15 December 2023 12:25
I have used this pharmacy for YEARS. The customer service is unparalleled. All the staff go above and beyond to assist you and answer all your questions. They have even provided me with emotional support, when I have been going through harder times in life. The medical knowledge of the staff is incredible. The pharmacists here know so much more than any physician about medications. As a Registered Nurse, I completely trust the staff here - and I do not take that lightly.
A special thanks to Nancy, Sun, and Mina - you have all truly made me feel like I am amongst family when I come in. Thank you for supporting me all these many years, and more to come.
31 October 2023 19:16
I visited the pharmacy today and was surprised by how nice and helpful Imane, the pharmacist, was. She helped me find what I was looking for and recommended some great alternatives.
28 October 2023 21:28
Heartfelt Gratitude for your Pharmacist, Iman Tabbara's Outstanding Customer Service

Dear VIBRIN DRUG MART,

I am writing to express my deepest gratitude for the exceptional customer service and hospitality provided by your pharmacist, Iman Tabbara. For more than 15 years, my family and I have been loyal customers of VIBRIN DRUG MART Throughout this time, we have had the pleasure of dealing with several pharmacists. However, interacting with your present pharmacist Iman and observing her unwavering dedication to her customers and her remarkable ability to treat each customer with respect and kindness has left a lasting impression on me.

Coming from a public sector background myself, I truly appreciate the value of exceptional customer service. Iman's commitment to going above and beyond to assist others, regardless of how busy she may be, is a testament to her integrity as an individual. Her willingness to help others
selflessly and her warm and friendly demeanor has made our visits to VIBRIN DRUG MART a delightful experience. She consistently goes the extra mile to ensure that our needs are met and that we leave the store satisfied.

Her attention to details, her patience, and willingness to listen have made her an invaluable asset to your company. I firmly believe that exceptional customer service should be recognised and celebrated. Iman's dedication to her role is truly commendable, and I am grateful for the positive impact she has had on our lives as customers. Her outstanding service has not only earned our loyalty but has also made VIBRIN DRUG MART our go-to destination for all our pharmaceutical needs.

Once again, I would like to extend my heartfelt appreciation to Iman for her exceptional customer service and hospitality. She is a true asset to VIBRIN DRUG MART, and her commitment to excellence should be acknowledged and appreciated.
Thank you for providing a welcoming and customer-centric environment at VIBRIN DRUG MART. I look forward to continuing my patronage and recommending your pharmacy to friends and family.

Warm regards,

Beverly Mcfarlane
27 October 2023 19:41
Pharmacist is very RUDE and they don't even give you proper information. Age 25 and under RX should be paid by OHIP.
22 October 2023 23:28
Terrible experience. The pharmacist, Dr. Tabbara was so rude, full of attitude, and unaccomodating. Never coming back here again and will not reccomend this pharmacy to anyone.

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