Dr. Shah and staff were very professional and kind. Dr. Shah explained things very well and made sure I was comfortable before proceeding with the necessary work.
Went in for my third visit this year after not going for years.
Very friendly and professional staff who do their best to work with your needs and budget.
Had a root canal done on my second visit, was a bit nervous as I was in serious pain. However the specialist took extremely good care of me, felt zero pain and discomfort during the procedure. About an hour and I was good to head out.
They follow back with important work that needs to be done to ensure you’re feeling your best.
I highly recommend West Metro Dental for anyone looking for professional and experienced dental services.
I went for dental care this morning- Am very thankful to Dr. Walia and assistants for being courteous and kind This is my dental clinic for sure. Thanks! Violetta
Exceptional service and attention to detail in my check up, cleaning. Professional and caring. - Huge thank you to Kim, Sarab, Sabreena, Sheema and Dr Walia.
Friendly staff, trustworthy and very professional! We've been with WMD for over 30 years.we love the service and more importantly how gentle they all are when working on our teeth.
This hygienist is THE best. I've never had one so intuitive about my dental habits, was gentle in suggesting a few beneficial changes, she cares about my comfort throughout the cleaning and we have a chuckle or two.
Like most people, I know very little about matters of teeth. Going to the dentist is very much about putting one’s trust in an authority figure, and for many working-class people (like my parents), this is a hard leap of faith to make. After not going to the dentist for years, I finally came here, and am glad I did.
At one point I had a small blister in my mouth that wouldn’t go away for months, and the hygienist told me that I should be brushing for two full minutes, while I had thought that 30 seconds was enough. Once I started brushing longer, the blister went away. It’s a small thing, but for me a very concrete reminder that going to the dentist is worth it.
The receptionists have always been very kind. They’ve given me discounts when they know I’m paying out of pocket, and said they would give me a certain promotional price even if my appointment ends up being after the promotion ends. I was often able to move my appointment earlier due to a cancellation.
Teeth-wise, I’m still not quite where I want to be in life, but I’m confident I’ll get there, hopefully after a few more appointments.
If I could give 0 stars I would. I went to this dentist for what was suppose to be an X-ray and a cleaning.the experience was awful. Horrible service and really unprofessional staff. I sat down in the chair for a cleaning and the entire 30 minutes the dental hygienist was trying to fix the machine that was attached to the cleaning instruments… I’m guessing the motor wasn’t working or something. After laying in the chair for half an hour she scrapes my teeth one or two times and asks me to come back. I scheduled an appointment to come back the following week only to be told that I have to pay for another cleaning? ! Why am I paying for another cleaning and you never did the first one? This is a horrible location. Please. Just close
I was so impressed with the results after Kim cleaned my teeth. Flossing was much easier after this last appointment. I’ve been going to Kim for years. She really cares.
Best dental office i have ever been to. Amazing place, super friendly staff, modern equipments, very kind and professional dentist. I highly recommend West Metro Dental to anyone looking for honest, professional and efficient dental care.
Great Dental office in Etobicoke! Cannot thank them enough. Doctor Shah an Doctor Amrita, as well as all the staff. Modern offices and very welcoming and helpful staff. Have had a variety of services done with them over the last several years, highly recommend. Thank you!
We used to go to another dentist office until they suddenly closed down without informing us so we were thrilled when we found this office. I always feel like they will answer my questions and for the first time in their lives my children do not want to avoid going to the dentist! Extremely professional and great with children. Highly recommend this office.
I have been a patient of Dr. Walia's and his predecessor Dr. Litner for over 40 years.
Over the last few years one of my top front teeth in the center was presenting an odd color and had begun to descend. Unfortunately the tooth was dying. After consultations with Dr. Walia and periodontist Dr. Kusher, it was determined that this tooth should be removed.
And so began what I thought would be an unpleasant series of dentist visits to have this tooth removed, and then replaced in some fashion. However this was not the case.
After an initial consultations with Dr. Walia it was determined that indeed the tooth would be extracted and that a bridge would be the best solution for a replacement.
While the tooth extraction, at an associate clinic which specialized in this process, was anxiety inducing, the procedure was quick, painless, and the recovery quick.
Thereafter followed a few visits with Dr. Walia to measure, create molds, and have the bridge prepared.
