家具灯具棕垫 Viva Lifestyle Inc.

They have lot of selections! Staff is friendly and knowledgeable. We ordered a chandelier from the catalogue, but it did not arrive on time. They called and offer options or refund. I will definitely recommend this company!

Highly recommend this store with the reasonable prices and best customer service. Staff is very helpful and patient.

Best place to buy your lights and home decoration items. Great prices, excellent services!

The product line is complete, the price/performance ratio is good, and the boss is getting more and more market experience!

Bought 2 lights today from viva. Very good customer service with helping us choose our lights today!

Purchased two extraordinary painting decoration. Good deal and special. Good place for furnitures and lightings with good design and good price.

Amazing service. Great product.

Sally is super friendly and knowledgeable.

We will certainly come back for more.

Great place for your chandelier requirements with variety of items. Amazing customer service with greater details and personalized attention and in fact Nana helped us to select what we needed. Can recommend to anyone for sure.

Satisfaction of service. Lot of choices for particular design chandeliers. I would like to shopping again.

Today I went to buy lamps. There are many styles of lighting in the store at affordable prices. The sister in the store is also very enthusiastic. If you need anything, please contact me

I went there a few times and purchased a few items. They were enthusiastic and active when you are buying something, that's why I always go back there for my priority for any needs. But recently I feel very disappointed on their afer-sales service. I had a Ashley clock is not working well. I contacted Viva for helps on Jan 30. I was told that it is out of warranty, which I understand. But they also said will try to help me and will get back to me. On Feb 09, I received a call from your guy at afer-sales department, and asked me to bring the clock to the store, and told me that Ashley should change a new one to me. I brought the clock to the store on Feb 14, the guy even didn't show up, just asked me left the clock on the floor. 3 weeks later on Mar 06, I was told Ashley is not going to change a new one to me, and not taking responsibility on it because of out of warranty. But why you told me that they will change a new one at the beginning, and I brought the clock to you far away from Oshawa. I was told you can help me to change the movement, with $50 labor and hardware cost, which is almost half price of the clock. I said I was going to buy the movement only and change by myself to save the labor cost. I was told that you will send me a amazon link and I could purchase myself. I followed up on Mar 07 for the link, you told me to wait patiently. Until today, I haven't get the link yet. You guys treat me like the trouble maker. It takes over a month, but the thing is not resolved. Really bad experience on it.

I've been there a few times and bought some stuff. They are welcoming and proactive when you are buying something which is why I always make it a priority to go back there for any of my needs. But lately I have been very disappointed with their after sales service. I have an Ashley clock that is not working properly. I contacted Viva on January 30th for assistance. I was told it was not covered by the warranty, which I understand. But they also said they would try to help me and get back to me as soon as possible. On February 9th I received a call from your after sales department asking me to bring the clock to the store and telling me Ashley should replace it for me with a new one. I took the clock to the store on February 14th and the guy didn't even show up and just asked me to put the clock on the floor. 3 weeks later on March 6th I was told Ashley would not replace me with a new one and would not be responsible for it as it was out of warranty. But why did you tell me in the first place that they would replace it with a new one, I brought the clock to you far away from Oshawa. I was told you could replace the movement for me for $50 in labor and hardware, almost half the price of the watch. I said I planned to just buy the movement and replace it myself to save labor. I was told you would give me an Amazon link so I could purchase it myself. I followed up on the link on March 7th and you asked me to be patient. To this day I haven't gotten the link. You see me as a troublemaker. More than a month later, the matter still has not been resolved. Really bad experience.

Found the lamp I was looking for! There are so many choices, you’re spoiled for choice hahaha~

The customer service lady is very patient in answering various questions and helping customers provide solutions. She has good service and attitude. She is very awesome.