Wellbeings Pain Management and Dependency Clinic

Very friendly staff, always in and out within half the time of most other clinics. I've been to alot of other pain management clinics in the past, Wellbeings is the cleanest, most professional, reliable clinic I have been to in my years of needing pain management

Shelley's very nice and very helpful, thanks for the great care you provide. Kind and compassionate people working here!

I appreciate Peggy opening this place initially. I do believe her heart was in the right place.

I do not appreciate waking up choking from my own vomit and being so extremely dehydrated I am unable to open my eyes.

First you called this place a Pain Clinic. Then you recently changed the name to Pain Management and dependency clinic. You may as well start calling it an addictions clinic. Why not cut to the chase. If Anyone witnessed the way Doctor Purdell Lewis talks to me, they would agree that he should not be practising medicine. Guaranteed. I will be reporting him to the College of physicians and surgeons of Ontario. Although he is retiring in a month so a lot of good that’s going to do. When you get your license to practice medicine in Ontario you have to swear to uphold the Hippocratic oath. By his willingness to only prescribe a specific medication to me on an continuous basis that is likely to cause physical harm in many ways to myself is against the Hippocratic oath. When I point out the contraindications to the doctor, he just ignored me. 100%. It’s like talking to the wall. I would not recommend this place anymore unfortunately. I really tried to appreciate the efforts put in here however the end result has been catastrophic for myself. I Do not believe that the government is not allowing the doctor to treat me more appropriately.

The book in the photo however is good for someone new to chronic pain. Good luck to everyone.

I am so grateful that Wellbeings is in burlington. I have been a client almost 7 years. They really do care! I was in bad shape today. Feeling really sick. I called the clinic. Shelly went out of her way to make sure I got my medication. Thanks again.

I purchased the medication lock box on-line and I was worried I wouldn’t receive it in time to put my Mom’s blister packs in it so I emailed the company to find out if I could pick it up the next day.
The next morning I had a delivery from Peggi Shepherd, the President of the company. She actually hand delivered the lock box to my door. That was the best service I’ve received in years. Peggi also passed along some helpful information and let me know if I was not satisfied with the size of the box to let her know and she would replace it at no additional cost!
I brought the box to my Mom’s and her Personal Support Worker was extremely happy with the lock box. With the PSW opening the box daily and distributing my Mom’s prescriptions for the day it will prevent my Mom from over medicating herself. This will allow my Mom to stay in her home and live a more independent life.
Thanks so much Peggi!
Delyn

Terrible service. They treat all of their clients like we are criminals. I have been looking for a better pain clinic in Hamilton and sadly this is the closest and most convient one. If you need to go to a clinic like this stay away from this one if possible. They make you feel horrible about yourself almost every single appointment.

I found doctor was different frequently, they did not know my file and medical history, were going to treat me with meds that would exaserbate other existing medical conditions, were rushing due to patient lload. Overall, I felt this was more about business then the patient.

I've visited this clinic many y of times and there is good service but the wait can be long to very long depending on which physician is in. I regard it highly and they work with you well to get off or work with your plan. Take care