Kye, the technician who came to my house was very professional and answered all of my questions. He even helped me with a window crank that wasn’t working.
Awesome service by Verdun Windows & Door and the team that installed the door (Thomas& David). Couldn’t be happier.excellent customer service! 5 stars/5.
Highly recommend Verdun for window and door replacements. Pam did our consultation and walked us through the steps needed to apply for climate action initiatives to get us the best deal possible. Really appreciated her taking the time to look at all possible options for us.
I am so happy with my new door! Sasha was very professional and friendly and he didn't finish until the door was perfect! My old door was drafty and hard to close/lock. The new door closes like a dream and is perfectly sealed! Looks like a brand new house! Same style, just new door! Love it! Here are some before and after photos (before is with the brass kick plate).
The technician, Tim, is very professional. He diagnosed the issue with my window, and promptly scheduled a follow up appointment once the part he needed was available. Recommend Verdun for their excellence in after sales service. Thanks again Tim for the great service call.
We had to have a small adjustment done to our new front door. Verdun came by and made the fix in minutes. Very professional and friendly. Can only recommend the company.
On est super satisfait de notre nouvelle fenêtre! L’équipe d’installation fut super efficace, tout monde très gentils, le tout terminé en moins de 2 heures.
I’ve had some window replacements looked after by Verdun service tech Benji. He is superlative in his meticulous attention to what he does, very knowledgeable and extremely polite and helpful. What an asset to have in Verdun’s also attentive business.
We replaced 17 windows in 2015. The "No Bull" Guarantee was one of the reasons we chose Verdun. They did not live up to their promise, tried to bill us for work that was a direct result of defective clips and left us for months without a window. It took endless numbers of phone calls and finally having a meltdown to get the window reinstalled. I don't blame the technicians. I totally blame management for neglecting clients once the bills paid. Really disappointed.
We had Ryan install our front door and he was great. He showed up on time, installed our new hardware, cleaned up afterwards and overall was extremely friendly, helpful and professional. He even went above and beyond by removing our old hardware and offering to help me salvage a few other items. Thank you Ryan!
Jason and Rhys from Verdun came to my place on time this morning and they kindly walked me through what they are going to do. They finished the job very professionaly on time and leave no debris behind, but kep it very clean.
The whole process with Verdun was great. The sales agent was knowledgeable and helpful. The installation team was absolutely wonderful, fast, efficient and polite. Slight problem with a screen but they booked an appointment immediately to fix it.
Excellent services! Le représentant nous a vraiment bien informé. Les installateurs sont professionnels, courtois et amical. Je recommande fortement Verdun fenêtres et portes!
I am so pleased with my new windows. Although it did take 52 weeks instead of the 34-36 weeks I was promised. The installers, Rob and Jean Marc were on time and very professional and they were done in one day as promised.
I really liked the sales person who came (Erin). Very informative and patient. The installers (Eric and Benjamin) were very professional, polite and you could tell they cared about their work. The windows look fantastic! I would highly recommend!