30 January 2024 20:29
My moms over 60, with disabilities and diabetes. Theres Locked bathrooms, locked warm sitting areas, and broken elevator, not handicap friendly: (first time here, very disappointed
29 December 2023 3:00
Lots of space and very clean trains.
The bad thing is that because it is an open station,
People can come in smelling very good from the street.
13 September 2023 1:25
Honestly its pretty bless having a new go station downtown.my only problems is the train only copmes every hour to union and back.and theres always alot of crackheads in, out and on the platforms.other than that i like it
31 August 2023 12:21
Not sure where any bathrooms are and if there are any. No clear signage if there is. Next closest public washrooms are at Jackson Square York Street entrance. That's a 15 minute walk. Best bet is to enter mall at Central Library. Take main hall past photocopier but before security office and turn left passing by the automatic book return on your left. If you still don't see signs, turn right.

Hey City of Hamilton Officials, we badly need to have more public restrooms in the north end. With the TINY structures going to be placed here, we really need at the very least one bathroom facility near West Harbour Go. This should be a non locking, but with an indicator that it's occupied porta potty.

As well, in light of recent construction begun with prep for the LRT in the neighbourhood, another accessible toilet for more higher functioning folks (commuters, travelers and other fortune housed people) is a necessity. You would need to secure it somehow, I suggest a method whereby one can register to have access to it. Similar to the bike storage space. If this space is being severely under utilized, it should be converted into a public access 'granted, ' washroom for all Presto Card holders. If this draconian measure is necessary. Security guards are already overtaxed with monitoring the vulnerable sector. These two solutions may be worth considering.
31 May 2023 20:54
Its a complete waste that they put so many warm up shelters on the platform just to keep it locked at all times and the bathrooms are not available.there's no staff or security on site at any time and although its supposed to double as an hsr bus station no bus route stops directly at the station forcing patrons to cross a busy street with no cross walk to get to the nearest bus stop.
16 May 2023 14:19
I was excited to have a train station in Hamilton. Too bad it’s not set up well. Terrible signage, no people booth because of COVID which I understand but the ticket machines are already buggy and terrible. The machine kept putting in too many tickets and switched between languages every 10 seconds. It was also impossible to set a proper destination. As well, for some reason they are on the third level making it a pain for individuals that don’t have a PRESTO card. There is a nice sign for the amount of parking spots taken up which is nice I guess. Stick with Aldershot for now.
12 May 2023 0:11
No staff homeless is always there especially in the morning. Trains are very reliable and on time.
04 May 2023 4:11
No where to use bathroom. The ticket area and bathroom area has been locked off for months and because of this there is no working bathrooms. The shelter to stay warm in to wait for the train is always locked, the shed to lock your bike up is always locked. I don't know why this go station has so many amenities that we can't use, it's ridiculous
17 April 2023 4:56
The station is nice but most of the screens don't work, and then there's the obvious and ignored homeless problem.
12 March 2023 5:25
Nice station and offers hourly service towards Toronto, short walk to downtown Hamilton or using bus route number 4 or 20.
25 February 2023 10:53
Il est très facile de se rendre de Toronto à Hamilton en prenant le go-train et de descendre à west harbour go.de là, vous n'êtes qu'à une courte distance de marche du parc pier 4, du château dundurn et du NCSSM Haida.visitez les environs, mangez, profitez dela nature et rencontrez de nouvelles personnes, faites-vous des amis et tout ce que vous avez
à faire, c'est de revenir les voir:) :) :)

it's easy to get from Toronto to Hamilton by train and get off at west harbour go.from there, you're only a short walk to pier 4 park, dundurn castle and the NCSSM Haida.visit the area, eat, enjoy nature and meet new people, and make friends.all you have to do after is come back and see them:) :) :)
31 August 2022 3:38
This is a Much better Option than going to Catch the Go Train in Aldershot or Burlington To go to Toronto or Niagara Falls. Lots of parking nice and Clean. Make sure that you get the Right Train back to Hamilton From Toronto As one goes to the West Harbor and the other only goes to Go Station on Hunter Street.
23 May 2022 12:59
Less guiding sign for new passengers. The schedule of Go train and Go bus is not match and we always miss the train when approach by bus 18 from Brock university.

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