Exceptional service, extremely accommodating and very polite staff all the way around. I highly recommend this business if you want trustworthy and top tier service to your vehicle. I brought in my F-Type R and plan on doing so in the future, thanks VAS!
Exceptional service, extremely accommodating and very polite staff all the way around. I highly recommend this business if you want trustworthy and top tier service to your vehicle. I brought in my Honda Civic with a leaked radiator and it was after 5 pm. The workshop was technically closed but John took my car and even dropped me back home and next day he started working on the car and made sure that everything else is working fine other than radiator. Checked filters on his own and replaced them. I am really impressed with his dealing. Thanks a lot John
Village Auto is a truly amazing used car dealership! It has totally changed my opinion of car dealerships and sales staff. Ken and Dave are extremely honest, knowledgeable and willing to assist. They take care of their customers bar none. I was pleasantly surprised how they look after their customers from the initial meeting to even after the car is off of the lot. They go above and beyond to ensure the customer is satisfied. When the customer picks up the car it is like a brand new car…they spare no expense in having the car detailed. My last dealing with a large dealership was less than enjoyable…once the car was bought, I was never able to speak to the salesman again…crappy service! Ken and Dave always have their door open to past, existing and future customers and keep the line of communication open! Thank you guys for being awesome!
I had an excellent purchase experience. Friendly and knowledgeable. And the cars they have in the lot all seem to be of excellent quality. They took care of everything from end to end. Recommended.
Excellent customer service and vehicle quality. They are without a doubt the only used car dealership I would shop with. It is clear they take pride in the quality of their business.
My Dad just bought another car from Dave at Village Auto. It looks like new even though it is 16 years old. I also have bought from Dave and am very happy with my Jeep. THANKS. MICA
This is a top notch dealership. Dave made sure our buying experience was as smooth as possible. He is very knowledgeable and stands by his vehicles. He went over and above for us. This will be the ONLY dealership I would recommend going forward. Thank you very much. I will be back and I will send anyone I know. A happy BMW owner.
The service I received during and after the purchase of my Subaru at Village Auto has been exceptional. Dave and Ken were a pleasure to deal with - they are friendly and knowledgeable individuals who go above and beyond to make sure you are satisfied with your purchase. Many thanks to the good people at Village Auto!
Both Ken and Dave are rare finds in the world of auto sales. My experience with Ancaster Village Auto was stellar and prices were extremely competitive. The service was second-to-none. These guys will indeed take care of you.
Wanted to buy a Range Rover, was told I would be the first person to be called to buy it. They sold it to someone else. Didn't even have the decency to call me.
I have personally bought over 10 cars and trucks from Dave Piper and have always been treated fair and sold a great used vehicle. Dave knows his stuff and is an honest used car guy. Go see him. Just bought another car from Dave at Village Auto and he is a very honest and professional car expert. Thanks again for fantastic service and a very fair price. Tom
Refused to allow outside shops do a pre purchase inspection on a porsche 996 at my expense. (Only porsche specialists can do a DME readout which shows how the engine has been treated over its life.) He would only allow his mechanic to do an inspection for an additional cost which likely wouldn't even include what I was really after. Dodgy. I politely explained why I wanted it and received a rude reply back saying this is the wrong car for me and I should look elsewhere for something newer. He's also advertising work done to the vehicle but offers zero records when asked, claiming privacy act prevents it. I'm happy to avoid this place after Ken's replies.
If you're looking to buy an auto go see Ken or Dave at Village Auto in Ancaster. We have now bought 2 vehicles there and are very pleased with the service we recieved. These 2 gentlemen go out of their way to make sure you're totally pleased and satisfied with your purchase. We will continue to deal with these fine gentlemen when it comes to purchasing a vehicle. Thanks again Ken and Dave.
The ONLY place you should go to buy or sell your vehicle. They are extremely helpful and not only in it for $$$ - they will truly help you out, even if it's advice that could potentially not give them a sale. I trust them and that is more I could say for ANY other dealer.
I agree that Village Auto has very unique cars. I went to Ancaster for a follow up appointment with a surgeon there and we noticed a covetable SUV.really nice unique SUV but not more than 6 hrs.after we bought the car.and gave them cash.the car would not shut off! And not just that.the power seats didn't work and they told us everything was great on the car, They never told us that the pushbutton start ignition needed to be replaced and the power seat they refused to fix! So only after brining the car (AT OUR OWN EXPENCE) to the US and Canada Nissan, and with out a car for almost a month and a half.the ignition switch was replaced. I wanted to return this car 12 hrs.after we bought it but Dave Piper said ABSOULUTLY NOT! What? So we buy this car April and after running like fools to 3 different Nissan dealer, Taking time off work, E-mailing Omvic and the President Of Nissan.and Not being able to register the car in Canada. It is now May 30th and we just got this car back from all this running around.and after hundreds of dollars out of pocket. Village Auto paid for a $ 77.00 Ignition switch but has not Tried to fix the power seat or even once tried to help us feel at ease with this car. Ken Wayne also never once called us to say anything about all the issues that we are having with this car! DO NOT! And I say again! DO NOT buy any car from this company.at least go to a dealer that can be trusted and will have your back!
I bought a Jaguar XK8 this January, 2019 from Village Auto of Ancaster & after I told my brother about my positive experience with Dave Piper and Ken, my brother told me "don't forget to give them a great review. " Dave was extremely knowledgeable, and even after the deal was made, he felt there were a few extra things he would like to do prior to delivery. Follow up help has been exemplary. An overall great experience.
I am happy to give Village Auto 5 stars.in fact, if there were bonus stars, would give those too! Thank you Ken & Dave for making my experience so smooth & enjoyable!
I have dropped by a few times to check out the rare and interesting finds. Always pleasant and no pressure. You can tell everyone working here is very passionate about what they do. I've got my eye on a specific model. I'll be back!
Great service and support. Bought a BMW X3 Vehicle had an issue with the AWD after a month of owning. Ken and Dave stepped up to the plate and looked after for us. Class act.