Wentworth-Halton X-Ray and Ultrasound Inc

Rude person answered the phone, kept me on hold for 5 minutes, no apology for the wait. Refused to book test, would only wait list. When I asked for an explanation she hung up on me.

Awesome staff, I ended up here after going to another location to find they no longer did x-rays and were closed for lunch. The receptionist I dealt with was awesome super patient my requisition wasn't signed by my doctor she called them and got it dealt with. The XRay tech was great as well explained everything happening to me. The whole thing took less than half an hour for a walk in appointment!

I’m soooooo happy with my experience here! This clinic went above and beyond for me. Backstory, I was supposed to have my 18-20 week anatomy scan back in December at a GNMI clinic. They cancelled on me the day of and rebooked for January when I was already past 20 weeks. They ended up cancelling on me again the day of! I called around and this clinic was able to get me an appointment for the next business day (everywhere else was booking into February now!). The staff here are sooo pleasant and patient. Unfortunately the GNMI clinic didn’t fax my requisition form over like they said they had, and this clinic helped me to get a new one faxed from my doctor. They seriously went above and beyond. The tech was sooo sweet too and made me feel comfortable. She showed my fiancé and I our baby and all the little features, we even got to see a yawn! I would definitely book here again and recommend to others! Thank you so much for your help!

This has to be most considerate lab staff I have ever dealt with. They are very prompt and efficient too. Every lab that I called post-COVID was swamped and turning away patients. This lab is very busy too, but they took down my number and called me back when they had an opening. I was able to get a bone density done for my wife and my mother in recent weeks. It is impossible to get an appointment anywhere else. Today my daughter came down from Waterloo to get her ultrasound done here. They are the best!

This place is amazing. Ignore the negative reviews by "entitled people"! Patricia helped me check in and she made the experience easy and she treated me with respect, care and empathy.

To the people that complain that people get called in when they arrived after them.many different tests are done here, its not first come first serve!

Staff is always friendly and willing to help.
I admire Went Worth services. Even booking an appointment by phone they are great. The only down side is that they don’t print gestational ultrasound, but they let me take pics of the screen.

Been a week and a half, still waiting for my ultrasound on my shoulder in a lot of pain.this isn’t the first time they lost my results either.they lost 2 previous x-rays i had causing me to wait over a month until it was redundant to even have them.

I got an appointment really quickly, then dealt with the nicest staff. I forgot to bring my paperwork with me and the ladies there helped me out and called my OBs office to get the paperwork sent to them. I really appreciated the extra effort they put in especially considering the error was on my part and my OBs office was less then helpful in the situation. Thank you!

I've been going to this location since moving to Burlington over 20 years ago. Great place with everything (xray, ultrasound, mammogram) and I've even had a vein ultrasound no where else had it. Staff are helpful but always busy. You even get a reminder call.

Very friendly reception staff and helpful when checking in. They follow COVID protocols, which is great! There is a trainee on the desk and the ladies are working politely with her, which is very nice to see! Clean waiting area and seats are spread apart from each other.