12 December 2023 17:25
I got switched over to Virgin Plus because of Sandeep the Store Manager. I had a really good plan with Fido, but the customer services provided by the Virgin store is amazing. I am hoping to move all services to Virgin Plus. 10/10. Great service and politeness.
29 November 2023 4:15
Aubrey provided excellent service. He is polite, explained all the details and was very accommodating and well informed. I appreciated his wonderful rapport and patience. Good job Aubrey. Thanks again
21 November 2023 7:12
Aubrey was very awesome. The whole team made the process painless. Tnx for the great deal. And Aubrey's
sence of humor.
20 November 2023 1:59
Amazing assistance. Very knowledgeable friendly staff. The representative Sandeep was a great help. Strongly recommend this location.
17 November 2023 4:00
Visited the store to get a new phone after mine broke on the same day. Their staff Aubrey was incredibly helpful and made everything so easy. Got a new phone, great plan, great deal within 30 minutes.

Staff was super personable and kind.

I never regret shopping at Virgin, honestly.
13 November 2023 19:06
Aubrey and Sandeep were absolutely amazing to work with!
10/10 recommend them both, so helpful and sweet
08 November 2023 20:06
Sandeep is rude and doesn’t know how to talk politely. Was going to switch to Virgin but not doing that anymore because of such an expensive. I wouldn’t recommend this store in particular to anyone
08 November 2023 19:55
Sandeep is amazing to deal with, that guy has a lot of patience and so nice to talk to. The store was busy but they were helping people nicely. 10/10
27 October 2023 8:37
The second I walked in to the store, Shreya was there. She was very helpful. Walking me through new phone experience. EXCELLENT EXPERIENCE!
25 October 2023 2:24
I came into the mall and worked with Aubrey at Virgin and the service was extremely excellent and I am 1000% satisfied! I want to bring my wife in to see him.
20 October 2023 17:14
Very personal. Very knowledgeable, gave me exactly what I wanted.
Her name is Shreya. She is a super star!
11 October 2023 1:54
Sandeep was wonderful. Very helpful, and his team were very friendly. I couldn't have had a better virgin experience
04 October 2023 3:13
Excellent customer service from the moment we walked into the store. Aubrey was extremely knowledgeable and helpful.
03 October 2023 16:00
Nicole was a doll helping my mom get a new phone. Appreciate her time & all she did through the process.
27 September 2023 3:24
I met with Sydney down here at Virgin class and she was an amazing representative. Help me out with everything. She deserves a raise for she talk me up at all this upgrades. She’s a great sales girl.
24 September 2023 19:48
How would you like 30 gigs of data that you can never use because service sucks despite your phone showing full bars.how would you like 10 calls a week from someone "calling you on the behalf of virgin plus" to offer you tv even though you said "never call me again about T. V, i hate T. V and I hate getting this call twice a day". How would you like to ask what better plans there are after being with a the company for 4 years only to be told "you would be better off going else where". How would you like virgin mobile?
15 September 2023 3:59
I had one the best customer service in any store. Nicole was very helpful.
Great store
30 August 2023 23:27
The perfect shopping experience at Sarnia Virgin store. Sandeep went above and beyond, stayed an extra hour after the Mall was closed and helped me out. I switched everything to Virgin plus because of this guy. 10/10
30 August 2023 18:42
I visited the store few days ago, and my experience was phenomenal because I needed urgent help and it was delivered very well 10/10. The reps and manager of the store are well experienced and they know exactly what they are doing. 100% recommended.
23 August 2023 3:30
Excellent service, very friendly, very helpful, everyone in the store was most excellent, great personality, great smile, they go above and beyond

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