Villa Madina

I got a chicken skewer meal with rice. I ate most of it then found two hairs at the bottom. I was so disgusted and wish I didn’t eat as much as I did.

Shawarma was made much better before, new stuff, not friendly service, cold shawarma, sour faces.

Falafel oil is old, hurt my stomach
Falafel taste like bread dough, no taste at all! I did not enjoy the sandwich and not coming back.

Shawarma chicken rockbox does not include tomatoes or parsley.they cost extra. I wish it wouldn’t those are normal shawarma items.

I ordered two Rockbox shawarma today. More than three quarter of the boxes were stuffed with rice, hardly leaving space for chicken and the rice was not so well cooked. Yes it satisfies your appetite, but it is because of the undercooked rice. The people there were in a rush to clean. The store must improve a lot.

The quality of food has gone down since this chain started several years ago. At least at this location. The chicken and potatoes were dry and lacking flavor.

I used to go this location for almost 4 years and it was really good. But recently it’s been getting worse. Tonight we went there and we ordered one plate and wrap+ baklava. I’m not a type of person to complain but tonight was so disappointing. The portion of food was almost half of before and it wasn’t even fresh! Never come back to this location again!

Worst and smallest sharwarma ever.got a table spoon of chicken and it was mushy and not much flavour.got the runs after.must be left over chicken or something is dirty

They do not put enough chicken in any meal. I just got a combo abd the guy working put a pinch of chicken lol what a rip off for a 17$ meal. I asked the guy can you put more chicken and he started getting confused and asking his colleagues. Give what you would want for your self! How extremely cheap.

I got the super sandwich, and I was very disappointed in the size of the sandwiches. The pita was larger, but they were very skimpy in how much they put in the actual sandwich. This was the skinniest shawarma I've ever had. The food itself tasted okay.

-10 for this location,
Food quality & quantity zero
I have eaten much much
Much
Much
Better food then this location.
By the way where is your HALAL food certificate.
Food smells make me hungry, "imagine how much i love eating FRESH food".
in GTA i notice, no inspection inspector, sell what ever you want, yesterday left over food freeze it, serve it next day.i miss quality food from DUBAAAAAAAAi.stay healthy & younge ALWAYS EAT FRESH.

I ordered a saj box and a chicken shawarma poutine from the Villa Madina website at the fairview mall location. However I just got the saj box. Nowhere to reach out for refund.

Update: Email sent to the email mentioned and no response from the group.

The food was not that great.
We have had Villa Madina before at Vaughan Mills and it has the best taste.
I don’t know why there is such difference in taste for same franchise.
But overall the experience was okay

Portions are small, but at least there were decent amount of beef. Where is the cheese in the poutine?
Food is good

Deeply offended by their food. For 10 dollars you can get a wrap the size of a toilet paper tube. The flavours are incredibly bland and unappetizing and there is barely anything but a pita. This place use to be pretty good, but now, I would stay far far away from.

Chicken mustve been 8 hours old sitting in warmer. Disgusting. Never eating here again. Trying to be healthy nowadays but doesn't work when you're making people sick with dry old chicken that can and WILL cause food poisoning.

You can tell the food is not very fresh by the taste of the olives, pickles and turnips. Portions are small, potatoes are old, chicken shawarma served not even warm and the overall taste could be better. None of the staffs look happy

Mmmmmm. Very tasty and fresh salads. Very different types of salads. Considerate and attentive service. Generous helpings and priced reasonable. I enjoyed it very much. I will be back again!

I really like the rice filled grape leaves, and the salads are delicious. I have always received good service as well.

Amazing shawarma
The employees were very friendly and amazing
Tastes like the authentic version from Gulf

Had a TERRIFIC falafel at Fairview Mall recently. So tasty! And the salads were so fresh and flavourful. Very friendly service. Will go back!

Great customer service. Never dispointed me. Always welcoming to everyone, fresh food special the salads