On my last visit, the bridge was 'installed', and again the procedure was quick and painless.
The bridge looks great, and all feels very natural.
I must say that I was very pleased with the stewardship of Dr. Walia and his associates, as the entire process was well coordinated and uneventful.
I was welcomed with such warmth and professionalism. The staff here are well trained and detailed in service I must say I'm totally satisfied with my cleaning results. The hygienist knows exactly what she's doing and made recommendations where she see fit. The doctor examined my mouth thoroughly and the diagnosis was on point I can definitely recommend west meto dental anytime any day it's worth it. Thank you guys so much
I have been a patient for many years and the staff that I deal with are all great! I would especially like to recognize Kim who makes having your teeth cleaned a fun experience!
My wife Victoria and I were referred to Dr. Sandeep Walia for dental work in December 2021. We found Dr. Walia to be very thorough in his examination. Dr. Walia is a sincere and caring dentist and a compassionate person who took the time to address all Victoria's concerns and reservations. Dr. Walia is a very good listener; confident and very talented; and puts the patient at ease. The office team are caring and kind. If you are looking for an excellent family dentist.look no further!
The staff are always so friendly and willing to help. They are also very supportive to me and my dental anxiety! Thanks especially to Sarah, Kim and Dr. Shah - you have all been so good to me and they are lucky to have you working there!
This dental office is the best I’ve been to so far. I’ve tried quite a few different ones, but these guys make you feel like you’re part of a family. From the receptionist, to the dental assistants and the dentist himself everyone made me feel so comfortable. A little too comfortable I couldn’t stop but linger around to chat even after the procedure. If you like your dentists to actually care about you, this is the place. Truly grateful to come across such genuine people.
Great place! Clean and always friendly! The Hygienist, Kim, is amazing! She is the reason we keep coming back! She does a great job and almost makes us forget we are at the dentist. Dr. Walia is quick, efficient and friendly. We highly recommend this Dental Office!
Always makes me feel like family. Today’s visit was one of the best, starting with Sarab at reception, and then the hygienist who did my X-rays. I forgot her name but she was so reassuring which really helped to calm my anxiety. Dr. Walia as usual was professional and caring. Love this place even though I hate having dental work done. Thank you guys!
The professionalism and friendliness of the whole team is outstanding. I’ve been going with them for many processes and then for keeping up and cleaning. Every visit is like visiting friends. I couldn’t be happier with the results.
Dentist and hygienists are great. The receptionists or whomever does their phone calls are always very rude women. I just spoke with one who wouldn't even let me talk. Just talked over me. Its really offensive and disappointing to have to deal with them to get to the good ppl. Change your office staff Doctor!
Amazing staff, very professional, great team work. Their procedures and services remain consistent even during the pandemic. Highly recommend this office to everyone.
Always a great experience visiting here. Staff is very helpful and caring. Doctor Walia is extremely compassionate with his patients. Highly recommend this place!
I always have a great experience here! Staff is very friendly and knowledgeable and they always make you feel comfortable. I definitely recommend coming here! 5 stars.
Staff is so friendly and understanding.my whole family loves going there and would definitely recommend this office to anyone who is looking for a new dentist!
The dental office looks very clean and very bright. The dentists and the staffs are very friendly, helpful and professional. I am very pleased with my dental procedures being done here. I am recommending my family and friends to West Metro Dental.
Exceptional service and attention to detail in my check up, cleaning, polishing and Zoom whitening. All procedures were explained in detail and my questions were answered. Extremely clean dental rooms and office. Professional and caring. - Huge thank you to Sarab, Sabreena, Sheema and Dr Walia.
I initially went here cause I needed immediate treatment. My family friend Sheema works here and she vouched for the clinic. But I keep going back here every time for dental appointments because of the quality of service. Very professional and experienced staff. I had to get my wisdom tooth extracted. The whole process of extraction to complete healing of my gums was a breeze. I had no pain throughout the healing process. Also I've had a few cleaning appointments and had some fillings done for few of my teeth. I'm extremely satisfied with the service I have received here every single time.
Great experience and excellent client service. Dr. Walia is highly experienced and ensured that I get my fillings done with no pain at all. The doctor and the staff around, especially Sheeba, were extremely patient and friendly and put me at ease every time I visited.
