Mark and Jim know their stuff! Very knowledgeable and patient. Helped me with relieving my Labradors chronic ear infections. They are no more thanks to these gents. The ONLY pet store I’ll shop at. Highly recommend.
Very knowledgeable family business with a great team. My cats weren't eating well and they changed me to a food that they like much better. Any questions you have about your pets behaviour, eating or special products they can always help
I went to Welcome Pet Depot to see about a alternative for my senior dogs food and joint pain. The knowledge, advice and care the staff had was unreal! My 10 year old dog has been switched over food and supplements. She is now running and playing with no pain. I can’t thank you enjoy for your help! My only regret was I didn’t come sooner!
What an awesome place for peanuts for our furry friends outside. 2kg bag just over $9 that's the cheapest around. Also the service is too notch. Definitely recommend
First time going to this store. Wonderful and friendly people. They have in-store nutritionist who was so helpful with all my questions about my dog's allergies. Awesome and will be my go to for all my pets nutritional needs. Thank you so much, you don't know how much I appreciate all the advice.
Rude staff. And ignorant staff. Tried to tell us something completely false about feed. Don't go here if you're actually looking for a feed store. They can't help you with that.
Not pet friendly. The worst humans ever I mean ever. Yelling at other people's fur babies. The son likes to threaten elderly people. He's such a wack job. They live on the phone making false accusations about the surrounding neighbors who don't even give them the time of day because the family is so dysfunctional.they aren't even worth 1 star.
Amazing place with awesome service from the staff. What made me really happy was that they have their very own pasture raised yet pasteurized milk brand available as original, chocolate and strawberry as well as cheese. Can’t get any more natural than that.
If your not sure if they have the right pet food for you pop in and check them out. I always thought it was for larger farm animals but was pleasantly surprised they had the perfect blend of bird seed for out pet bird. Excellent customer service! It's my new go to for pet food
This store need ever receive less then a 5 star review! I have been shopping here 4 years now. The quality of service, people and product second to none! BTW - my lawn is the best on the street thanks to Welcome Pet Depot Dave I
Wonderful and amazing staff they are always willing to help you with questions, or recommendations.this is one of the best places that I have been able to get this pet science litter for my cat it is hands down the best litter I have ever used for any cat.the Lara cat food is something new for us but before we even opened the bag our cat was all over it cost was 9.99 and that is great first time he tried it he loved it will always be coming back to here would recommend for any animal lover they have a lot even for birds and horses check it out you won't be unhappy you did
Amazing place, all the selection needed. Most importantly the staff is always helpful and willing to lend a helping hand. I can bank on learning something new about our puppies behaviour and food habits from listening to these folks, thank you as always and see you again soon.
Trusted advice from this family business! In particular they helped me get started on my backyard bird feeder and have helped me with cat and dog issues over the years. Everything from food, toys and treats to safe cleaning products. Fantastic service!
I was just here this afternoon for the first time ever (also a first time dog owner) and the gentleman behind the cash register was so knowledgeable and so kind. He did not try to upsell me on any high end products, and he also tried to give me some advice on how to train and raise my dog. I will be coming back here before going to more chain pet stores. The people here are very passionate and are knowledgeable on what they are doing, plus a lot of their stuff are very well priced! Thank you!
The owner and his employees are complete garbage at customer service - honestly the most rude, arrogant, disgusting service.my friend called for a price check - and they refused to give her a price and hung up on her! They didn't like that she was considering going to another store (Urban Nature Store). She ended up going there, and thank god their employees know customer service and were accommodating!
They are very knowledgeable about dog foods. We were having troubles with finding a dog good that was affordabile and good for our puppy. They walked us through the store and found one that fitbus the best. They were patient and really helpful!