West Park Healthcare Centre

My dad was there for rehab right in the middle of the covid pandemic. It was really hard as we could only visit him twice a week and only for a short while. It particularly challenging for my dad as he was wheelchair bound for the first-time and feeling depressed, however, his stay there helped him a lot.
The rehab team (PT and OT) worked wonders and showed him how to move around and be independent (as much as possible) and that really worked out well.

Pathetic people provide pathetic service in the West park hospital prosthetic and rehab section! They call themselves as a problem solver! Finally I had a chance to take home the prosthetes. From the parking lot the prostetic office called me back and ordered me to pay for the prostesis or return it immediately! I have returned it immediately and left the hospital without the prosthesis. (For some reason they did not process the payment for it!) Stay away from this bunch of incompetent loosers. Update: If you deal with West Park prosthetic, you are wasting lots of money because other prosthesis arrange %100 payment for the prosthetic leg. This loosers arrange only %75 of the cost for the prosthetic. You need to pay %25 of the total cost.

First and foremost ANYTIME you have a loved one going into a facility like this you need to understand that this won't be easy on them and you. Ask yourself what type of people will be attending to your loved one while your not there and MOST importantly OFF-PEAK hours. All and all I believe the work being done at this facility or any facility in this sector is VERY HARD.

Perfection can NEVER be attained.hwvr EXCELLENCE can be strived for.

Staffing I'm sure is issue consistently, so after 3 months of my widowed elderly mother spending her time there after a hard fall, I can say that there's been a few interactions with specific staff that we could've done without.

However there's one person I'd like to acknowledge for their consistent follow-up and attention to detail when it came to any and ALL issues BIG or SMALL regarding my last living parent.

After decades of entrepreneurial experience and interviewing people its RARE to find staff that have the ability to read situations and be able to act EFFECTIVELY in high risk and emotionally charged circumstances.

Angela LaPonte is a HUGE asset to WestPark HealthCare as she has been able to navigate not only issues surrounding my Ma's rehab but also her attitude which can be challenging at times especially when someone is dealing with new challenge.
THANK YOU

I'd also like to recognize the people doing the work with my mothers injury as they really made a difference in her rehab process THANK YOU Physio support care staff & Occupational Therapist Caroline, Grace plus the Rehab assistants Monir & Sarah.

Is a hospital in renovations for now but inside is a berry good service professional nurses take care a my mom

Staff was very rude to me on this particular day, you have to worry for the safety of your family when visiting hours are finished and you go home. The nurses seem to save up animosity for after visiting hours which is then redistributed to your loved ones in various forms. I witnessed a patient waiting 90 minutes for their prescribed medication. Please help me bring awareness to the wickedness happening at this forsaken place.