Excellent service. No pain, quick, efficient, thorough, considerate, empathetic and friendly. Yes, this is a dental office!
Best experience I’ve ever had. Dr. Walia uses advanced technology to benefit their patients. I cannot say enough good things about this team of professionals. I highly recommend this office.
I had an amazing experience at west metro dental, Quality service and helpful staff, Sheema is the one who assisted me with all the process thanks for making the process so smooth. I recommend WM Dental for it’s best services and awesome staff.
The staff is very friendly and Dr Walia made sure that I was comfortable and was aware of what needed to be done to restore my dental health.
They also make sure that they don’t overshoot your insurance and prioritize the sessions in such a way that the tooth that are in a dire need to be rescued are dealt with first.
A friendly and professional environment, where you can be confident in the work done on your teeth. I've been going here for 30+ years and have always valued the knowledge, expertise, painless procedures, and really friendly staff. They make you feel right at home everytime you visit. Highly recommend checking them out if you've just moved to the area or are looking to change dentists.
I have been going to West Metro Dental since 2012 and have been very happy with all the work I've had there - from routine cleanings to fillings, root canals, extractions and now orthodontics. All the dentists, specialists and the staff are professional, friendly and accommodating (Kim, Dr. Shah, Sara, Sheema, Bhavna, Dr. Amrita, Dr. Chattha, Dr. Faranak among others). Would definitely recommend West Metro to anyone looking for a new dental practice!
I spent the majority of my life with crooked teeth because previous orthodontists that I saw wanted to break my jaw or extract (good) teeth to straighten them – which is not something I was willing to do. Then the staff at West Metro Dental introduced me to Dr. Baker Akad. After our initial conversation, he assured me that he could straighten my smile with braces alone. He was soft spoken, patient and I felt at ease with him immediately.
Dr. Akad along with the staff at West Metro were all knowledgeable and kind. They were consistently professional through every step and answered all of my questions with patience. They truly made it a smooth experience. Every appointment was on time and they routinely followed up to make sure I was happy with the progress and end result (which I’m ecstatic about – I cannot stop smiling)!
I’ve been a patient at West Metro Dental for over 4 years now. Aside from braces, I’ve had many services including 4 wisdom teeth extractions (at once!). My dental hygienist, Kim, is amazing and every cleaning is a relaxing visit. Everyone greets me by name. Every doctor that I’ve met, including Dr. Walia, has been very helpful and gentle. The entire staff is positive and always smiling. Every part of this clinic, from reception to surgery, has been constantly friendly and professional.
September 15 /2017 -I have recently had both a root canal and a crown on my tooth. I was nervous before the procedure but the staff and doctor at West Metro made me at ease and the whole procedure went smoothly without pain. There was no need for my anxiety I would recommend them to everyone. Thank you for looking after me. Thank you. Peter Mitchell
August 22/2019 I needed a crown to cover a chipped tooth. The process was smooth and easy with no pain at all. Reasonable in cost. Much less than I was expecting. The Team at WMD are considerate and efficient. Dr. Seema Shah is great and I have total faith in her abilities.
This place is conveniently located close to my work and home. The staff are extremely friendly, caring and take their time with their customers. 5 out of 5!
Terrible customer service. I emailed them asking for a quote for a general exam with x rays and cleaning and they never got back to me. I had to call them asking them to email me back. When they emailed me back they just gave me the codes for each procedure without price. I asked them again if they coudl give me price and they were like contact your insurance with the codes for pricing. I mean like why are you even there? You supposed to provide patients with information. I have gotten quotes from other places without any issues. WON'T BE BOOKING AN APPOITNMENT HERE WITH SO MANY OTHER AND BETTER PLACES TO GO WHERE I CAN FEEL CONFORTABLE AND HAVE A GOOD SERVICE.
West Metro Dental is awesome! At first, I decided to come here because I work in the building next door and it was so convenient to go during my lunch break. But now, I continue to go because I always have such a nice experience. The receptionist is always super nice and I don't even get annoyed when she calls me to remind me of my appointments (I used to hate when my old dentist office did this). My hygienist is great and really friendly - I don't ever want my teeth cleaned by anyone else! I also recently got fillings and Dr Walia was very nice and did a nice job on my teeth:)