond to meet expectations
An absolutely amazing ortho office. Every staff member in this clinic is so kind and thoughtful. Dr chen, the owner is such a awesome guy! Always get excited for my appts because I get to see the amazing vaughan ortho team members. Not 1 regret from getting my braces here. Not only do I have perfect teeth now, I have funny memories to look back on too!
Very professional and friendly team of specialists. Dr. Austin Chen is extremely knowledgeable, and most important - he listens to the patients, and offers solutions which are tailored to what they need. Other orthodontists which we saw before suggested to "fix everything" - in contrast, he offered the procedure to adjust only the tooth which was in the wrong position. And it worked! Thank you, Dr. Chen!
Well run business with attention to detail in what seems to be every area, having child #2 get a little make over, cannot wait to see the results of these clear braces. Thank you.
This is where my cousins go for their dentist appointments. They both got braces here and go on monthly checkups. The staff at the front desk are friendly and helpful. All the dentists and medical staff are knowledgeable and reliable.
The waiting area is spacious and seats a lot of people. There a machine right at the entrance where you can check in. You can also make a hot drink while you wait.
This is the best place with higly qualified specialist and professional, Dr. Chen and his staff are awesome! My son received the best treatment Dr. Chen is great! He made my son feel very comfortable. I have referred the doctor and his office to all our friends, The front desk staff are super friendly, and also the rest of the staff, Truly, lovely place! Thank you, Dr. Chen and staff for your services!
Best orthodontist! Honestly they are so kind and helpful The chat and get to know you personally They make the time to talk and make sure you are happy It’s fun going in and seeing all the smiles of dr Chen and his team! I highly recommend this orthodontist!
Dr Chen and his Staff are amazing. I would give him 10 + stars. The anxiety my daughter experiences at the dentist, is never an issue when she visits with Dr Chen and his staff. I highly recommend Vaughan Orthodontics for all your orthodontic needs.
This is the best place with higly qualified specialist and professional, Dr. Chen and his staff. Our daughter received her best treatment a few years ago and all our friends compliment her about her beautiful smile. When time has come for our son to get the same treatment, we haven't hesitated for a moment as Dr. Chen is always No. 1 on our list. I have referred the doctor and his office to all our friends who were also satisfied with the services. Truly, lovely place! Thank you, Dr. Chen and staff for your services!
We’re always happy with the service we receive from Dr. Chan and his staff. They are very helpful, efficient and organized! Everyone is always friendly and you’re always greeted with a smile!